Laser Clinics Australia - Hurstville Reviews 3

TrustScore 3 out of 5

2.9

Shop 155, Westfield Hurstville - Level 1/Level 3, Cr Park Rd & Cross St, 2220 Hurstville, NSW, AU


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Company details

  1. Beauty Salon

Written by the company

Laser Clinics Australia offer a range of treatments including Laser Hair Removal, Advanced Skin treatments, Cosmetic Injectables and CoolSculpting®.


Contact info

  • Shop 155, Westfield Hurstville - Level 1/Level 3, Cr Park Rd & Cross St, 2220, Hurstville, NSW, Australia

  • 280144279

2.9

Average

TrustScore 3 out of 5

3 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Dishonest practices

I have been a client for years without any issues. However, my clinic in Hurstville, NSW recently closed down, and despite having prepaid for my laser session, Laser Clinics refuses to refund my money. Initially, they claimed the closed clinic was a franchise, making a refund uncertain. Despite multiple attempts to schedule appointments at another location, they stopped responding to my emails. When I requested a refund, they began ignoring all my emails. It's disappointing to see such dishonest practices from this company.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal service at Hurstville Laser Clinic

The ladies at Hurstville Laser Clinics Australia were lovely and amazing at their job. My laser lady, Iphi, was particularly outstanding and catered to all my needs during my session. I'd highly recommend their services and am looking forward to coming again!

23 August 2022
Unprompted review
Laser Clinics Australia - Hurstville logo

Reply from Laser Clinics Australia - Hurstville

Thanks for sharing your experience - we look forward to seeing you again soon!

Rated 2 out of 5 stars

Unpleasant experience.

My friend and I have been going to this clinic for the past two years and had a treatment with girl name Julie. Because Julie left the clinic and nobody sims to know the exact reason why and when shel'l be back I agreed to have my treatment done with someone else ( girl named Sylva).
From the beginning my experience with her wasn't good. She clean my skin from my makeup applying too much pressure on to my face which I would consider very uncomfortable but I didn't complain. Then I had my Botox injection done and and up with most of my face bruised. The worst bruising is around my chin and the jaw (5 cm long bruise). I could feel it the needle was going into the jaw bone not the muscle. I would say that my friend experience with Sylva was equally unsatisfying. Laser clinic Hurstville must employed experience injectable nurse.
Want be going there again.
Ela

7 December 2021
Unprompted review

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