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Latham's Steel Security Doorsets Ltd Reviews 

4,074
•
TrustScore 5 out of 5

5.0

Door Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 700 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly helpful and professional staff, noting that customer service representatives go above and beyond to provide clear guidance, friendly communication, and prompt support with orders and spare parts. Consumers also highlight the smooth purchasing process, high product quality, and exceptionally efficient delivery drivers who provide advance notice and carefully place heavy items exactly where needed. However, some customers also noted occasional issues with missing standard components, delivery schedule adjustments, or minor inconveniences regarding specific product options. Others experienced occasional frustrations with delivery timing shifts or limitations in product color selections.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as helpful, friendly, and... See more

Service

Clients share positive opinions on service, consistently highlighting exceptional support and communication... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Product

Consumers find product to be of great quality and value, expressing high satisfaction with the solid build... See more

Order

People report high satisfaction with the ordering process, highlighting helpful customer service and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more

Company replied

Rated 5 out of 5 stars

Good staff with help ordering as web site can be very complicated and you can get deals from staff. Highly recommend steel security doors. All our neighbours in our rural area get break-ins annuall... See more

Company replied

Rated 5 out of 5 stars

Exelent service from ordering. Verry helpfull and understanding at Lathams. Put my mind at rest with queries I had. And contact regarding order ready and delivery. The driver Lee contacted me pri... See more

Company replied

Rated 5 out of 5 stars

Excellent service and communication when ordering. I ordered a single security door and I was kept informed about the delivery and the driver arrived on time. The order was delivered very securely p... See more

Company replied

Company details

  1. Door Manufacturer
  2. Door Shop
  3. Door Supplier
  4. Door Warehouse
  5. Industrial Door Supplier

Written by the company

We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.

The UK’s premium stock steel door supplier

Written by the company

Our doors are built to an unrivalled quality and offered with an industry leading warranty to match
We guarantee that our steel doors are the most competitively priced, starting at just £199.99+VAT.

Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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5.0

All reviews

(4,074)

655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you

Thank you, Miya, for the outstanding customer service. You were incredibly helpful, professional, and made the whole experience smooth and pleasant. I truly appreciate your support.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Ordered the steel doors, received the confirmation and expected delivery timescale and everything arrived when they said it would. Delivery driver Lee was really helpful and nothing was too much trouble, backed his van to within feet of where I needed the doors. Definitely use this company again!!

20 May 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

Hi David,
Thank you for your fantastic review!

We're delighted to hear that you had a great experience from start to finish. A special thank you for recognising Lee. We'll be sure to pass your kind words on to him.

We really appreciate your feedback and are delighted to hear you'd use Latham's again!

Rated 5 out of 5 stars

I fitted one of their doors 8years ago…

I fitted one of their doors 8years ago and has been faultless. Last week some people seriously attempted to break into my garage by attacking the door but it resisted their attempts and fortunately they did not open it. However the damage prevented me accessing the garage, I contacted Latham Steel Doors for a replacement which they kindly expedited my order. It was delivered on time this morning by Lee and with a 15 minute notice allowing me to open the gates so he could back into the driveway. We have fitted it today and I noticed some improvements in the design.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a new steel security door for…

I ordered a new steel security door for my workshop and the quality is outstanding, really well made and so simple to fit. I then used them to replace all the euro cylinders for thumbturns which went missing in transit but that was no problem, they sent out new cylinders on next day delivery, now that a company that cares for their customers.

I will most definitely be using them again when i need the additional steel door for the rear of the new workshop build, outstanding customer service.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Boiler room door

Very helpfull sorting what i need.
talk about the transport and delivery.
By telephoning you .
Delivery drive mertion very help full .
Thank you
Simon

11 May 2026
Unprompted review

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