Just had 2 Windows replaced our lounge window being nearly 4 metres wide. On the day we had high winds and rain and there wasn’t a problem with any of the manufacturing or fitting the windows. We have... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark Y arrived on time, did a great job, left everything neat and tidy. I'm a widow so don't always feel comfortable with tradesmen but he was lovely, would certainly recommend them and use them again... See more
This installation was carried out during storm Bram. Somehow Bob and Terry managed to change all of our upstairs windows in appalling conditions without leaving a mess but leaving us with great views... See more
Bob and Terry of Launa Windows did an excellent job replacing our old double glazed windows of at least 20-25 years old. They arrived early and worked professionally none stop until they finished the... See more
Company details
Information provided by various external sources
Welcome to Launa Windows, the leading provider of affordable PVCu Windows, Doors, Roofline Products and Conservatories in the South West of England. Our family-run business provides high quality double and triple glazing that is stylish, elegant, secure and energy-efficient whilst our conservatories are designed to suit your unique needs, your lifestyle and your home.
Contact info
Kimberley Road, BS21 6QJ, Clevedon, United Kingdom
- 01275878153
- lm@launa.co.uk
- launa.co.uk
4.5
Excellent
182 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would recommend
Brilliant company. Courteous and kept us informed. Would recommend.
17 October 2019
Unprompted review
Quality product with quality local service
From start to finish, everyone we dealt with was very professional.
Each appointment was attended at the agreed time and at no point was there any hard sell.
We are pleased with the product and happy with the price we paid.
3 October 2019
Unprompted review
Ian & Seth (fitters) were brilliant
Ian & Seth (fitters) were brilliant, great workmanship and great banter!
3 October 2019
Unprompted review
Very happy with the way Launa Windows…
Very happy with the way Launa Windows installed the windows and doors there employees were very helpful and left the areas where they worked clean and tidy
2 October 2019
Unprompted review
Dire customer service.
New Front door ‘fitted’ in April 2019, door still leaking in September 2019!! We are shoring up the door with towels every day. Dire customer service; door not fit for purpose. I have been very poorly over the past few months and this has increased my stress levels, at an already difficult time. Regret my decision to use them!
30 September 2019
Unprompted review
Excellent service throughout
Excellent service throughout, from initial contact to final fitting and all done quickly before our holiday to make the house secure.
Many thanks
27 September 2019
Unprompted review
The team of fitters were friendly and…
The team of fitters were friendly and efficient. Their work was and is excellent.
19 September 2019
Unprompted review
Very good company to deal with and very…
Very good company to deal with and very happy with the windows.
3 September 2019
Unprompted review
Very happy with my new door
Very happy with my new door. the process from first ordering to installing was very good, experienced no problems at all.
22 August 2019
Unprompted review
Brilliant service
20 August 2019
Unprompted review
From beginning to end .Professional at…
From beginning to end .Professional at every stage.Would recommend to anyone.
5 August 2019
Unprompted review
Great service from start to finish
Great service from start to finish. Thankyou Launa.
27 June 2019
Unprompted review
Very friendly and funny
Very friendly and funny. They were efficient and the door was fitted in a few hrs.
25 June 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review. Its lovely to hear and I will your comments on to the installers.
Would happily use again
We used Launa Windows for a replacement conservatory and replacement porch door. The representative, surveyor and installation team all arrived in a timely manner and exactly when they said they would. Their work was professional, and the product looked even better than we anticipated - we particularly liked the subtle 'wood' effect on the porch doors. All the employees were friendly and helpful, not forgetting the person at the end of the phone. Can recommend.
23 June 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review, so rewarding for all staff to be praised. Please remember we have a recommendation scheme and you can even recommend yourself should you require further work.
From the salesperson to the fitters
From the salesperson to the fitters, you felt you were in good hands
The work was done on time quickly and thoroughly
31 May 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review - it is greatly appreciated.
Replacement Bathroom window
The fitters were excellent. Arrived on time and fit and looks really good. Replaced Everglade bathroom window. Would not hesitate to have them fit again.
30 May 2019
Unprompted review
Reply from Launa Windows
Thank you for your review, we would love to work with you again on any future projects you may have and dont forget about our recommendation scheme - you can even recommend yourself.
I was very pleased with the service I…
I was very pleased with the service I received from Launa Windows.
The quality of the workmanship was excellent, the job was carried out with minimum fuss and everything was cleared away after the job was finished. Would recommend this company.
3 May 2019
Unprompted review
Reply from Launa Windows
Thank you for your great review - -it is greatly appreciated. Dont forget we have a great recommendation scheme!
Consistently great!
We have used Launa a number of times and they always do a great job. Well done guys!!
1 May 2019
Unprompted review
Reply from Launa Windows
Thank you for your lovely review and for being a returning customer, we hope to do business with you again in the not so distant future.
Very happy with friendly service
Very happy with friendly service. Price quite high and wrong hinges fitted initially but good quality and hinges soon rectified.
23 April 2019
Unprompted review
Reply from Launa Windows
Thank you for your honest review, we endeavour to correct any errors we make as quickly as possible (we are human!)
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