Laflore Paris Reviews 

1,586
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exquisite craftsmanship, sustainable cork material, and exceptionally practical internal organization features built into each bag. Consumers note that the purses are both sophisticated and functional, easily accommodating daily essentials while consistently attracting positive compliments from friends. However, some people mentioned that they experienced unexpected shipping delays and slow responses from the support team. A small group of shoppers also expressed frustrations regarding missing items, return processing times, and discrepancies in stock availability. Others mentioned minor durability issues with specific components like zippers or straps after regular use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the sophisticated style, durable... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the bags are well-crafted,... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, kind, and responsive... See more

User experience

Reviewers mention positive feedback about user experience, expressing immense delight with the stylish,... See more

Delivery service

Consumers find delivery service to be a mixed experience, as many reviewers report that their orders arrived... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought my first Laflore Paris piece in 2021 and have acquired a number of other pieces in their collection since then. Each of their pieces are created with functionality and style in mind, w... See more

Company replied

Rated 5 out of 5 stars

Beautifully Crafted These bags are just lovely and worth buying even if you aren't looking for vegan options. I myself will buy well-crafted leather from time to time for shoes, but with LaFlore's di... See more

Company replied

Rated 5 out of 5 stars

I am the proud owner of two Laflore bags and I couldn’t be happier with both the company AND my bags! Their attention to detail and craftsmanship is top tier. I am obsessed with my chouchou bag. It’s... See more

Company replied

Rated 5 out of 5 stars

I have bought 2 bobobark purses—one in black and the other in raspberry—and both bags are fantastic. They can hold tons of stuff while keeping it organized. The cork material is water resistant and at... See more

Company replied


Company details

  1. Handbags Shop
  2. also in
  3. Bag Shop
  4. Fashion Accessories Store

About Laflore Paris

Written by the company

Elie Seroussi was born in Paris in 1958. Growing up in the center or Paris he developed a strong taste for fashion and craftsmanship. He opened his first fashion house, CECILE & JEANNE, in his late twenties, and built it into the well known brand it is today, with 10 boutiques in the prime Paris locations.

Elie raised his three children between the family ranch in Burgundy and the atelier in Paris. His oldest daughter, Natacha, took a keen interest in his work at a young age and showed a strong passion for fashion, the arts, and nature. After completing her studies of the arts Natacha naturally partnered up with her forever mentor and biggest supporter; Elie.

Together Elie and Natacha decided to do things differently. They wanted to create a brand that would combine the essence of who they are and what they believe in. Their products needed to be chic, elegant and modern… as well as environmentally friendly, vegan, and sustainable. They set off to design their first product - bobobark was born.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(1,586)

222 reviews in the last 12 months

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Rated 2 out of 5 stars

Doesn’t last

I’ve had my cross body for a few weeks now and love the fact that it stays closed with the clasp. What I’m really disappointed with is the fact that the bag is already falling apart.

2 September 2026
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Reply from Laflore Paris

Bonjour Anna,
Thank you for taking the time to share your feedback.
We're glad to hear that you love the clasp and the secure feel of your bag, but we're very sorry to hear that it's already showing signs of wear after only a few weeks.
This certainly isn't the experience we want for our customers. Our team will reach out to you directly so we can learn more about the issue and work with you to find a suitable solution.
Thank you again for bringing this to our attention.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Bebebark bag

I bought the Bebebark bag. Its beautifully made. Its the nicest purse I’ve ever owned. Pricey, but I have no regrets.

16 September 2026
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Reply from Laflore Paris

Bonjour Sarah,

Thank you so much for your wonderful review!

We're delighted to hear that you love your Bebebark and that it has become the nicest purse you've ever owned. Knowing that its craftsmanship and design made it feel worth the investment means the world to our team.

Thank you for choosing Laflore Paris and for taking the time to share your experience.

A bientôt,

The Laflore Paris Team

Rated 5 out of 5 stars

My bag from my happy place Paris.

Came across your company last year. The concept of an all cork i found interesting. And types of bags you offer is awesome. Found favorite in Bobo in navy. Family owned and the details I really like and the various ways I can carry my bag depending on what I'm doing that day. Merci

15 September 2026
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Reply from Laflore Paris

Bonjour Ingrid,
Thank you so much for your wonderful review!
We're delighted to hear that you discovered Laflore Paris and that our all-cork concept and collection caught your eye. It means so much to know that your Navy Bobobark has become your favorite, and that its versatility fits so naturally into your everyday life.
Thank you for choosing Laflore Paris and for taking the time to share your experience. Merci!
A bientôt,
The Laflore Paris Team

Rated 4 out of 5 stars

I love my bag but disappointed in that…

I love my bag but disappointed in that i could not repair or fix the lock on my laptop backpack. I did invest additional $199 for a replacement but when received, the zipper pull tag on the inside was not attached. My husband was able to fix for me.

