LaserCube Reviews 351

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, often describing the product as amazing and a masterpiece of ingenuity. Customers are highly satisfied with the quality of the product, noting its efficiency, compactness, and powerful capabilities. Many appreciate the excellent hardware, software, and support, finding the device easy to set up and run, even for beginners. The purchasing process and communication are frequently highlighted as amazing, with quick responses and expectations being over-delivered. However, some customers also noted that the user experience was not always satisfactory, particularly for beginners, due to fast-paced tutorials and a lack of intuitive design for casual home use. A few other people also felt that the product was noisy, the activation process messy, and the visual effects, such as the equalizer, were not as impressive as expected.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing their love for the Lasercube's... See more

Quality

People report positive experiences with quality, with many describing the laser as incredible, amazing, and a... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup and powerful... See more

Service

Customers had positive experiences with service, highlighting great support and communication. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Laser Cube is an amazing Light with Endless Capabilities. If Only they could include some sort of Instruction Manual or Online Course on how to Operate this Awesome peace of Equipment. It would... See more

Company replied

Rated 4 out of 5 stars

I'm still learning. What i didn't like was the the custom fee, I didn't expect it. Never mind. I am still figure out why sometime it doesn't connect to the mobile phone and why the feature on the... See more

Rated 4 out of 5 stars

The website navigation for checkout wasn't great. and you forgot the nanofogger with the initial shipment. But that's all inconsequential compared to the awesomeness of the laser cube. I am g0nn... See more

Rated 5 out of 5 stars

The Leser Cube 7.5 W ultra is indeed a masterpiece of ingenuity. It’s basically a laser light show in a box you can take anywhere. Highly recommend, but definitely not the sort of thing you would buy... See more


Company details

  1. Stage Lighting Equipment Supplier
  2. Laser Equipment Supplier

Written by the company

LaserCube is an all-in-one laser display system that fits inside a 1.7 kg, 10cm cube. The 3-hour battery makes it perfect for both house parties and the outdoors. It’s super easy to connect and just works!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great product and assistance 🤩👍

My friends and I are thrilled with this device; it makes us happy every time we take it to an open air event. It's simply breathtaking! 🤩
Special thanks to the support team for their patience and professional remote assistance via WhatsApp and email.
My warmest recommendation to anyone considering this product!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Small Lasers :: Great Job

We've been working with laser lights for more then 20 years now and we've been so gratefull to find out LaserCube product. Having such a small size factor makes it very convenient for experimenting and testing new ideas and their features and quality are amazing for the prize. 100% recommended !!

16 June 2026
Unprompted review
LaserCube logo

Reply from LaserCube

Thank you for your review! Have fun and stay creative!

Rated 1 out of 5 stars

Disappointing experience and poor value for moneyprocess itself was fairly…

The buying process itself was fairly easy, but once I received the product in Europe, I had to pay around €100 extra in customs fees, which made the total price even harder to justify.

Once I started using the device, the experience did not improve. The product is quite noisy, and the activation process felt messy and unreliable. Sometimes I had to turn the key, activate it, turn it off and on again, and repeat the process before it worked properly. For a product at this price point, I expected something smoother and more polished.

The visual effects were also not as impressive as I expected. I am not a professional laser user, just a hobbyist using it at home, but considering the price, I honestly do not feel that it delivers enough value. The equalizer effect was much less impressive than I thought it would be, and most of the modes did not really impress me.

The only feature I genuinely liked was the pre-programmed laser show mode. However, there are only a limited number of shows available, and I could not find much additional content online. Even those shows were not as impressive as what you see in promotional videos or online demonstrations.

I also feel that to really get value out of the device, you probably need to spend time programming shows for specific songs and for your own room setup. That may be interesting for advanced users, but it is time-consuming and not very intuitive for someone who just wants to enjoy good laser effects at home.

After being disappointed, I decided to return the product. Unfortunately, I only received a very partial refund, which made the whole experience even more frustrating and completely destroyed any willingness I had to buy from the company again.

Overall, I would not recommend LaserCube based on my experience. For the same amount of money, I honestly think most hobby users would be better off buying a very good video projector and using it to create nice visual effects at home.

