Have ordered twice. Delivery is pretty quick and products are good. Ive got the brightening powder which is good for everyday and the coloured powder foundation which is good for full make up. Dont fe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used the powder make-up each day and like it, however I am still applying a liquid foundation first to cover spots. The mascara was not described as being a tubing product. I have tried other... See more
Company replied
I purchased the Double Take foundation but found it a bit heavier than I like. However, I like to wet my small brush and dab the foundation over my nose as that part has large pores and this foundati... See more
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The foundation (baked balance-n-brighten) was delivered quickly however I tested a bit on my wrist first (thankfully) and came out in a rash. I have never had a reaction like that to anything in my al... See more
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Company details
Written by the company
At Laura Geller Beauty, get gorgeous without the guesswork using high-performance, easy to apply makeup. You can find our best-selling Spackle primer, to our unique Baked Balance-n-Brighten Foundation here. Shop our full range today!
Return Policy
No Questions Asked Returns
We proudly stand behind our products and strive to provide an easy, stress-free customer experience. If you are unhappy with any item(s) you have received, we will gladly exchange or refund items and sales tax – minus the shipping charges – made within 30 days of purchase. No Questions Asked!
Return Portal: https://returns.laurageller.com/#/
Contact info
111 W 33rd, 10120, New York, United States
- info@lauragellerbeauty.com
- laurageller.com
3.9
Great
21K reviews
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Not impressed
Not impressed. I could've bought a similar Palette at Walmart. I bought the lip/eye brush which fell apart when I opened it the first time. Cheap quality, I gave it away to my teenage niece.
24 March 2026
Reply from Laura Geller Beauty
We're truly sorry to hear that your experience didn't reflect the quality we pride ourselves on at Laura Geller Beauty, feedback like this is important to us and we take it seriously! A brush falling apart upon first use is absolutely not acceptable and we sincerely apologize for that. We want you to know that our products are crafted with care and designed to deliver a premium experience, and we'd love the chance to show you what Laura Geller Beauty is truly capable of. As a token of our appreciation for your honest feedback, we're happy to process a 10% refund on your order, we hope this small gesture brightens your day! Please don't hesitate to reach out to us via live chat at laurageller.com and our team will be happy to assist you further and help restore your confidence in our brand!
Not colour correcting it went orange on…
Not colour correcting it went orange on my skin and customer service is shit!! Contacted them numerous times to exchange or refund and never got back to me!
2 April 2026
Reply from Laura Geller Beauty
We are truly sorry to hear that the shade didn't work for you and oxidized on your skin, finding the right match is so important and we completely understand how disappointing this must have been! We also sincerely apologize for the lack of response from our team; you absolutely deserved to be heard and helped promptly, and we take full accountability for falling short of that standard. To help make this right, we're happy to process a 10% refund on your order as a token of our appreciation for your patience, we hope this helps brighten things up a little! We'd also love the opportunity to help you find a better-matched shade, as our team can guide you through our shade range to find your perfect fit. Please don't hesitate to reach out to us via live chat at laurageller.com and we promise to make your next experience with us a much better one!
Good product with clear ingredients and…
Good product with clear ingredients and good prices.
20 November 2025
Reply from Laura Geller Beauty
We truly appreciate you taking the time to share this! Providing a great variety of products with clear ingredients and accessible pricing is at the heart of what we do at Laura Geller Beauty. Knowing that you are pleased with your experience makes our day. Should you ever require any assistance or want recommendations for your next order, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to serving you again soon!
Great products, pricing, and shipping
Great products, good prices, and excellent, quick shipping
4 April 2026
Reply from Laura Geller Beauty
We truly appreciate you taking the time to share your experience! At Laura Geller Beauty, we strive to provide excellent value and a stress-free shopping journey from start to finish. Knowing that you received your order quickly and are happy with your products makes our day. Should you ever require any assistance or personalized recommendations for your next order, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to serving you again soon!
I’m still waiting on my order!!!!!
