lasatlantis.com Reviews 41

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I have been playing for a while, sometimes using my own money and sometimes using bonus funds. Last week, I completed the playthrough requirements for a bonus and ended up with about $700. Whe... See more

Rated 4 out of 5 stars

I’ve had a positive experience with Las Atlantis Casino overall. It took me a little time at first to figure out the best way to receive my payouts, but once I did, everything has gone smoothly and... See more

Rated 4 out of 5 stars

I've been gambling online for a few years, and I was surprised to see a few slots I'd never come across before on Las Atlantis' website. I was also a big fan of their live blackjack tables a... See more

Company replied

Rated 1 out of 5 stars

I deposited $50.00 using my credit card and on the same day an unauthorized purchase of $250.00 showed up on my credit card history. Of course my bank is giving me a provisional credit for this disput... See more

Company replied


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2.3

Poor

TrustScore 2.5 out of 5

41 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I had a very concerning experience with…

I had a very concerning experience with this company. After reviewing the transaction history directly on their website, the timestamps of the transactions they claim exist are simply not there. The records I provided came straight from their system, and they clearly do not match what the company is now alleging.

What’s even more troubling is their claim that I placed bets over $25 on a game that supposedly has a strict $25 limit. How is that even possible if the system enforces that limit? This raises serious questions about the accuracy and integrity of their platform.

It appears that transaction details and betting records may have been altered after the fact to justify denying my withdrawal. I have screenshots showing these inconsistencies and will continue sharing them publicly so others are aware.

I strongly urge anyone using this platform to review their own transaction history carefully.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

I been playing fo e a bit sometimes my…


I have been playing for a while, sometimes using my own money and sometimes using bonus funds. Last week, I completed the playthrough requirements for a bonus and ended up with about $700. When I attempted to withdraw, I was told my account needed to be verified, even though I had already gone through the process to validate my debit card.

While waiting for approval the next day, I continued playing and ended up winning $2,400, bringing my total balance to $3,100. Once I was finally approved to withdraw, I requested $2,500 and continued playing with the remaining balance.

Today, I received an email claiming that I placed bets over $10 on three slot games. They also stated that two of those bets were well above what their system would even allow. I provided screenshots showing that this was not possible, along with my transaction history, which shows that the times they referenced are incorrect.

They told me it would take 3–4 days for a response, but based on this situation, I am concerned I may not receive any of my winnings. This feels like fraudulent and deceptive behavior.

12 April 2026
Unprompted review
Rated 4 out of 5 stars

I’ve had a positive experience with Las…

I’ve had a positive experience with Las Atlantis Casino overall. It took me a little time at first to figure out the best way to receive my payouts, but once I did, everything has gone smoothly and I’ve always received my withdrawals. Their customer service has been responsive when I’ve had questions, and I appreciate the bonuses they offer.
I also like the variety of games available. Even though I tend to stick with a few favorites that I’ve come to enjoy the most, it’s nice having a lot of options to choose from.
The only thing I would change is the current $150 minimum withdrawal requirement. I preferred when withdrawals could be made at a lower amount. Other than that, my experience with Las Atlantis has been very good

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I play with alot of casinos

I play with alot of casinos. Las Atlantis is my favorite. Vip host, billing department and the any host are friendly and go out of there way. I aways get my full withdrawals, they are quick and did I mention they are the best online casino. They are !!!

5 March 2026
Unprompted review
Rated 1 out of 5 stars

This site is top 3 worst site to play…

This site is top 3 worst site to play on. They don't hide the fact that the more you bet the worse the odd get. For example if you are better $2 then this site statistics are around 200 spins for a free spin where a $1 and under is around 100. Do not play here there are way better sites with way better people that will take care of you. Avoid at all cost

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Las atlantas scam

Was hoping I don't have to write this,las alantas ,I have lost thousands there.finally won 1300.no bonus.my.money,I put in for a withdrawal and after waiting longer than average.they finally said it was cancelled.i was told there was a glitch in their system when I won and I want get the payout..wow..what a bunch of crooks..after loosing thousands and thousands..be careful..and remember this was my money .I don't take bonuses .because they are scams.you hardly ever get thru a playthru..

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, if you opt for any bonus they refuse to let you switch to cash balance until you've played the whole bonus balance then give no indication at all that you switch to cash balance.

Never showed as having a cash balance either save yourself and go to a site that doesn't use underhanded scams

7 August 2025
Unprompted review
Rated 1 out of 5 stars

I waited until I got paid to write this…

I waited until I got paid to write this review. I followed a YouTuber's "review" on places that were supposed to be legit and paid fast. I won $600 off a $40 deposit and their bonus money.

The whole process started around January 23, 2025, and verification dragged on for about a month. During that time, I was getting verified instantly at other casinos and paid within 24 hours at most. Weeks later, after contacting customer support, I finally received $285! They charged me a fee just to send part of my money.

For the remaining $300, I didn't need to go through verification again, but it still took until May 13, 2025 to get paid, and they charged me $15 to send it. The entire process took nearly four months from start to finish.

Meanwhile, Chanced and many others pay instantly or within 24–48 hours with no fees. Avoid this place!

