Very good customer follow up- prompted me as to when cert. due ( obviously) but easily accessible to talk to. Gave 4stars, b'cos could have asked a few questions (notes for fire alarm etc) as I was o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a great experience and their communication was very good. They offered me a further service but although didn’t take them Up on that one they were still helpful And communicative. Certificates r... See more
Company replied
Really good company! Needed emergency light and fire certificate for my property , they booked and advised me via whatsapp got an appointment quickly, gave me the option to pay before or after the app... See more
Company replied
Hi Mehak, Thank you for all your help with the fire risk assessment. The whole process was smooth, professional, and very well explained from start to finish. I was very happy with the service... See more
Company replied
Company details
- Electrical Engineer
- Asbestos Testing Service
- Construction Company
- Fire Protection Consultant
- Fire Protection Service
- Gas Engineer
Written by the company
Landlord Certificate London Limited is a London-based property compliance and certification company providing professional inspection, testing, and remedial services across London and the M25. We specialise in landlord, residential, commercial, and estate agent compliance services with a focus on safety, professionalism, and fast turnaround times. Our services include: • Gas Safety Certificates (CP12) • Electrical Installation Condition Reports (EICR) • Energy Performance Certificates (EPC) • Fire Risk Assessments (FRA) • Emergency Lighting Certification (ELC) • Fire Door Inspections • PAT Testing • Asbestos Surveys & Reports • Boiler Services • Compliance Remedial Works We work with landlords, estate agents, property management companies, businesses, and homeowners throughout Greater London. Why choose us: • London & M25 Coverage • Competitive Pricing • Professional Engineers & Assessors • Fast Report Turnaround • Residential & Commercial Services • Reliable Customer Support Accreditations & Memberships: • NAPIT • ECMK • Elmhurst Energy • MCIOB Affiliated • Fully Insured Company
Contact info
Office 2, 321-323 High Road,, RM6 6AX, Romford, United Kingdom
- 02045188198
- info@landlordcertificatelondon.co.uk
- landlordcertificatelondon.co.uk
4.3
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 4% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Job done quickly and efficiently.
16 July 2026
Unprompted review
Efficient and polite
15 July 2026
Unprompted review
Highly recommend and competitively priced.
Highly recommend. Very simple, easy and convenience to request a EICR for my property. Very accommodating, great communication and competitively priced. Most of the communication was via WhatsApp which I absolutely love. Will be returning to acquire further services.
14 July 2026
Unprompted review
Fast service and reliable charming…
Fast service and reliable charming professionals.
15 July 2026
Unprompted review
They came at the right time as said and…
They came at the right time as said and did the inspection accurately. Would highly recommend them
14 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you Rana for your wonderful review!
We're delighted to hear that our engineer arrived on time as scheduled and carried out your EICR inspection thoroughly and professionally. Providing punctual, reliable, and high-quality service is something we take great pride in.
Thank you for your recommendation. We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Quick and easy to deal with
13 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Mike, for your kind review!
We're delighted to hear that you found our EICR service quick and easy to deal with. We always aim to make the process as straightforward, efficient, and hassle-free as possible for our customers.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Easy booking
Easy booking, Low price and quality of work. I got them through recommendation and I will recommend them to others to use their services.
14 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you berhe for your fantastic review!
We're delighted to hear that you found our EICR remedial service easy to book, competitively priced, and of high quality. It's especially rewarding to know that you came to us through a recommendation and are happy to recommend our services to others.
Your support means a great deal to our team, and we look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Very good customer follow up- prompted…
Very good customer follow up- prompted me as to when cert. due ( obviously) but easily accessible to talk to.
Gave 4stars, b'cos could have asked a few questions (notes for fire alarm etc) as I was on- site, and could have answered them , as opposed to putting in report.
2 June 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Viv, for taking the time to leave us your feedback and for choosing us for your fire alarm and fire extinguisher servicing.
We're pleased to hear that you found our follow-up reminders helpful and that our team was easy to reach. We also appreciate your constructive feedback regarding the fire alarm notes. You're absolutely right—we could have asked a few additional questions while you were on-site, and we'll use your comments to improve our communication during future visits to ensure our reports are as accurate and efficient as possible.
Your feedback is invaluable in helping us improve our service, and we look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Good
Good. Efficient. Very keen to get something booked in - but I guess that’s just good sales. Handy to have a reminder that my last check would go out of date. Overall useful service.
10 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Jonathan, for your review and for sharing your experience.
We're delighted to hear you found our service efficient and useful. We understand that our booking reminders can seem proactive, but they're primarily there to help ensure your Gas Safety Certificate remains valid and to keep your property compliant without any last-minute stress.
We appreciate your feedback and look forward to assisting you again with your next Gas Safety Certificate.
Best Regards,
Landlord Certificate London Team
Great and reliable service
Great and reliable service! Highly recommended!
6 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you Vaida for your kind review!