4 April 2026
Reply from Laura Geller Beauty
We are so sorry to hear your order hasn't arrived yet, we completely understand how frustrating the wait can be and we sincerely apologize for the delay! This is not the experience we want for you and we want to get to the bottom of this right away. Please reach out to us via live chat at laurageller.com so our team can immediately track your order and provide you with a proper update and resolution!
I have been using the product for…
I have been using the product for several weeks now and I find I am wearing this makeup more than I ever have before. It is so lightweight and it almost seems like you are not wearing makeup, it balances out my slight color variations but still feels very natural looking. I will be purchasing again in the future, I am sure.
27 March 2026
Reply from Laura Geller Beauty
We are so happy to hear that you’ve been reaching for your Laura Geller favorites every day! There is no better feeling than a makeup that balances out your skin tone while remaining completely lightweight and natural. We believe makeup should enhance your beauty, not hide it, so knowing it feels like you're wearing nothing at all is a huge win! We are honored to have become a staple in your routine and look forward to your next visit. If you ever need assistance, please reach out to info@lauragellerbeauty.com. We are more than happy to assist you!
The product came quickly but was quite…
The product came quickly but was quite disappointed with the pressed foundation. It was extremely light coverage and certainly didn't help even out my skin tone and took a LOT of swirling and going over to notice any difference at all. The concealer was a strange consistency, thick and like paint, and broke down through the day and actually stuck to my dry spots so badly by end of the day, it looked like i just slapped it on and went even though i used a makeup brush to apply and even it out. I did however really like the blush and pressed highlighter and am enjoying the lipstick, but neither of those things were what I was after the most. It will be unlikely that I will purchase any other products from this line as they just didn't work for me. Maybe for young, fresh skin, but not mine with fine lines and uneven skin tone, and combination skin.
3 April 2026
Reply from Laura Geller Beauty
Thank you so much for taking the time to share such detailed feedback, we genuinely appreciate it and we're glad you're loving the blush, highlighter, and lipstick! We're sorry, however, that the pressed foundation and concealer didn't deliver the results you were hoping for, especially for combination skin with fine lines and uneven skin tone, we completely understand how important it is to find the right formula for your unique skin. We'd love to help you find products better suited to your needs, as we do have formulas specifically designed to address coverage, longevity, and skin-tone evening for more mature skin types. As a token of our appreciation for your honest feedback and for giving Laura Geller Beauty a try, we're happy to process a 10% refund on your order, we hope this small gesture brightens your day! If you have any questions about finding your perfect match within our line or anything else, please don't hesitate to reach out via live chat at laurageller.com and our team will be delighted to assist you!
I still have not received my products…
I still have not receivedmy products since the end of March and have not received a response to my enquiry email. Hopefully I can write a positive review soon.
28 March 2026
Reply from Laura Geller Beauty
We sincerely apologize that your order from the end of March has still not arrived and that your email went unanswered, this is not the experience we want for you at all, and we truly appreciate your patience! A waiting period this long without any communication on our end is unacceptable, and we want to make this right immediately. Please reach out to us via live chat at laurageller.com so our team can urgently look into the status of your shipment and get you a resolution as soon as possible, we would love nothing more than to turn this around and earn that positive review from you!
Reply from Laura Geller Beauty
We are so sorry to hear this, being charged without receiving your products is absolutely unacceptable and we completely understand how alarming and frustrating this must be! We want to resolve this for you as quickly as possible. We kindly ask that you reach out to us directly via live chat at laurageller.com so our team can immediately review your account, investigate the charges, and ensure you either receive your products or are properly refunded without any further delay. Your satisfaction and trust mean everything to us and we are committed to making this right!
Love the makeup
Love the makeup, but seems like they try to make you going their vip rewards program without you noticing. The program has a monthly cost, guess that's why they are sneaky about it! Will buy again but will be on the lookout to un click the rewards program.
