Their rapid delivery is impressive and the blanket is great. Be careful when deciding the size. The larger ones are suitable for chair covers and the smaller ones are good for cover in a cool room
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My wife has terminal liver cancer and we were looking for a good quality and warm blanket. This blanket has a great weight to warmth ratio and is light enough to wrap around her with little effort. W... See more
Company replied
The blanket I purchased was the most beautiful blanket I’ve ever had. The quality is excellent and the colours are gorgeous as shown, it’s not heavy but lovely and warm and cosy It transformed... See more
Company replied
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... See more
Company replied
Company details
Written by the company
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- info@laipaca.com
- laipaca.com
4.6
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
Excellent product
The quality of the blanket is excellent, and the colours beautiful. Very quick delivery.
11 June 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
Excellent product
I bought for a friend who is not so well. He thought it seriously luxuriant. Thank you as it was important to me that he liked the product.
4 June 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
Nice quality
Arrived very quickly, nice quality product. Looks just like it does online. Make a great bedspread.
23 May 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for your review!
Lovely product but very expensive
Fast delivery; lovely design BUT
Extremely expensive - I'm not sure the product is worth the price.
I have no idea whether the blanket is actually Alpaca wool. There's no label and importantly no care instructions.
I wouldn't buy again at the price I paid.
13 May 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Dear Paul,
Thank you for your honest feedback and for taking the time to leave a review. We’re truly sorry to hear that the experience didn’t meet your expectations.
Our alpaca blankets are handcrafted in small batches from natural alpaca wool, which is a premium, sustainable fibre known for its warmth, softness, and durability. The price reflects not only the high-quality materials but also the fair wages paid to artisans and the ethical sourcing behind each piece.
We also apologise for the missing label and care instructions. Here’s how to care for your alpaca blanket:
• Machine Washable: Use the gentle or wool cycle with mild detergent and cold or low-temperature water.
• Low Spin: Choose a low spin speed to avoid damaging the fibres.
• Drying: Never use high heat. Tumble dry on low or air dry to prevent felting.
• Avoid Bleach: Bleach can damage the natural fibres and alter the colour.
We appreciate your support and take your comments seriously as we continue to improve. If there’s anything we can do to assist further, feel free to reach out.
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
These are the most beautiful blankets…
These are the most beautiful blankets I’ve ever had they are very soft and warm and they add elegance and colour to my bedroom and lounge and the delivery was super quick and I will definitely be back for more and yes you pay a little bit more but your paying for quality
12 March 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for your review!
Everything I needed to know is on the…
Everything I needed to know is on the website. For the blanket I bought there was very little variation between colour shown on website and the actual product itself.
Goods arrived on time and well packaged. Blanket/throw is light but certainly makes a difference when used over a duvet.
10 March 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thanks for this review!
Lovely blanket…
Lovely blanket arrived very quickly and was just as described on the website. It is very light and warm baby alpaca in natural colours. I would recommend it.
11 February 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review! We would be delighted to see you among our customers again!
Aztec Paterned Baby Alpaca Blanket
Purchased three of these for use in my tipis. Beautifully soft, amazing warm. The pattern is perfect.
9 February 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Beautiful colours
Beautiful colours, well made. Clever border design. Sadly doesn’t have a label sewn in giving its fibre content. It’s a gift and the recipient would be thrilled to know it was alpaca. Also no cleaning instructions
6 February 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you so much for your kind words, Marcie! We’re thrilled to hear you loved the colours, craftsmanship, and border design of your alpaca blanket. We sincerely apologise for the missing label and care instructions.
Here’s how to care for your alpaca blanket to keep it soft and beautiful for years to come:
• Machine Washable: Use the gentle or wool cycle with mild detergent and cold/low-temperature water. Choose a low spin speed.
• Drying: Tumble dry at low temperatures or air dry. Avoid high heat as it may cause felting.
• Avoid Bleach: Never use bleach, as it can damage the fibres and affect the colour.
Thank you again for your support – we truly appreciate it!
Amazing blanket
Amazing blanket. Softness is incredible, colours are beautiful and it was delivered incredibly quickly. Big recommend.
26 January 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for your kind words! We truly appreciate your support.
Prompt and as ordered.
24 January 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you so much for your 5-star review! We’re thrilled you loved your experience with us. Hope to see you again soon!
Gorgeous blanket
A truly beautiful Aztec blanket. Lovely colours, wonderfully warm and soft. Highly recommended.
21 January 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
Very good quality
We bought 2 blankets and a poncho….. they are very warm, soft and silky touch and love the colours( metallic blue blankets).
The beige poncho, it’s very warm and light. When I go out with it, my shoulders are very warm and feeling like a nice hug😊
10 January 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
So easy to deal with and fast delivery
So easy to deal with and fast delivery. Also, many options of color to choose from
8 January 2025
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you so much!
top product
top product, lives up to its description. warm, cosy and comfortable blanket.
29 December 2024
Reply from Laipaca: Handcrafted Alpaca Finery
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.