10 September 2026
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Reply from Laflore Paris

Bonjour Kim Marie,
Thank you for taking the time to share your feedback.
We're so pleased to hear that you love your bag, although we're sorry that your experience wasn't completely seamless. We appreciate your patience throughout the replacement process, and we're glad to hear your husband was able to quickly resolve the zipper pull issue.
Your feedback is valuable to us, and we'll be sure to share it with our team as we continue working to improve both our products and our customers' experience.
Thank you again for choosing Laflore Paris and for sharing your thoughts.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

I had bought one of the first bobobark…

I had bought one of the first bobobark backpacks, it is excellent, environmentally friendly and has multiple ways to carry. Very good quality product and good price/quality ratio.

11 September 2025
Unprompted review
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Reply from Laflore Paris

Bonjour Christianna,
Thank you so much for your wonderful review!
It means so much to hear from one of our early Bobobark customers. We're delighted that your bag has continued to serve you well and that you appreciate its versatility, quality, and environmentally friendly design. Knowing it has stood the test of time is one of the greatest compliments we could receive.
Thank you for being part of the Laflore Paris journey and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 3 out of 5 stars

Don't run a sale if you don't have the stock

They ran a promotion and didn't have the stock to support it. I bought two items the day the sale started, and while the transaction went through, they contacted me weeks later to say they could not fulfill the entire order. The products are lovely, but pretty expensive, so it was disappointing to wait for a sale and then not receive the item

26 August 2026
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Reply from Laflore Paris

Bonjour Lisa,
Thank you for taking the time to share your feedback.
We're glad to hear that you liked the products, but we're sorry that one of the items from your order was no longer available after your purchase. While we work hard to keep our inventory accurate, there are rare occasions during busy promotions when stock levels can change faster than expected.
We understand how disappointing that can be, especially when you've been waiting for a sale. Your feedback is appreciated, and we're continuing to improve our inventory management to help prevent situations like this in the future.
Thank you again for your support, and we hope we'll have the opportunity to provide you with a smoother experience next time.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Sophisticated, stylish, functional, and cruelty free

The bag arrived in a timely manner, well packaged, love the dust bag also! Beautiful color, exactly as described. It is very sophisticated, stylish, and functional. It is rare to find all three qualities in one purse. Absolutely love it. The fact that it is cruelty free was the major selling point for me.

5 September 2026
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Reply from Laflore Paris

Bonjour Patti,
Thank you so much for your wonderful review!
We're delighted to hear that you love your bag and that it arrived quickly and exactly as you expected. It means so much to know that you appreciate the combination of sophisticated design, everyday functionality, and our commitment to creating beautiful cruelty-free products.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

My Fabulous Bebebark

Love Bebebark! Decided to get another one in cognac. The color is rich looking and inside so organize for your things in. The Benebark is the handbag to have.

21 August 2026
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Reply from Laflore Paris

Bonjour,
Thank you so much for your wonderful review!
We're delighted to hear that you love your Bebebark and chose to add another one in Cognac to your collection. It means so much to know that you enjoy both the beautiful color and the thoughtful organization inside the bag.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Beautiful bag

Beautiful bag, it was delivered quickly and I always get compliments on it. It’s high quality and very functional. There’s a place for everything i need.

1 September 2026
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Reply from Laflore Paris

Bonjour Jeana,
Thank you so much for your wonderful review!
We're delighted to hear that your bag arrived quickly and has been such a joy to use. Knowing that it's both beautifully designed and practical enough to keep everything organized is exactly what we strive for. We hope it continues to earn you compliments wherever you go!
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

The bag was better than expected

The bag was better than expected. I ordered the bamboo handles, and they just did not look right with the particular bag I purchased. They refunded without any hesitation. Just FYI, in returns with a refund I did have to pay for shipping back. That was not a surprise, and the customer service team was helpful and kind.

I am very happy with my bag and the integrity of the company.

3 September 2026
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Reply from Laflore Paris

Bonjour Kelly,
Thank you so much for your wonderful review!
We're thrilled to hear that your bag exceeded your expectations. While we're sorry the bamboo handles weren't quite the right fit, we're glad our team was able to help quickly and make the process as smooth as possible. Your kind words about our customer service and integrity truly mean a great deal to us.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Great quick purchase

Great quick purchase
Bag looks gorgeous and arrived quicker than I thought. Have already used it and it fits just enough.

3 September 2026
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Reply from Laflore Paris

Bonjour Clare,
Thank you so much for your wonderful review!
We're delighted to hear that your bag arrived sooner than expected and that you're already enjoying using it. Knowing it's the perfect fit for your everyday needs is exactly what we hope for when designing our bags.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Creative marketing

Creative marketing, well made products, personal service, deep discount sales that reflect the confidence of customer loyalty to the brand.

4 September 2026
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Reply from Laflore Paris

Bonjour Doralice,
Thank you so much for your wonderful review!
We're delighted to hear that you've enjoyed both our products and your experience with our team. Your recognition of our craftsmanship, personal service, and creative approach means a great deal to us and encourages us to keep doing what we love.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

This is my second purchase

This is my second purchase. I have the backpack purchase 2020, still beautiful. My order arrived super fast.

3 September 2026
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Reply from Laflore Paris

Bonjour Rose,
Thank you so much for your lovely review!
We're so happy to hear that your first Laflore bag from 2020 is still looking beautiful, and even happier to welcome you back for a second purchase. It's also wonderful to know your new order reached you so quickly!
Thank you for your continued support and for choosing Laflore Paris again.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

LaFlore Paris equals uniquely beautiful!