1 June 2026
Unprompted review
LaserCube logo

Reply from LaserCube

We take all feedback seriously, though we are currently unable to locate an order, support ticket, or email matching your profile in our registry. However, we want to address the technical and policy points raised in your review for anyone else reading:
- Customs and Taxes: Potential customs fees and import taxes are clearly stated both in the FAQ on our product pages and prominently during the checkout process. These are assessed by local government authorities, not by us.
- Operating Noise: The sounds you are hearing are the galvo scanners and the built-in cooling fans. This is simply the physical reality of how high-performance laser hardware operates, especially when the scanners are moving at full swing.
- Activation and Safety: The activation process strictly follows international regulations for high-powered, professional-grade lasers. Using an interlock and safety key is a mandatory industry safety standard, which is fully detailed in our manuals and video tutorials. Complaining about this is akin to complaining that you must turn a key to start a car. For a professional-grade device at this price point, the safety protocol cannot be bypassed.
- LaserOS Content: LaserOS is widely recognized as the most feature-packed laser application on the market, including over 7,000 built-in animations, images, and interactive elements. Furthermore, the promotional videos you referenced utilize the exact same built-in content available to all users.
- User Experience: While the LaserCube provides fantastic plug-and-play value with its premade content, programming your own shows allows you to unlock its maximum potential. Custom programming is entirely optional, but it is a core capability of professional equipment.
- Refund Policy: Our return policy clearly outlines a standard 15% repacking fee for returning opened, used hardware. Refunding the vast majority of your purchase price (roughly 75-85% depending on original shipping) for a used device is standard industry practice, not a "very partial refund."
- Lasers vs. Projectors: Comparing a professional laser to a standard video projector fundamentally misunderstands the hardware. They are entirely different technologies built for entirely different purposes—much like returning a car because it has four wheels and recommending a motorcycle instead because it is lighter.

If you are a genuine customer, please reach out to our support team directly with your order number so we can investigate your specific case.

Rated 5 out of 5 stars

The entire buying experience was excellent

The entire buying experience was excellent. Communication, questions answered, and over delivered on the expectations set.

The Lasercube is amazing. Very easy to set up and run. I love the flexibility of the Lasercube. It is truly an amazing machine.

18 April 2026
Rated 1 out of 5 stars

lack of communication and information about order

well I still don't even know when I will get my cube! there has been nothing sent to me about it being shipped or when it will arrive and no tracking!

23 February 2026
LaserCube logo

Reply from LaserCube

Hello Bobby,
I understand your concerns and anger, however I would like to assure that our team is trying to reach you out for a long time as you have ti finish free Laser Operator Course before our US distributor is able to proceed with the shipping. Please check out your inbox (including spam folder) and finish the course.

Rated 4 out of 5 stars

The website navigation for checkout…

The website navigation for checkout wasn't great. and you forgot the nanofogger with the initial shipment.

But that's all inconsequential compared to the awesomeness of the laser cube. I am g0nna have some real fun with this thing.

Let me know when you start development of the LaserHyperCube

27 February 2026
Rated 3 out of 5 stars

Don’t order around Chinese new year

I missed out on the opportunity of a lifetime photographing 80 lazered up supercars on a 3 day cruise because of Chinese new year and the delivery delay 🫠. No obvious pre warnings like a normal shop about up and coming potential issues just an email after ordering telling me it was going to be delayed . Brilliant lazer none the less. 😂

12 February 2026
Rated 5 out of 5 stars

Good product, fast delivery

Good product. Work fine. Nice App and PC-program.
Transport to germany worked perfect.
i can recoment company (fast email communication at one question) and good quality of the product.
Full 5 starts :)

20 January 2026
Rated 5 out of 5 stars

The purchasing process and guidance…

The purchasing process and guidance through it was amazing. Really like the product so far what I have managed to do with it. Am an absolute beginner so have to learn from scratch…that’s where I feel the experience is far from satisfactory as most tutorials are fast paced and seem to assume mastery. There shd be some tutorials which are step by step guides for newbies like me. I noticed other people complaining in comments under your videos too so definitely an area to improve on

2 February 2026
Rated 5 out of 5 stars

Yall kinda save the good old party…

Yall kinda save the good old party before covid 19. Take my word for it. Well damn done really. If one day AI decided to wipe out humanity, ill be sure to party with this device knowing full well wicked lasers save my good memories when humanity is still good ^_^

15 January 2026
Rated 5 out of 5 stars

Great product

Great product, easy to use payment platform even though i couldnt finish the purchace it was all great up to there.soon i will give it another go!

25 November 2025

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