Laminaat-plaza.nl Reviews 820

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We had a very nice experience with Laminat Plaza. Bert - has really helped us in explaining all types of flooring and also heled us in multiple questions that we had. With his help and expertise f... See more

Rated 5 out of 5 stars

Enes was professional and very helpful! Communication was great. We had them install wooden floors and the installation crew did a wonderful job. When moving furniture in, I accidentally damaged the f... See more

Company replied

Rated 5 out of 5 stars

Absolutely top level. I was very anxious about flooring, I had no idea about measurements, what I needed, the amounts etc. Luckily, LaminaatPlaza has an extremely professional employee by the na... See more

Rated 4 out of 5 stars

Sales and delivery is awesome. Delivery done as promised on the date. Installation guys' also came on time. Installation is Good but as I have 2 objects in my rooms which suppose to move and instal... See more

Company replied

Company details

  1. Wood and Laminate Flooring Supplier
  2. Flooring Contractor
  3. Flooring Store
  4. PVC Industry

Written by the company

U vindt bij Laminaat-plaza goedkoop laminaat van Europese topmerken. We bezorgen door heel Nederland binnen 24 uur. Daarnaast bieden we een legservice aan, zodat u verzekerd bent van een professioneel en prachtig aangelegde vloer die volledig tot zijn recht komt. Bezoek onze ruime showroom in Almere om ons grote assortiment met laminaat en PVC vloeren te bekijken.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

820 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The floors were installed extremely…

The floors were installed extremely well, super clean and precise. They were reliable and professional throughout the whole process. I’m very happy with the result and the overall finish looks amazing.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Great floors and very helpful staff. Highly recommend

Very satisfied with the floors. Good quality floors and at a great price. We want to specially thank the delivery person who was kind enough to deliver the floors in the parking rather than outside our building. It was much easier for us to move them from there. Also a big shoutout to Birol who laid our floors. Great quality work and super fast too. He was very kind and helpful. Our floors look beautiful and clean!

26 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a very nice experience with…

We had a very nice experience with Laminat Plaza.
Bert - has really helped us in explaining all types of flooring and also heled us in multiple questions that we had.
With his help and expertise finally we were able to - finalise our flooring the way we imagined . Thank you so much.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

It was a great experience, hassle-free and everything flowed smoothly.
I received all the information I needed at the showroom, and got all the answeres to my questions before choosing the floor. The delivery of the materials was on time. And last but not least, the installation did above and beyond, and they delivered an amazing result.

9 October 2025
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Reply from Laminaat-plaza.nl

So great to hear that everything went so well!
We do our best to make the entire process – from the first showroom visit to the installation – as smooth as possible. Thank you for your trust and your kind words. Enjoy your new floor! Best Regards, team Laminaat-Plaza

Rated 5 out of 5 stars

Abdullah

Abdullah, the person who installed the flooring was an absolute pleasure to work with, he did the most neat job and went out of his way to do the work efficiently. Highly recommended using his services.

29 June 2025
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Reply from Laminaat-plaza.nl

Dear Naibela,

thank you for your kind words! We're thrilled to hear that you had such a positive experience with Abdullah. We truly appreciate your recommendation and look forward to helping you again in the future!

Yours sincerely,

Team Laminaat-Plaza

Rated 5 out of 5 stars

I highly recommend them!

I had a really great experience with this company for my new build apartment. They offered very good prices for both purchasing and installing laminate flooring. The staff were friendly, professional, and the applicators were clearly experienced. Everything was done on time and with care. I highly recommend them!

10 June 2025
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Reply from Laminaat-plaza.nl

Dear Ramin,

Thank you for your wonderful feedback! We are delighted to hear that youhad a great experience and are happy with both the service and the result. Enjoy your new apartment!

Yours sincerely,

Team Laminaat-Plaza

Rated 2 out of 5 stars

Installation quality very poor

Good prices and a wide selection, with helpful advice in-store—but the installation quality is very poor.

I bought PVC and laminate flooring from them. The in-store staff assured me of top-notch quality, but the installation was a nightmare. The installers were unreliable, often arriving at different times than scheduled. They left their tools in my house, only for their colleagues to randomly call and ask to pick them up. When I complained about unfinished work, the installers would return without the necessary tools and needed constant supervision to complete even basic tasks.

Their unprofessional behavior made me want them out of my house, as they acted like they were doing the job for free. Communication was also a major issue since they didn’t speak English or Dutch, making it difficult to explain problems. The job remains incomplete, but I no longer want them in my home.

Now, I’m concerned about the warranty—especially since the laminate already makes noise when walked on. The project cost €10,000–11,000, and I regret not spending 5–10% more on a better company.

2 stars because of their good prices—if you plan to install it yourself, your experience might be different. Otherwise, it would be 0 stars.

