Landscape World Reviews 

345
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and the high quality of its products. Many highlight the staff's professionalism, helpfulness, and friendly demeanor, from sales to yard personnel and delivery drivers. The delivery service is frequently commended for its speed, punctuality, and the drivers' willingness to place items exactly where requested. However, some customers also noted issues with damaged materials upon delivery, leading to additional costs. A few other people also felt that delivery costs were expensive, and in some cases, the wrong product was delivered or not on a pallet, with no willingness to correct the error.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers consistently report positive experiences with the service, describing it as excellent and a... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and great... See more

Product

Customers consistently note positive experiences with product quality and selection, with many praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a brilliant outfit, I went to look at some Scotch Pebbles for my garden and what a selection there is of anything you might need The Sales staff were ultra friendly, professional and effici... See more

Rated 5 out of 5 stars

Great prices (most important) way better value than the big box stores. Staff are friendly and knowledgeable, the new building is a great boost to the site. Plenty of parking and a huge and beautiful... See more

Rated 5 out of 5 stars

Great company to deal with, competativly priced, all the staff are really helpfull, who needs B&Q when we have such a great local builders merchant right on our door step. I always recommend Landscape... See more

Rated 5 out of 5 stars

Fastest delivery of any product I have ordered online, ordered a bulk bag of gravel 10.30pm It was delivered at 9.30am the next day.( I didn't choose next day delivery, just standard delivery) The... See more


Company details

  1. Landscaping Supply Store

Written by the company

We are a specialist paving and landscaping centre based in Widnes, Cheshire and are proud to have one of the largest paving display areas in the north of England, which we regularly update with new styles and colours. You can also shop online with us at www.landscapeworld.co.uk, with both local and national delivery available. We also offer a click & collect service, and aim to have your order processed and ready within 2 hours. Whether you’re looking for a modern, contemporary patio or a hardwearing, durable driveway, we have the products and the specialist knowledge to help create the perfect paved space. As a family owned business, we have been caring for our customers for over 35 years, and are dedicated to providing the highest quality products for you and your landscaping projects. All of our natural stone is CE marked, which means it has been tested for its suitability of performance in areas of strength, hardness, porosity and durability. We carefully select products that are of consistently high quality; we avoid ‘end of line,’ old stock or lower grade Indian stone. All of our Indian stone is ethically sourced and processed to the strict standards of the Ethical Trading Initiative (ETI) ensuring no child labour is used, fair wages are paid and there is a safe workplace.


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(345)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The range of products online and in…

The range of products online and in their display is brilliant. Excellent service and advice, prices really good too

26 April 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're thrilled to hear you enjoyed our product range, service, and advice — and that our prices stood out to you. We really appreciate your support and look forward to helping you again.

Thanks,
James

Rated 5 out of 5 stars

Great Service

25 April 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback! We're glad you had a great experience with our service and look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

Great service

Great service , nice friendly driver . Nothing a problem with office staff.
Highly recommend the service

25 April 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your kind words! We're delighted to hear you had a great experience with our friendly driver and helpful office staff. Your recommendation means a lot to us!

Thanks,
James

Rated 5 out of 5 stars

Great price

Great price

25 April 2025
Landscape World logo

Reply from Landscape World

Thank you! We’re glad you’re happy with our pricing. Looking forward to helping you again.

Thanks,
James

Rated 5 out of 5 stars

Excellent topsoil, great value.

First time customer, delighted with the service and quality of product. I ordered 2 tonnes of topsoil for a lawn overseeding. The soil was of top quality and was delivered promptly and dropped exactly where I specified. Not a stone in it and lovely black loam. I ended up needing another half tonne and that was delivered within two days and again exactly where requested. Both Chris on the phone and the young lad who delivered it where extremely professional and I would not hesitate to recommend the company to anyone.

22 April 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your fantastic feedback! We're thrilled to hear you were delighted with the quality of the topsoil and our prompt, precise delivery service. I’ll be sure to pass your kind words on to Chris and the delivery team — they’ll really appreciate it. Your recommendation means a lot to us, and we look forward to assisting you with any future projects.

Thanks,
James

Rated 5 out of 5 stars

Brilliant company

Great price. Prompt delivery. Extremely friendly staff. Will use again as we redesign our garden. If I could give 10 stars I would. Thankyou guys👍👍

19 April 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your fantastic feedback! We're thrilled to hear you appreciated our prices, prompt delivery, and friendly staff. We’re excited to be part of your garden redesign and can’t wait to help again. If there were 10 stars, we’d happily take them!

Thanks,
James

Rated 5 out of 5 stars

Great, polite service with good value products.

Bought blocks, sand & cement. Great value, great delivery service from a very polite and helpful driver. The initial sales team's response and politeness was great.
Service as it should be!