28 March 2026
Reply from Laura Geller Beauty
Thank you so much for your kind words about our makeup, we're thrilled you love it! We're sorry to hear you felt the VIP rewards enrollment wasn't clear enough; transparency is something we truly value and this feedback is important to us. Our VIP rewards program is designed to offer exclusive perks and savings, and enrollment should always be a fully informed choice, we never want any customer to feel caught off guard. If you were enrolled without intending to be, we want to help make that right for you. Please reach out to us via live chat at laurageller.com and our team will be happy to review your account, clarify all the details of the program, and assist with any adjustments needed. We appreciate your loyalty and look forward to continuing to be your go-to for beautiful makeup!
Lovely products for my mature skin
Lovely products for my mature skin.
I really love the prices and range of products which can be addictive!
There's a little wait for delivery but its well worth it.
28 March 2026
Reply from Laura Geller Beauty
We are so thrilled that our products are working beautifully for your mature skin! We know how exciting it is to wait for your beauty favorites, and we truly appreciate your patience. We strive to make sure that once your package arrives, it is absolutely worth every second of the wait! It’s wonderful to hear you’re enjoying the variety and value we offer. If you ever have questions about your delivery or need a recommendation for your next 'addiction,' please reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you!
I am still ordering products from Laura…
I am still ordering products from Laura Geller Beauty! I highly recommend all of their products.
18 November 2025
Reply from Laura Geller Beauty
We are so incredibly happy to have you back! Thank you for your continued support and for being such a wonderful advocate for our products. There is no higher compliment than a returning customer who highly recommends us to others. We are honored to be a permanent part of your makeup bag! If you ever have questions as you continue to explore our collection, please reach out to info@lauragellerbeauty.com. We are more than happy to assist you, and we look forward to serving you for many more orders to come!
Totally GREAT for my aging skin.
This foundation absolutely doesn't sink into fine lines and has a nice glow about it. Since I'm old (over 76) and my skin is dry, I do use a really good moisturizer first, but after 6 months using these products, I am sold. I will be reordering for the 3rd time very soon.
5 December 2025
Reply from Laura Geller Beauty
Thank you so much for sharing your experience! It is wonderful to hear how well our products are working for your skin. We believe that beauty has no age limit, and knowing our foundation gives you a beautiful glow at 76 makes our hearts full. We truly appreciate your loyalty and your helpful advice on prepping the skin with moisturizer first! Should you ever have questions or need a recommendation for your next order, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you with us!
Reply from Laura Geller Beauty
Thank you so much for the support. We are thrilled that you’re loving your products, and we can’t wait to see you again for your next beauty haul. If you ever have questions as you explore more of our collection, please reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you in the Laura Geller family!
Well worth it!
Was pleased with the coverage on my 70 year old skin. Really effective at smoothing out the red spots.
4 April 2026
Reply from Laura Geller Beauty
We are so pleased to hear this! At Laura Geller Beauty, we specifically formulate our products to provide effective, skin-loving coverage that doesn't feel heavy. Knowing that our makeup helped smooth out red spots and gave your 70-year-old skin the finish you were looking for makes our day. If you ever have questions about which products pair best for a flawless finish, please reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you in our beauty family!
Prompt delivery
Prompt delivery. Good product for aging skin, however, need to use good moisturizer in preparation stage.
3 November 2025
Reply from Laura Geller Beauty
We truly appreciate you sharing this tip with our community! It’s wonderful to know that our products are working well for you and that our delivery lived up to your expectations. Prepping with a great moisturizer is a game-changer for keeping mature skin looking dewy and radiant all day long. Should you ever require any assistance or want to explore more of our skin-loving collection, please don't hesitate to email us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you glowing with us!
Good company!
The eyeliner I purchased is a great shade of mauve. It goes on very smoothly and lasts a long time. Delivery was super quick too!
2 March 2026
Reply from Laura Geller Beauty
Thank you so much for the 5-star review! We are thrilled to hear that you love your new mauve eyeliner. Finding a shade that you love is great, but knowing it goes on smoothly and stays put all day is the real win! We’re also so glad to hear that our delivery team got your order to you super quickly. If you ever need a recommendation for a shadow palette to pair with that beautiful mauve, please reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you!
