Laser Clinics UK Reviews 

4,570
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,531 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being caring, professional, and making them feel comfortable during treatments. Many people highlight the excellent service and positive user experience, noting thorough treatments and good results. Reviewers often appreciate the personalized advice and the staff's knowledge, which contributes to their satisfaction. However, some customers also noted inconsistencies in treatment quality, with concerns about sessions being rushed or not thorough enough. A few other people also felt that customer service could be improved, mentioning issues like unfulfilled promises or unhelpful interactions.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, friendliness,... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the results of... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the attentiveness... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the professional,... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the thoroughness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been going to Laser Clinic Guilford for 2 years now, I do a monthly enzyme peel and LED light session which has helped my skin a lot. The staff are great and caring and cater to your skin needs... See more

Company replied

Rated 4 out of 5 stars

I’m happy with my experience today. This is my 8th Laser hair removal session, and I have been seen by many different technician, but today I was truly impressed with my technician (forgot to take her... See more

Company replied

Rated 5 out of 5 stars

I’ve had 4 sessions so far at Laser Clinics Fulham and it’s been really good. The staff are really nice and kind, which makes the whole experience feel easy and relaxed when you go in. Li and The... See more

Company replied

Rated 5 out of 5 stars

I have been going to Laserclinics for 3 years now. Recently, I have been with the same laser technician, Anna, she is so bubbly and very meticulous when doing the laser. I can really say that my hair... See more


Company details

  1. Skin Care Clinic

Written by the company

At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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4.1

All reviews

(4,570)

1,320 reviews in the last 12 months

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Rated 5 out of 5 stars

Asmiya she is lovely

Asmiya she is lovely! I loved the treatment :)

8 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear you loved the treatment and had such a positive experience! Your kind words mean a lot to us.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I have done my laser hair removal…

I have done my laser hair removal treatment with cris in white city Westfield and had an amazing experience. I have few treatments with her and she is brilliant have some tips from her too. Also she is very kind and friendly taking extra care during treatment as well thanks cris xx
Highly recommend 5 star

8 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're delighted to hear you had such an amazing experience with your laser hair removal treatment and appreciate your kind words about our team member's care and helpful tips! Thank you for your recommendation.

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Your online promotions are a SCAM

I bought your promotion online for 50% off but when I went to pay in store it said as I chose the pay there it was no longer valid as I didn’t pay at time of booking and my only option to get the 50% off was to pay £270 instead of £89 to get the 3 packages! No sort manager around, girl who did my treatment was lovely, another girl who barely spoke English was rude. Will report to trading standards as surely you can’t scam people like this!

7 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Team LCUK

Rated 1 out of 5 stars

I've done laser hair removal but they…

I've done laser hair removal but they didn't use the right volume so none of my hair fell down. Waste of money (I've done many times now so I understand when they do it properly and when not)

8 June 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Team LCUK

Rated 1 out of 5 stars

Very poor experience

Very poor experience. I have had several laser sessions here, and it is clear they are not interested in treating my skin or addressing my specific requirements. They simply follow company instructions like robots and refuse to take responsibility for any concerns raised. Taking treatment here is a waste of time and money. Every client deserves to be treated based on their skin type and unique issues—not dictated by inflexible company policies

7 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Team LCUK

Rated 5 out of 5 stars

Victoria from the Guildford branch is…

Victoria from the Guildford branch is so knowledgeable on laser hair removal, she explains each step of how the laser treats the hair in each phase. She is incredibly thorough and doesn’t miss a spot. Will always book with her. Amazing job! Thank you as always

7 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear about your positive experience with your laser hair removal treatment! It's wonderful to know that our team's thoroughness and knowledge made such a difference. Thank you for your kind words!

Best wishes,
Team LCUK

Rated 1 out of 5 stars

Had hydrafacial at clinic in Ilford and…

Had hydrafacial at clinic in Ilford and I left with bruising on my forehead as a result of aggressive or incorrect technique from the practitioner. Hydrafacial is known no be a gentle treatment, therefore reactions of such are quite rare and only happen in exceptional circumstances and I don’t have a particularly sensitive skin to justify what happened. Maybe staff is not adequately trained in how to use the equipment, however, not pleased with the experience and wouldn’t return for any other services.

