Landscape World Reviews 

347
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and the high quality of its products. Many highlight the staff's professionalism, helpfulness, and friendly demeanor, from sales to yard staff and delivery drivers. The delivery service is frequently commended for its speed, efficiency, and the drivers' willingness to place orders precisely where requested. However, some customers also noted issues with damaged materials upon delivery and receiving the wrong product, leading to dissatisfaction with the resolution process.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Reviewers consistently express high satisfaction with the service, highlighting professional and helpful... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and great prices, often... See more

Product

Customers consistently note positive experiences with product quality and selection, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a brilliant outfit, I went to look at some Scotch Pebbles for my garden and what a selection there is of anything you might need The Sales staff were ultra friendly, professional and effici... See more

Rated 5 out of 5 stars

Pleased to find 800 kg of apricot gravel for landscaping which was not available locally. Delivery experience was great using a pallete and equipment to lift off large lorry and wheel to precise locat... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(347)

115 reviews in the last 12 months

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Rated 2 out of 5 stars

I ordered 2 top soil and the whole…

I ordered 2 top soil and the whole process was simple and straight forward they even changed my delivery address after ordering thank you, however the delivery let the whole thing down, I received a phone call to say my delivery would be between 2pm and 6pm so I arranged to be around between those times, however delivery only arrived at 7.15pm I had given up waiting by then luckily there was someone around to accept it, sorry for the poor review but I hope it helps to streamline and improve the delivery side of things.

28 March 2025
Unprompted review
Landscape World logo

Reply from Landscape World

Thanks for ordering from us although it's disappointing that you have given us a low review, for the reasons that we would like to explain. You placed your order on Wednesday 26th in the afternoon and did give us an incorrect delivery address which we immediately rectified. We advised that your delivery would be made on Friday 28th and gave you guide times of 14:00 to 18:00 This is only two days after placing your order but we do aim, where possible and within reason, to complete orders before the weekend as this is often when people are needing their materials for. An unforeseen delay on the previous delivery that the driver making your delivery had experienced, and through no fault of his, resulted in him arriving at your property at 19:10 instead of 18:00
The driver should have finished his shift at 17:00 but wanted to ensure that all of his deliveries, including yours, were completed hence the delay which, considering the rather significant distance that he has travelled from our yard to your house on a Friday afternoon/early evening during motorway 'rush hour' traffic we thought was rather commendable. Unfortunately, you didn't see it that way and after being unnecessarily rude to our driver, you decided to post your review.

Rated 5 out of 5 stars

FRANK STREET COMMUNITY GARDEN

5* service we are starting up a community garden and purchased 2 tonne of top soil . I messaged the company and asked for any discount as it was for a community garden and amazingly the gave us 2 tonne for free amazing service really helpful. They rang me when it was out for delivery. Thank you so much x

10 March 2025
Rated 5 out of 5 stars

Delivered on time

Ordered online dead easy to find everything All of it arrived on time , driver put it exactly were i wanted it, delivered on time
Great all round

5 March 2025
Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication, very friendly and knowledgeable. Would buy from again……and did!

2 December 2024

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