I love the quality of the leather that Lakeland use…super soft and ultra comfortable. The fit of the jacket is great too although the sleeves of my latest purchase are a bit on the long side so will... See more
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Founded in 1955, Lakeland Leather is the UK’s largest independent leather retailer. Based in the heart of the beautiful Lake District, we are passionate about crafting the best quality products that stand the test of time. We currently have 15 retail stores across the UK, as well as an online shop offering an extensive range of womenswear, menswear, footwear and accessories. Also featuring renowned brands like Robell, Crew Clothing and Lotus Shoes, you’re sure to find the perfect addition to your wardrobe. From classic aviators to iconic bikers and racers, we offer a full variety of premium leather and sheepskin outerwear styles. If you’re in search of a leather jacket, bag, belt or anything in between, you can rest assured that our products are quality guaranteed, backed by decades of experience. We are committed to providing an unparalleled customer experience, whether that’s through our knowledgeable and friendly in-store crew or our dedicated online customer service team. With speedy UK delivery, free click and collect, as well as straightforward returns, it has never been easier to join the Lakeland Leather community.
Contact info
Rothay Road, LA22 0EJ, Ambleside, United Kingdom
- 01539439020
- online@lakelandleather.co.uk
- lakelandleather.co.uk
No recent history of asking for reviews
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Replied to 27% of negative reviews
Typically replies within 1 week
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Absolutely gorgeous soft leather gloves…
Absolutely gorgeous soft leather gloves so happy.
Just took delivery of one of the…
Just took delivery of one of the Aviator sheepskin jackets the Tigermoth the quality is absolutely amazing unreal it’s nappa soft leather and 100% sheepskin lined including the sleeves. I looked at lots of these types online but definitely decided to invest in this one because I’ve bought from this company before
Their customer service is absolutely spot on I’ve previously spoken to Georgina and Kate and nothing is to much trouble to them and they are a credit to the company this jacket will last a lifetime and keep me extremely warm in the cold winter months
Good product delivered promptly.
Navy 'Fairfield' padded jacket
I'm absolutely delighted with my lovely jacket. As always with Lakeland, the is quality is excellent. It fits beautifully and I couldn't be more pleased. It was delivered nicely packaged and on time.
Great quality
Very pleased the quality and fit of the jacket. Delivery was quick and communication was on point.
Very Satisfied Customer
Absolutely delighted with my Fairhill Terracotta Leather Jacket. It is beautifully soft and an absolute bargain as I bought it in the sale.
Poor Experience - security Tag still fitted and can't get feet in even though they are meant to be up to a size bigger
Arrived with security Tag still fitted (Lakeland leather didn't believe me so I had to send photo to prove it).
Despite my wife being unable to get her foot into the slipper (and they were meant to be up to 1 x size up than her normal 4/4.5) because the 'mouth' was not large enough, they still claimed that the slippers were to size and that she should 'bed them in.
They offered no alternative resolution, simply suggested a refund. I received a voucher for 10% of my next order (but you get that anyway on the site).
Were meant to be a christmas present, but its all been a bad experience - its now 12 January - so probably better to buy from a quality supplier who won't mess you about.

Reply from Lakeland Leather
Great purse
Great purse, holds loads and the leather is really good quality and nice and soft.
Outstanding
Easy to order online.
Speed of delivery and exceptional quality of the bag.
The price is incredibly reasonable for such a good quality bag.
Brilliant buy
Brilliant buy , great price and quality, would definitely recommend!
From ordering to delivery great…
From ordering to delivery great communication I purchased a leather backpack in the sale. It's a lovely bag really good quality I am very happy with purchase
Great retail company
Great retail company, first experience and purchase, very impressed with service, delivery and beautiful leather jacket that is simply stunning and wonderfully made, the sale price was excellent and I couldn’t be happier, will be definitely buying from Lakeland Leather again, highly recommend!
Very poor service
I have NOT received not my order.placed on the 31st of Dec 2025 I have had no. Notifications or updates. Not good service from a reputable company selling high end goods have had better service at primark !!

Reply from Lakeland Leather
Perfect for smaller bags.
Ordered easily from the website. The small wallet is perfect for my smaller bags but has lots of compartments for paper money coins cards, etc. It is lovely and soft, a beautiful colour and excellent quality and value.
Excellent quality
Excellent quality, fits perfectly. Follow Lakeland leather advice chart on fit when working out your size.
Beautiful soft leather jacket
Beautiful soft leather jacket! And on sale!! And an equally well made man bag. Also on sale! That's this year's Christmas present sorted 🤣.
Well packaged and arrived promptly. I am very happy with my purchase, thank you.
New Year/New Bag and New Purse
After searching the internet for a lovely bag and purse I came across your site. Wow so glad I did. Plenty of choice of styles and colours. From placing order I was constantly kept up todate.
My bag and purse have arrived, so well packed and I am delighted. beautiful quality and can’t wait to use them both. So glad I chose Lakeland.
Happy Customer 😀
Everything went smoothly and on time
Beautiful product and great service.
Very easy to order on line. Great email service keeping me up to date with progress of order. Came within a couple of days. Lovely product and fits perfectly. Very pleased.
Shoe sizing is inaccurate
The slippers that arrived were beautiful and of a high quality. I ordered a size up but the slippers that arrived were significantly too small. Disappointed I had to pay £2.50 to return a product that was essentially miss sold to me.
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