18 April 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're glad you found great value in our products and appreciated the polite and helpful service from both our sales team and delivery driver. We strive to provide service as it should be, and your feedback means a lot to us.

Thanks,
James

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. Great products.

29 March 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind feedback! We're pleased to hear you found our service friendly and efficient, and that you’re happy with our products. We look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

Cannot fault the service of this…

Cannot fault the service of this company, from speaking to someone on the phone to delivery of goods it has been excellent

19 April 2025
Landscape World logo

Reply from Landscape World

Thank you for your wonderful feedback! We're delighted to hear you had an excellent experience from your first phone call through to delivery. We truly appreciate your support and look forward to assisting you again.

Thanks,
James

Rated 5 out of 5 stars

Very good delivery and phone

Very good delivery and phone

28 March 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback! We're glad you were happy with both our delivery and phone service. We appreciate your support.

Thanks,
James

Rated 5 out of 5 stars
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We're pleased to hear you had a great experience with us. We look forward to helping you again soon.

Thanks,
James

Rated 5 out of 5 stars

Great website

Great website, team on site are even better! Quality materials. Quick, friendly delivery. Competitive price. What more could I ask for!

29 March 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our website, on-site team, quality materials, and quick, friendly delivery. We strive to offer competitive prices and excellent service, so it’s great to know we hit the mark. We look forward to assisting you again soon!

Thanks,
James

Rated 4 out of 5 stars

All good and all my dealings with them…

All good and all my dealings with them have been good to date.

28 March 2025
Landscape World logo

Reply from Landscape World

Thank you for your continued support! We're glad to hear all your dealings with us have been positive so far. We look forward to helping you again in the future.

Thanks,
James

Rated 5 out of 5 stars

Great service

Great service, good prices and fast delivery👌

27 March 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind words! We’re glad you’re happy with our service, prices, and fast delivery. Looking forward to assisting you again!

Thanks,
James

Rated 4 out of 5 stars

Great delivery. Good price

Great delivery. Good price for the sleepers and MOT1. A few sleepers warped and some significant deep cracks beyond surface level but not too problematic for my needs.

19 March 2025
Landscape World logo

Reply from Landscape World

Thank you for your feedback. We’re glad you were happy with the delivery and pricing.

Rated 5 out of 5 stars

Great company

Great company. Family run business.
Excellent communication.I have used many times and highly recommend Landscape World.
A business run like the good old days. Customer service at the top of the list.
Thankyou.

26 March 2025
Landscape World logo

Reply from Landscape World

Thank you so much for your wonderful feedback and continued support! We’re proud to be a family-run business and to carry on that old-fashioned commitment to excellent customer service. Your recommendation means the world to us, and we look forward to assisting you many more times in the future.

Thanks,
James

Rated 5 out of 5 stars

Great experience

Easy ordering, choice of payment options. Delivery was fast and delivered with care. Contact from supplier was also spot on

26 March 2025
Landscape World logo

Reply from Landscape World

Thank you for your kind feedback! We're glad you found the ordering process easy, appreciated the payment options, and were happy with our fast and careful delivery. We also appreciate your recognition of our communication. Looking forward to assisting you again!

Thanks,
James

Rated 2 out of 5 stars

I ordered 2 top soil and the whole…

I ordered 2 top soil and the whole process was simple and straight forward they even changed my delivery address after ordering thank you, however the delivery let the whole thing down, I received a phone call to say my delivery would be between 2pm and 6pm so I arranged to be around between those times, however delivery only arrived at 7.15pm I had given up waiting by then luckily there was someone around to accept it, sorry for the poor review but I hope it helps to streamline and improve the delivery side of things.

28 March 2025
Unprompted review
Landscape World logo

Reply from Landscape World

Thanks for ordering from us although it's disappointing that you have given us a low review, for the reasons that we would like to explain. You placed your order on Wednesday 26th in the afternoon and did give us an incorrect delivery address which we immediately rectified. We advised that your delivery would be made on Friday 28th and gave you guide times of 14:00 to 18:00 This is only two days after placing your order but we do aim, where possible and within reason, to complete orders before the weekend as this is often when people are needing their materials for. An unforeseen delay on the previous delivery that the driver making your delivery had experienced, and through no fault of his, resulted in him arriving at your property at 19:10 instead of 18:00
The driver should have finished his shift at 17:00 but wanted to ensure that all of his deliveries, including yours, were completed hence the delay which, considering the rather significant distance that he has travelled from our yard to your house on a Friday afternoon/early evening during motorway 'rush hour' traffic we thought was rather commendable. Unfortunately, you didn't see it that way and after being unnecessarily rude to our driver, you decided to post your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look