23 January 2025
Unprompted review
Rated 2 out of 5 stars

Please note that if you are going to…

Please note that if you are going to play here, this is one of those casinos that sends your payout to a third party after they approve it and this can take several weeks if not months to receive your withdrawal. Unfortunately I just realized this because I am still waiting on a Bitcoin withdrawal that should be "instant" per their Terms and Conditions. However, the wording they use is deceiving. Wish I would have known this before I played here because there is nothing worse than waiting months to cash out. It is beyond frusterating. I wish these casinos would be transparent and just say this in the Terms and Conditions, but they don't of course.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

This place is the worst ever

Good luck trying to withdraw. This is by far the worst online casino ive ever used. If I could leave negative stars I would. Don't waste your time or your money. I've been trying to withdraw for months it's nothing but a scam

4 November 2024
Unprompted review
Rated 2 out of 5 stars

I joined up deposited money and was…

I joined up deposited money and was lucky and won then am trying to withdraw funds. after getting aproved I was told many times that it takes time... looooong time has past 2 weeks.... they must think i will lose it back but not me.I think I have scamed.....They wanted all my personal info and approved a withdrawl but now they want me to send bank records for 2 months ...does this sound right to You. I will not give them ..no one will give me answers

22 October 2024
Unprompted review
Rated 1 out of 5 stars

This place is a complete scam they come…

This place is a complete scam they come up with every excuse not to pay you your winnings, on top of that my credit card was hacked shortly after using this site!!! Stay far away it's a complete scam...

9 September 2024
Unprompted review
Rated 1 out of 5 stars

THIS CASSINO IS SO BAD I lost $120 from…

THIS CASSINO IS SO BAD I lost $120 from it because I couldn’t cash out less then $150 and it’s all a scam it’s not real games it’s all an algorithm DO NOT GAMBLE ON THIS WEBSITE YOU WILL LOSE YOUR MONEY

15 August 2024
Unprompted review
lasatlantis.com logo

Reply from lasatlantis.com

Dear Xavier,

Thank you for taking the time to share your concerns. We’re truly sorry to hear about your dissatisfaction with our services and that your experience did not meet your expectations.

We strive to provide clear information and maintain transparency with our customers to build long-lasting, trusting relationships. It’s disappointing to learn that you feel our services didn’t work out as you had hoped. Regarding the minimum withdrawal amount, we must note that the information regarding our payout limits is displayed on Terms and Conditions and Banking pages of our website. We’re committed to transparency in all aspects of our service, including withdrawal processes, and we did not intend to mislead you in any way.

We at Las Atlantis believe that the two cornerstones of fair gaming are cutting-edge random number generation (RNG) technologies and full transparency. Las Atlantis guarantees fair play, which is ensured by the use of the reputable multiplatform game software, based on the modern RNG (Random Number Generator) technology. This technology provides truly random and unbiased results in all of the games presented at our casino. We make sure that the software itself, as well as all the games presented on the Website are tested on a regular basis by TST (Technical Systems Testing). Moreover, the software received certification and underwent meticulous examination by a commission before we launched it into the market. While playing our casino games, each Customer can be sure that the outcome of every single round is completely random and unbiased.

We do understand that experiencing losses might be deeply disappointing, however it is important to note that playing at any casino is totally a matter of luck and chance. Please rest assured that winnings and losses in games of chance are absolutely random and are totally dependent on RNG, and cannot be predetermined before the game round starts.

If there were any aspects of our service that weren’t clear or didn’t meet your needs, we’re eager to address them and make improvements. Please feel free to reach out to our Support Desk via the Live Chat, phone, or email so that we can better understand your situation and work towards a solution that would enhance your experience with us.

Rated 5 out of 5 stars

I truly had the best experience with…

I truly had the best experience with Ramona she is customer service and she explained everything in detail and the whole experience was amazing I truly enjoy your casino. And thank you so much!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

First timer

First timer playing online and I really liked las atlantis the best!!

1 June 2024
Unprompted review
lasatlantis.com logo

Reply from lasatlantis.com

Dear Ashley,

Thank you for sharing your experience with us. We are delighted to hear that you had a great time with us.

We are committed to continuously improving and providing the best possible experience for our customers.

If there’s anything else we can do for you or if you have any suggestions on how we could make your journey with us even better, please don’t hesitate to let us know. Our Support Desk is ready to assist you 24/7 via Live Chat, phone, or email.

Rated 1 out of 5 stars

I have been with atlantissyou.com for a…

I have been with atlantissyou.com for a few months and won quite a bit and recieved the money but over the past few weeks I have had a problem getting my funds. I'm at my wits end and do not no what to do, I've emailed and spoke to various people on chat now I cannot go on there for some reason. Does anyone know what I can do? Can I seek legal help?

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Beware of this site

Beware of this site! My experience has been nothing but stressful, with ignored emails and unfulfilled promises.

Just as I was about to hit rock bottom, biprofit tech'came into my life. It’s been a breath of fresh air into my financial lungs.

6 April 2024
Unprompted review
lasatlantis.com logo

Reply from lasatlantis.com

Dear Kenneth,

We are truly sorry to hear that your experience with us did not meet your expectations.

We would greatly appreciate it if you could share your experience with us in more details, as it would help us to take a closer look into the matter.

Looking forward to hearing back from you.

Rated 1 out of 5 stars

Las Atlantic casino online is scam They are really bad

They are really bad! When you won money they don’t want to pay you

28 March 2024
Unprompted review
lasatlantis.com logo

Reply from lasatlantis.com

Dear Xiuli,

We regret that your experience with our services has led to dissatisfaction, and we apologize for any inconvenience caused.

After reviewing your records, we noticed that this situation has already been discussed with our Support Team. It appears the main confusion occurred due to wagering requirement attached to the bonus on your account. We feel it’s necessary to emphasize that all bonuses at our casino are subject to the wagering requirements, meaning there’s a certain amount you need to bet through before the winnings could be collected. Detailed information about wagering is available in the General Bonus Terms section of our Terms and Conditions and can also be viewed directly under bonus description in the Cashier. Additionally, our Support Team has provided you with specific information about the wagering for the bonus on your account when you contacted them.

We regret that we were unable to resolve the matter to your satisfaction and that our services did not meet your expectations. Your feedback is extremely important to us as it helps us identify areas for improvement and continue delivering exceptional services.

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