I love my LaFlore Paris bag because it’s so unique. 🤍 It’s not something you see everywhere, and I love that it feels different, stylish, and completely me. A beautiful statement piece without being like everyone else’s bag. Also customer service is very friendly, I contacted them after my order to add an additional item and they got it in same order so I did not have to pay additional shipping!!!

1 September 2026
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Reply from Laflore Paris

Bonjour Sabra,
Thank you so much for your wonderful review!
We're delighted to hear that your Laflore bag makes you feel unique and has become such a special statement piece. It also means a lot to know that our team was able to help add to your order so everything arrived together.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 1 out of 5 stars

They used a filter to make an ugly colour more appealing

Last year I bought a raspberry bobobark from Laflore Paris as a gift for my mother, when it arrived it was clear they'd put a filter on their website photos, it was almost brown in person, they claimed the difference was due to my screen, when I pointed out that it was clear a filter had been used on the website photos they said it was due to photography, lighting and screen settings, I returned the bag but my refund was minus shipping and the cost of return shipping.

I had fully intended on buying more items from them, I had my eye on the raspberry chouchou but their dreadful customer service has meant if I buy more of their products it'll be second hand.

As I can't upload photos to show the difference between what I ordered and what I received I've posted photos on my twitter @pkb*tchgirl.

Also, 2 weeks after they received the bag they still hadn't refunded me and I had to email to get a refund.

3 September 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Grainne,
Thank you for taking the time to share your feedback.
We're sorry that the Raspberry Bobobark wasn't what you were expecting. We always strive to present our products as accurately as possible, though colors can appear differently depending on photography, lighting, and individual screen settings.
We appreciate that you gave Laflore Paris a try and that you took the time to share your experience. Feedback like yours helps us continue improving both our product presentation and the overall customer experience.
Thank you again, and we wish you all the best.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Great customer service!

2 September 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Ricardo,
Thank you so much for your wonderful review!
We're delighted to hear that you had a great experience with our customer support team. Your kind words mean a lot to us and encourage us to continue providing the best service we can.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 4 out of 5 stars

Quality product with flair

Quality product with flair. The colour is beautiful and the bag capacity is exactly what I needed. Chic and functional, and the sustainability angle is the best part. Many people have complimented me on my new 'leather' bag and then after stunned which I tell them it's sustainable cork.

28 August 2026
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Reply from Laflore Paris

Bonjour Eliza,
Thank you so much for your wonderful review!
We're delighted to hear that you're enjoying your new bag and that it combines the style, functionality, and capacity you were looking for. It makes us especially happy to know you're sharing the story of cork with others and helping spread the word about this beautiful, sustainable alternative.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

Great products and outstanding customer support

After backing their kickstarter project for the Lebobo Backpack I was so excited that I immediately bought a Bobobark for my wife as a Christmas present and she loves it.
At a later time my Kickstarter Lebobo arrived and it was very nice as well but it had a little issue, a small accessory that was part of the bag was missing.
After a few days I contacted their customer support which promptly replied and promised to take care of my problem.
It did take a while (I guess the missing part wasn't available on it's own) but then unexpectedly they proposed to return my bag so that they could just replace my whole bag for a new one so that it would arrive with all the accessories belonging to it.
Customer support was extremely kind and helpful through the whole process and I will be returning to this company at my first chance. They stand behind their products and I will support companies like this by suggesting to purchase from them without hesitation.

21 August 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Max,
Thank you so much for your wonderful review!
We're incredibly grateful for your support, from backing our Kickstarter campaign to choosing a Bobobark for your wife. While we're sorry your LEBOBO arrived with a missing accessory, we're so pleased we were able to make things right and provide a solution that left you happy. Your kind words about our customer support truly mean a great deal to our team.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

I have a few bags and each one is…

I have a few bags and each one is lovely. I always receive compliments. My favorite and everyday bag is the bobobark— there is room for everything.

30 August 2026
Unprompted review
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Reply from Laflore Paris

Bonjour Anne,
Thank you so much for your wonderful review!
We're delighted to hear that you've built a collection of Laflore bags and that the Bobobark has become your everyday favorite. Knowing it keeps you organized and earns you so many compliments is exactly what we hope for when designing our bags.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

Rated 5 out of 5 stars

I have been procrastinating for ages…

I have been procrastinating for ages about getting my bag. I was so ecstatic when I received it….I haven’t stopped using it. Absolutely love it. Now i want the new olive one but you won’t deliver to Australia 🥹🥹🥹😢

30 August 2026
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Reply from Laflore Paris

Bonjour Maria,
Thank you so much for your wonderful review!
We're thrilled to hear that your bag was worth the wait and that you're enjoying it so much. It means the world to us to know it has become part of your everyday life.
We're sorry that we're not currently able to ship the new release to Australia, but we truly appreciate your support and hope we'll be able to offer shipping for future campaigns.
Thank you for choosing Laflore Paris and for taking the time to share your experience.
A bientôt,
The Laflore Paris Team

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