Landlord Certificates Ltd Reviews 

3,679
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 746 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineers for arriving on time, working efficiently, and maintaining a polite and professional attitude during visits. People often highlight the seamless booking process, helpful staff members, and quick response times when arranging necessary property certificates. However, some customers also noted frustrating experiences regarding last-minute booking cancellations, disorganized scheduling, and delayed appointments. A few reviewers mentioned administrative mix-ups, missing compliance documentation, or difficulties getting clear answers from the support team when resolving issues. These individuals felt let down by the lack of follow-up and inflexible communication when trying to sort out problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that engineers are punctual,... See more

Staff

Clients share positive opinions on staff, noting that engineers are consistently punctual, professional, and... See more

Booking process

Users describe ambiguous interactions with booking_process, highlighting a split in experiences. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting polite, responsive, and punctual... See more

Response time

Customers had positive experiences with response_time, highlighting that the admin staff is very responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

Darren Bryan is always there on time. Sends message once he has arrived, started to work and when finished. He has been providing wonderful service year after year.

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more

Rated 5 out of 5 stars

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-fr... See more


Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,679)

728 reviews in the last 12 months

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Rated 5 out of 5 stars

I just want to thank Darren from…

I just want to thank Darren from Landlord Certificates for doing a first class job with the gas safety inspection and boiler service. The entire process from start to finish was smooth was stress-free.
He was punctual, professional and above all, provided me with the peace of mind that my property was fully compliant.
I would be delighted to recommend him to other customer. Five stars.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I recently used Landlords Certificate Ltd for a Landlord Gas Safety Certificate and had a great experience. Although there was initially a miscommunication regarding the appointment time slot, it was picked up quickly, and a new time frame was arranged for later the same day.
The communication and customer service from Jada and Andrew were excellent throughout. They kept me informed, resolved the issue promptly, and made the whole process straightforward.
A special thank you to Jada for taking the time to follow up after the appointment to make sure everything had gone smoothly. That extra level of customer care was really appreciated. I would happily recommend Landlords Certificate Ltd for their professional and responsive service.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for a stress free…

Thank you for a stress free appointment. The engineer turned up on time and carried out successfully the checks. Professional and polite. Recommended this company

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service both from admin staff and from the engineer

Booking and changing an appointment as was needed was very easy to do and the admin staff is very responsive.

The engineer who did my boiler check and Gas Safety Certificate, Gokulan K, is very friendly, accommodating and professional, and a big reason why I decided to book my annual check again with Landlord Certificates

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Darren Coyle

Darren Coyle, the Gas inspector has visited our home for annual gas certification over last few years and we have found him to be very professional and considerate.
He has always kept his timely appointments and we have always received our gas certificates on time.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Darren Coyle Recommendation

My property has been serviced by Darren Coyle for a couple of years. He is always professional , on time and does a thorough job. Would highly recommend him.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service and certification

Sufian was courteous, genuine, honest and focused on getting the job done. No fuss and and hassle. The job was reasonably priced. The company seem to offer the client a genuine value for money service which is rare to find these days.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great, efficient service

Great, easy to use booking and have used this company for a number of years for my rental properties for gas inspections and servicing. Sufian has carried out the inspection of my property for the past 2 years, easy to deal with, good communication and efficient service. Would highly recommend

26 June 2026
Unprompted review
Rated 4 out of 5 stars

Initial hiccup over the appointment no…

Initial hiccup over the appointment no one turned up, but the office were helpful amd rearranged another visit asap. The electrician was professional and did a good job. Good value for money. Things do go wrong but I believe its always worth giving them a chance to rectify the mistake. I have used them in the past and they have been reliable.

1 June 2026
Unprompted review

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