1 December 2024
Unprompted review
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Reply from Laminaat-plaza.nl

Dear Mr Satya,

As far as I can read back in your file, the installation guy has been back for the profiles you were short of. Also, I do not see any details from you in the completion report. If this is not to your satisfaction, please contact the shop. Ultimately, we are responsible for ensuring that the journey from purchase to installation service goes smoothly. You have the guarantee from Laminaat-Plaza. If we can help you with anything, we will do so. Every customer gets the same attention and service. Whether you placed an order for 500 euros or 10000 euros should make no difference.

Kind regards,
Team Laminaat-Plaza

Rated 5 out of 5 stars

Top company

Simply a great company to make business with, no regrets

14 January 2025
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Reply from Laminaat-plaza.nl

Dear Mohamed,

Thank you for your positive review! We appreciate it a lot. Enjoy your new flooring!

Yours sincerely,

Team Laminaat-Plaza

Rated 5 out of 5 stars

Very satisfied with the service from…

Very satisfied with the service from asking a quotation until the instalation.
Good quality/price. Truly recommended

5 December 2024
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Reply from Laminaat-plaza.nl

Dear Fernando Avila,

Thank you so much for your positive review and recommendation! We appreciate it.

Yours sincerely,

Team Laminaat-Plaza

Rated 5 out of 5 stars

In response to my last review for…

In response to my last review for laminaat plaza, I got the call from "Recep" and he was able to solve my issue in very quick time.
I am happy to see that how quickly they respond to customer issues and ensure that the customers are happy and the problem is resolved in quickly.

Thanks for all the help and support.

4 December 2024
Unprompted review
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Reply from Laminaat-plaza.nl

Dear Shivesh,

Thank you for your positive review! We are happy to hear that we were able to satisfy you with our service.

Yours sincerely,

Team Laminaat-Plaza

Rated 5 out of 5 stars

Top level service - Enes, the customer service king!

Absolutely top level. I was very anxious about flooring, I had no idea about measurements, what I needed, the amounts etc. Luckily, LaminaatPlaza has an extremely professional employee by the name of Enes.

He completely took care of the entire process. He gave me multiple suggestions, advice, sent me photos and videos and helped me do the whole thing in English. He always responded super fast, very positively and I seriously don’t think I’d get this service anywhere else.

Enes was the reason we decided to use them, and based on all the reviews below, it’s clear he’s done this for a lot of other people.

Highly reccomend to everyone! Try get a hold of Enes and I promise he’ll take care of you.

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Worst installation service ever. Don't go for it

The guy which came for the laminate asked me 300 euros for nothing.
They said I have to carry the laminate to 1st floor and they have to move the cupboards and clean the paints in the floor, which is not good.
I asked them that they can unpack the carton and take it to the 1st floor which they did it but just they had to ask extra money they harassed me, and they were also rude.
whatever was asked me before to do, I did it , the old floor was removed and there was only 1 cupboard in each room which they could have easily move and work on other side and then just slide it to done part.
This is not a good service and experience. I highly not recommend Laminate plaza, they dont have good service at all.

13 August 2024
Rated 5 out of 5 stars

Enes was professional and very helpful

Enes was professional and very helpful! Communication was great. We had them install wooden floors and the installation crew did a wonderful job. When moving furniture in, I accidentally damaged the floor and Enes gave us a free bottle of oil to re-prime the spot I had damaged. It looks perfectly new again! Floors look amazing!

10 August 2024
Unprompted review
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Reply from Laminaat-plaza.nl

Good morning Dan,

How nice to hear that everything went according to plan and that you are satisfied with your new floor. We thank you very much for leaving your positive review!

Yours sincerely,

Team Laminaat-Plaza

Rated 4 out of 5 stars

Good experience

Good experience, it would have been better if silicone is filled in edges and also I was informed in advance if stairs need to be painted first.

19 July 2024
Rated 5 out of 5 stars

Excellent quality! The experience was great

The experience was great, the service was excellent friendly service and good response. Enes was great from the start with helpful videos of the colors as I could not get to the store. The installers did an excellent job and went out of their way to ensure everything looked perfect and beautiful. Pictures attached

31 May 2024
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Reply from Laminaat-plaza.nl

Good morning Alisha Ghia,

We would like to thank you very much for leaving your positive review! We really appreciate you sharing your positive experience with us!

Kind Regards,

Team Laminaat-Plaza

Rated 5 out of 5 stars

I am really satisfied with their…

I am really satisfied with their customer services and quick response. they always keep first in their business dealing. the store and product are really and value for money. My experiences are really good with them

16 May 2024
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Reply from Laminaat-plaza.nl

Good afternoon Kanchan,

We thank you very much for leaving your positive review!

Yours sincerely,

Team Laminaat-Plaza

Rated 4 out of 5 stars

We got the Laminaat flooring on time as…

We got the Laminaat flooring on time as mentioned and also it was fixed timely.

5 May 2024
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Reply from Laminaat-plaza.nl

Good afternoon Esh,

We thank you very much for leaving your positive review!

Yours sincerely,

Team Laminaat-Plaza

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