We're delighted to hear that you found our Gas Safety Certificate service reliable and that you would recommend us. Your support means a great deal to our team, and we look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Very responsive
Very responsive, good value and certification came through within 24 hours. Very efficient.
7 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Rob for your fantastic review!
We're delighted to hear that you found our EICR service responsive, good value, and efficient. It's great to know that your certification was delivered within 24 hours and that you were happy with the overall experience.
We truly appreciate your feedback and look forward to assisting you again with your electrical safety certification needs.
Best Regards,
Landlord Certificate London Team
Appointment was set up within 7 days…
Appointment was set up within 7 days and I seasoned professional came out to do the electrical work
2 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Ozi for your review!
We're pleased to hear that we were able to arrange your EICR remedial work within 7 days and that you were happy with the professionalism of our electrician. We always aim to provide prompt scheduling and high-quality workmanship to ensure any electrical issues are resolved safely and efficiently.
We appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Great experience
Great experience, booking availablity was great, amazing customer service, prompt delivery of GS certificate.
8 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Daniel, for your wonderful review!
We're delighted to hear that you had a great experience with our Gas Safety Certificate service. It's fantastic to know that our flexible booking availability, customer service, and prompt delivery of your Gas Safety Certificate met your expectations.
We truly appreciate your kind words and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Reply from Landlord Certificate London Limited
Thank you Luisa for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you were happy with our engineer’s professionalism and the quality of the work carried out. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Got landlord EICR certificate done…
Got landlord EICR certificate done today, Seamless and prompt service Recommend this company for anyone in future.
8 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Sumitra, for choosing Landlord Certificate London for your EICR service. We’re delighted to hear that you found the process seamless and our service prompt. Your recommendation means a great deal to us, and we truly appreciate your feedback.
We look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Easy to contact
Easy to contact, quick response, and excellent service. Everything was handled efficiently. Highly recommended.
7 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you for your fantastic review!
We're delighted to hear that you found our team easy to contact, responsive, and efficient throughout the process. Providing excellent service and making everything as smooth as possible for our customers is always our goal.
Thank you for your recommendation—we truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Most budget friendly and fuss free to…
Most budget friendly and fuss free to make inspection appointment. Highly recommended.
6 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Rony, for your fantastic review!
We're delighted to hear that you found our EICR service budget-friendly and that booking your inspection was quick and hassle-free. We work hard to provide great value while making the process as simple and convenient as possible for our customers.
Thank you for your recommendation. We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Mehak was very helpful amending the…
Mehak was very helpful amending the final FRA for my HMO application.
7 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you, Harish for your kind review!
We're delighted to hear that Mehak was able to assist you with amending your Fire Risk Assessment (FRA) for your HMO application. We'll be sure to pass on your kind words to her—she'll be pleased to know her support made a difference.
We appreciate your feedback and look forward to assisting you again in the future.
Best Regards,
Landlord Certificate London Team
Very efficient customer service
Very efficient customer service. However, the working engineer, hasn't completed the job on time. I hope he will beck to complete the job for the 5* rating. Regards
2 July 2026
Unprompted review
Reply from Landlord Certificate London Limited
Thank you Ben for your feedback.
We're pleased to hear that you were happy with our customer service, and we appreciate you bringing your experience with the engineer to our attention. We apologise that the work wasn't completed during the initial visit. Our team will ensure the remaining work is completed as soon as possible so we can provide the high standard of service we aim for.
Thank you for your patience and understanding. We look forward to resolving this for you and hopefully earning that 5-star rating.
Best Regards,
Landlord Certificate London Team
I instructed this company because I…
I instructed this company because I urgently needed a landlord’s Gas Safety Record (CP12) after being let down by another provider.
The engineer attended on Friday, carried out the inspection and advised me that the property had passed and that the CP12 certificate would be emailed to me.
Unfortunately, I received no paperwork before the engineer left and, by the end of the weekend, I had still not received the certificate. As my tenants were due to move into the property, this has caused me unnecessary worry and uncertainty.
Hoping this is simply an administrative delay, but clearer communication and prompt issuing of the certificate would have made the experience much less stressful.
I will update this review once the matter has been resolved.
Update:
I eventually received the CP12 certificate, but it arrived more than 48 hours after I was initially told it would be sent. I was originally advised they would try to get it to me the same day, and only later discovered they do not operate over weekends. Unfortunately, this wasn’t explained to me at the time, which caused unnecessary stress given the urgency of my situation and tenants due to move into the property. I even tried contacting the engineer directly on the Saturday to see if he could help, but received no response.
Having now reviewed the certificate, I have noticed that an “X” has been entered against the protective equipotential bonding check, but there are no accompanying notes explaining what this means or whether any remedial work is required. I may well end up having to repeat the test to remain compliant, I accept some responsibility for having accepted a relatively cheap job, ultimately you get what you pay for!
3 July 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.