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Latham's Steel Security Doorsets Ltd Reviews 

4,073
•
TrustScore 5 out of 5

5.0

Door Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 700 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly helpful and professional staff, noting that customer service representatives go above and beyond to provide clear guidance, friendly communication, and prompt support with orders and spare parts. Consumers also highlight the smooth purchasing process, high product quality, and exceptionally efficient delivery drivers who provide advance notice and carefully place heavy items exactly where needed. However, some customers also noted occasional issues with missing standard components, delivery schedule adjustments, or minor inconveniences regarding specific product options. Others experienced occasional frustrations with delivery timing shifts or limitations in product color selections.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as helpful, friendly, and... See more

Service

Clients share positive opinions on service, consistently highlighting exceptional support and communication... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Product

Consumers find product to be of great quality and value, expressing high satisfaction with the solid build... See more

Order

People report high satisfaction with the ordering process, highlighting helpful customer service and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Second time of using Lathams. Ordering process nice and easy, great comms re delivery and accommodating with a revised slot after first one was unsuitable. 2 hour time slot advised for day of delivery... See more

Company replied

Rated 5 out of 5 stars

Good staff with help ordering as web site can be very complicated and you can get deals from staff. Highly recommend steel security doors. All our neighbours in our rural area get break-ins annuall... See more

Company replied

Rated 5 out of 5 stars

Exelent service from ordering. Verry helpfull and understanding at Lathams. Put my mind at rest with queries I had. And contact regarding order ready and delivery. The driver Lee contacted me pri... See more

Company replied

Rated 5 out of 5 stars

Excellent service and communication when ordering. I ordered a single security door and I was kept informed about the delivery and the driver arrived on time. The order was delivered very securely p... See more

Company replied

Company details

  1. Door Manufacturer
  2. Door Shop
  3. Door Supplier
  4. Door Warehouse
  5. Industrial Door Supplier

Written by the company

We are the UK's leading supplier of stock high security steel doorsets. With 1000's of steel doors in stock, we can keep up with the high demand of large quantity orders, or single quantity orders, ready for immediate delivery or collection from our distribution centre.

The UK’s premium stock steel door supplier

Written by the company

Our doors are built to an unrivalled quality and offered with an industry leading warranty to match
We guarantee that our steel doors are the most competitively priced, starting at just £199.99+VAT.

Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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5.0

All reviews

(4,073)

654 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

What a great experience

What a great experience. Amy was helpful every step of the way. Would recommend to friends and family. Pleased with the quality and finish of the door I ordered.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Lee delivered the metal doors to our…

Lee delivered the metal doors to our company and provided an excellent service throughout. He was punctual, professional, and ensured the delivery was completed smoothly and efficiently. The doors arrived in good condition, and communication was clear from start to finish. We appreciate his helpful attitude and would be happy to receive deliveries from him again. Thank you, Lee!

1 June 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

HI Dorotea,
Thank you for your wonderful review!

We're delighted to hear that your delivery experience was such a positive one. We'll be sure to pass your kind words on to Lee!

Thank you for choosing Latham's. We truly appreciate your feedback!

Rated 5 out of 5 stars

What a super business to deal with

What a super business to deal with, ordering was simple, collecting was fantastic. Such a happy group of people :)) got wished happy Friday on my arrival :)) the door was super easy to fit :) watched the video twice and it’s fitted :) excuse my brickwork in the picture we are planning to clad the wall

29 May 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

Hi Paul,
Thank you for your review!

We're delighted to hear that you had such a positive experience with us from ordering through to collection. It’s great to know the process felt simple and that our team made you feel so welcome on arrival. We’ll be sure to share your kind words with them.

Thank you again for choosing Latham's!

Rated 5 out of 5 stars

My experience has been brilliant

My experience has been brilliant. Chloe ensured a quick delivery and everything went smoothly. I would defiantly recommend and will be using them again in the future.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

The delight at Print Team when our new fire door arrived.

I was do delighted to have come across the Latham's Fire Exit Door website that had a door to match the opening size of my previous door and then the couriers and the way it was packaged were so incredible. I managed, against all the odds against to fit the door single-handed and it fitted like a glove! Thank you Latham's for your exemplary customer service.

26 March 2026
Unprompted review
Latham's Steel Security Doorsets Ltd logo

Reply from Latham's Steel Security Doorsets Ltd

Hi Print Team,
Thank you for your fantastic review!

We're delighted to hear that you found the perfect fire exit door for your opening and that the whole experience. Your kind words about our customer service mean a great deal to the team, and we're thrilled that everything fitted.

Thank you for choosing Latham's. We really appreciate your feedback!

Rated 5 out of 5 stars

Charlie R

Charlie R. have helped with selection of my door and advice with all fixings kits and helped with all details

22 May 2026
Unprompted review

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