Overhyped. But Some Good Products.
Overhyped. Blush colors are aggressive. Foundation is good. Customer Service helpful.
2 December 2025
Reply from Laura Geller Beauty
Thank you for your honest feedback! We’re glad to hear that you’re enjoying the foundation and that our customer service team was able to help you out. We’re sorry to hear the blush colors felt a bit 'aggressive' for your preference. We know that pigment levels can be a very personal choice! We would love to help you find a softer shade or offer some application tips to sheer them out. Please feel free to reach back out to us at info@lauragellerbeauty.com. We are more than happy to assist you in finding your perfect match!
Laura Geller - thank you!
Laura Geller, is it really a prerequisite for your staff to show no empathy or flexibility, even when a customer’s safety is at risk?
I contacted your customer services immediately after placing a £70 order, explaining that I urgently needed it cancelled. Instead of helping, I was repeatedly offered added benefits and told that cancellation “wasn’t your policy”.
I made it clear that I was in a difficult and unsafe situation at home and needed the refund processed quickly. Your team still insisted the order had to ship from the US first and that I would have to wait weeks before I could even request a refund.
Not every customer is in a position to wait. Sometimes people are dealing with circumstances they cannot fully explain. A little compassion and discretion should not be too much to ask?!
Oh - and I love how you only respond to good reviews and not bad ones... you should be responding to the bad ones - that's how you build up a clientèle that will learn to trust you and forgive the odd mistake. I don't think you've given any thought to just how important review sites, especially Trustpilot are to a company and can break you with bad reviews. It's not looking good dear Laura. Here's a star 🌟 maybe it will help.
Dear Laura
I would like to thank you for refunding my order. You've saved a lot of pain for my children and I won't say where we are but when he gets home from golf he's going to be hit with the biggest surprise!
Laura, thank you for listening ! It takes one to feel like I have someone on my team to get out of that house of horrors!
I've changed my star rating without the makeup. The makeup would have been great. But today I don't have to cover up!🥰🥰🥰
25 April 2026
Unprompted review
Reply from Laura Geller Beauty
Thank you for taking the time to share this feedback. We’re truly sorry for the distress and frustration you experienced, and we want to acknowledge—clearly and respectfully—that we fell short here.
First and most importantly:
We are genuinely sorry that when you reached out explaining you were in an urgent and unsafe situation, our response did not reflect the empathy, flexibility, or discretion that such circumstances deserve. Regardless of policy, customer safety and human compassion should always come first, and it’s clear from your experience that we did not meet that standard.
You were right to expect more than scripted responses and upsell language when you were asking for help. While there are logistical constraints around international shipping and processing, those constraints should have been communicated with care, understanding, and respect, not repeated without acknowledgment of your situation. For that, we sincerely apologize.
You also raise a fair and important point about review responses. Constructive criticism—especially when it highlights serious service issues—is exactly where companies should engage openly and thoughtfully. Trust is built not by only celebrating praise, but by owning mistakes and demonstrating accountability. Your feedback on this is heard and taken seriously.
Please know that your comments are not dismissed. They will be shared internally so that:
customer service agents are better trained to recognize and escalate sensitive or safety‑related situations
communication is less rigid and more human
review feedback is addressed more consistently and transparently
We understand that an apology does not undo the stress you experienced, but we do hope it makes clear that your experience—and your safety—matters.
LOVE THESE PRODUCTS!
25 April 2026
Reply from Laura Geller Beauty
This absolutely made our day! Thank you for the wonderful feedback. Your enthusiasm is contagious. We are over the moon that you’re loving your Laura Geller products. There is nothing we love more than a happy 'Geller Gal' sharing the love. If you ever have questions or want to shout about your favorite find, reach out to us at info@lauragellerbeauty.com. We are more than happy to assist you, and we’re so glad to have you in our beauty family! Keep on glowing
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