7 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Team LCUK

Rated 5 out of 5 stars

The lady who did my treatment was very…

The lady who did my treatment was very welcoming and did my treatment, at a very high standard. I have booked again for further treatments.

6 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear you had such a welcoming experience and that your treatment was of a very high standard. We're delighted you've rebooked for further treatments!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Zana from Westfield Stratford

Zana from Westfield Stratford was kind, well-advising and helpful. Definitely recommend booking with her!

4 July 2026
Unprompted review
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Reply from Laser Clinics UK

We're so happy to hear you had such a positive experience and received such helpful advice. Thank you for your wonderful recommendation!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Had a great treatment

Had a great treatment. I felt she cared about providing the best service and getting the best results for me.

5 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so pleased to hear you had a great treatment and felt well cared for. Thank you for your review!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Great experience

Receiving treatment from Marian is a treat in itself—her warmth, kindness, and care make every appointment a genuinely positive experience.

5 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear that your appointments are positive experiences. Thanks for your kind words!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I have no words left for Zana

I have no words left for Zana! she really made the whole entire experience feel comfortable she’s been really professional and friendly from the start, offering the best tips, she’s honestly the best therapist out here!!

4 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We are so happy to hear that you had such a positive and comfortable experience! We truly appreciate your kind words.

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Claudia again spot on

Claudia again spot on. Makes it so easy.

4 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're delighted to hear that you had such a positive experience and found everything to be so easy. Thank you for your wonderful feedback!

Best wishes,
Team LCUK

Rated 1 out of 5 stars

The lady wasn’t friendly barely spoke…

The lady wasn’t friendly barely spoke and didn’t even take the white pencil mark on my legs. I had to ask to get it taken off! Bit disappointing as I’ve been using your services for some time

4 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Team LCUK

Rated 5 out of 5 stars

I had laser treatment package with this…

I had laser treatment package with this company, the staffs were kind , polite and welcoming. Now I am on my second treatment of microdermabrasion, I tell you, my face had never been this even and glowing before. A special thanks to @Jess, who always took time to explain after care of each treatment and tell me that I am doing well looking after my skin as she had explained to me. Thank you laser clinic 🙏🏾

3 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear about your positive experience with us. It's wonderful to know our team made you feel welcome and explained everything clearly. We appreciate your kind words!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Zanna is amazing

Zanna was wonderful as usual, she is always so kind and takes really good care of you. Everytime i have her she makes me laugh and we always have great convo. She really takes her time to make sure the session is done efficiently.

4 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so pleased to hear about your wonderful experience with our team! Thanks for your kind words!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Amazing service from Dom!!

The second time I have been treated by Dom and she is absolutely amazing!! Super friendly, makes me feel so comfortable during the sessions and really good energy to be around! I think I have now had 7 treatments here, and highly recommend! Laser hair removal can be a bit awks but the girls here really make it so quick, effortless and easy.

2 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear you had another amazing experience with us! We appreciate your recommendation and look forward to your next visit!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Me and my friend had two appointments…

Me and my friend had two appointments for different things with the consultant called Dilan. She was amazing. Very friendly and informative throught our session. Highly recommend this worker.
Lovely lady.
Lovely experience, will return for her service.

24 June 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear that you had such a lovely experience and we appreciate your kind words and look forward to welcoming you back!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

I've had 12 sessions at Laser Clinics…

I've had 12 sessions at Laser Clinics UK in Cardiff. I just wanted to say a big thank you to all the staff for making me feel super comfortable during my sessions. Highly recommend!

1 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so pleased to hear that you've had such a positive experience over your 12 sessions and that our team made you feel comfortable. Thank you for your recommendation!

Best wishes,
Team LCUK

Rated 5 out of 5 stars

Alina from Norwich visiting Cambridge

Alina from Norwich temporarily working at Cambridge did a very through job today and was very attentive. Excellent customer service.

2 July 2026
Unprompted review
Laser Clinics UK logo

Reply from Laser Clinics UK

We're so happy to hear that you received excellent customer service today. Thank you for your kind words!

Best wishes,
Team LCUK

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