lampisilumini.ro Reviews 

740
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers had a great experience with this company. Customers consistently appreciate the affordable prices and the excellent quality of the products, which generally match the accurate descriptions found on the website. Many buyers highlight that items arrive quickly and are carefully packaged, making the entire online shopping process very pleasant and straightforward. Some reviewers were not happy with order delivery issues, noting that packages occasionally arrived late, experienced unexpected delays, or completely failed to arrive at all. Consumers also reported facing significant challenges regarding the return processes, along with frustrating difficulties when trying to cancel pending orders, contact support, or obtain clear status updates.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with several consumers praising the exquisite... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with sturdy items, good bulb... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight fast... See more

Order

Consumers find order fulfillment to be disappointing, frequently reporting severe issues such as incorrect... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The quality of bulbs is good, but things could be better with the customer support service. I mean that I tried to cancel my order withon a few minutes after I checked out, but unfortunately you wer... See more

Company replied

Rated 5 out of 5 stars

Great floor lamp, easy to assemble and at a very accessible price! I'm really happy and satisfied with this floor lamp, looks wonderful in my living room!

Rated 5 out of 5 stars

Very happy with the purchase made, the item is exactly like in description, careful package, fast shipment. Trusted site.

Rated 5 out of 5 stars

I appreciated the speedy delivery and support services provided by Mihail. The lamp was too big for my home, but I could easily return it


Company details

  1. Lighting Store

Written by the company

Lampisilumini este destinația pentru iluminat atmosferic și accesibil, care se potrivește perfect nevoilor și gusturilor tale. Din momentul înființării noastre în 2007, am devenit lideri de piață în Olanda, Belgia și Germania și suntem activi în 36 de țări din întreaga lume. Gama noastră largă include peste 4000 de produse, garantând că vei găsi soluția perfectă de iluminat pentru fiecare spațiu. La lampisilumini, satisfacția clientului este prioritatea noastră. Personalul nostru experimentat oferă consultanță profesională, atât online, cât și în magazinele noastre din Olanda, Belgia, Spania și Polonia. Înțelegem importanța confortului în plata, motiv pentru care oferim diverse metode de plată flexibile. Fie că ești în căutarea unei iluminări subtile pentru acasă sau a unei iluminări funcționale pentru birou, lampisilumini este pregătit să îți satisfacă toate nevoile de iluminat. Descoperă gama noastră chiar astăzi și lasă-ne să te ajutăm să creezi atmosfera perfectă.


Contact info

3.8

Great

TrustScore 4 out of 5

740 reviews

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3.8

All reviews

(740)

262 reviews in the last 12 months

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Rated 3 out of 5 stars

The quality of bulbs is good, but...

The quality of bulbs is good, but things could be better with the customer support service. I mean that I tried to cancel my order withon a few minutes after I checked out, but unfortunately you were not able to take into consideration my intent. Not even I have written an email, in which I mentioned that I still wanted the items, but within a new order, launched within several minutes. The automatic answer came rapidly but with no meaning to me. So was the human answer the next day, that the order could not be cancelled, which is a massive break of the customer rights law. Finally I had to deny the parcel upon its arrival, which was a waste of resources on your account. Do you think it was ok? I kindly suggest you to offer the lawful space to any customer, as they must make a mistake and try to fix it.
Thank you, the second parcel was received, and the bulbs were ok.

1 June 2026
lampisilumini.ro logo

Reply from lampisilumini.ro

We appreciate you sharing your experience and providing us with valuable feedback. We sincerely regret that our cancellation process caused you frustration, especially when you tried to rectify your order so quickly. We understand your concern regarding the inability to cancel an order shortly after placement and the subsequent need to refuse the parcel. We are actively reviewing our order management and customer support procedures to ensure they are more flexible and responsive to our customers' needs, particularly in situations like yours. We are glad to hear that the bulbs in your second order met your expectations.

Rated 1 out of 5 stars

I asked for invoice (ASER CONSULTING…

I asked for invoice (ASER CONSULTING MANAGEMENT RO22524385) through message, post on Facebook and e-mail. No answer. I sent all these data when I launched the order. In this moment I didn't have the order number, but the day of transaction and all the papers on the Collette.

9 June 2026
lampisilumini.ro logo

Reply from lampisilumini.ro

Ați primit un răspuns la mesajul dvs. în termen de 24 de ore. Răspundem fiecărui client individual; nu putem răspunde tuturor solicitărilor simultan.

Rated 1 out of 5 stars

problematic purchase

The website does not indicate that the products are shipped from Poland. The website promises delivery within 3–4 days, which the Romanian customer believes, since the site is exclusively in Romanian and gives the impression that the purchase is being made from Romania. Compared to the promised delivery time, the package arrived a week later, which is understandable given that it is shipped from Poland, but the customer is unaware of this. The presentation of the two lamps on the website is misleading: the presentation includes images and videos of both lamps that appear not to have been taken of these specific lamps, and based on those, the buyer’s expectations are different. The only reason I’m not sending them back is that I don’t want to wait weeks, which is what returning them and ordering a new lamp would entail. I’d rather buy another one somewhere more accessible.
The only positive thing was that there was a (Romanian!) phone number where I could speak to someone, but even they couldn’t provide accurate information about the delivery time.

16 May 2026
lampisilumini.ro logo

Reply from lampisilumini.ro

We appreciate you sharing your experience and feedback. We sincerely regret any confusion regarding our shipping origin and the delivery timeframe. We are actively reviewing our website to ensure greater transparency about product sourcing and to improve the accuracy of our estimated delivery dates. We also acknowledge your concerns about the product presentation and are working to ensure our imagery is truly representative. Your comments are invaluable as we strive to enhance our customer experience.

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