Landlord Certificates Ltd Reviews 

3,685
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 742 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional engineers for arriving precisely on time, working very efficiently, and maintaining a friendly, polite attitude during property safety inspections. People consistently mention the smooth booking process and strongly appreciate receiving their official certificates online very promptly on the exact same day. However, some customers also noted occasional frustrations regarding last-minute booking cancellations and multiple rescheduled appointments that completely disrupted their daily plans. A few reviewers experienced noticeable communication gaps with the office staff, alongside unexpected administrative delays in receiving necessary regulatory certificates after completed inspections.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers are consistently punctual,... See more

Staff

People report positive experiences with staff, highlighting that engineers are consistently punctual,... See more

Booking process

Clients share ambiguous opinions on booking_process, reflecting both smooth experiences and frustrating... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that booking is easy and communication is... See more

Response time

Customers had ambiguous experiences with response time. While some reviewers praised admin staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arshad arrived early (having let me know well in advance) was very polite and courteous (took his shoes off without being asked) and clearly explained everything he needed to do. Got job done quickly... See more

Rated 5 out of 5 stars

Good engineers for inspection work at my property arrived on time and did the safety tests commissioned for Landlord Gas Safety Certificate and EICR. Detailed reports were subsequently emailed. I rec... See more

Rated 5 out of 5 stars

Darren Bryan is always there on time. Sends message once he has arrived, started to work and when finished. He has been providing wonderful service year after year.

Rated 5 out of 5 stars

I have known Darren for a while now as he carries out gas safety certification and PAT testing at my properties. He always keeps me informed and goes above and beyond in his work. I always seek him ou... See more


Company details

  1. Property Maintenance
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Gas Company
  5. Gas Engineer

Written by the company

Landlord Certificates Ltd provides the Buy to Let Landlord access to qualified, competent Gas Safety and Electrical engineers to carry out inspections on their property. We issue a wide range of safety certificates for landlords to meet legal requirements prior to letting. We cover all of London and M25 areas. All our prices are FIXED and include VAT - no hidden costs.

Landlord Certificates

Written by the company

Boiler Service and Gas Certificate (1 or 2 appliances) only £75 inc VAT
Save over 60% Limited Bookings

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(3,685)

735 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Very easy to book. Darren called me before to let me know he was on the way. Friendly, professional and an asset to the company!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Landlord gas safety check

Sufian Ahmet carried out the landlord gas safety check at my property professionally and efficiently. He was punctual, thorough, and explained everything clearly. Great service, highly recommended.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Gas inspection for landlord

Conrad Marais from Landlord Certificates came to carry out a boiler service and gas safety inspection of my gas boiler and hob right on time as scheduled. I was concerned that I had left it a long time since the last inspection but Conrad was very efficient and also reassuring that the boiler was working well. I felt he was thorough with his checks and very tidy in clearing up after himself.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I always use landlord certificates for…

I always use landlord certificates for my London properties, their prices are competitive but they also reward return customers with extra discounts which I really appreciate. The engineer David Ogun was polite and professional, I was kept updated about his time of arrival (he was on time), the certificate was sent out quickly so thank you David and thank you landlord certificates.

9 May 2026
Unprompted review

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