I purchased a camel pocket blazer on 18 May, and it only arrived on 9 June, which took longer than expected. Unfortunately, when the blazer arrived, I received the wrong colour. I have been trying t... See more
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Review summary
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Reviews shaping this summary
I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more
Company replied
La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more
Company replied
Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more
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Company details
Written by the company
La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.
Contact info
London, United Kingdom
- info@lafemmewanderer.com
- lafemmewanderer.com
2.8
Average
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first order
I was kept informed of the status of my order, customer service was quick to respond with any questions I had.
The items of clothing I received were well made and packaged beautifully.
17 March 2026
Unprompted review
Ordered a cozy vintage O neck jumper
Ordered a cozy vintage O neck jumper. The quality was excellent but unfortunately the size was not true. There was no problem with returns but I chose a credit note. The size large I ordered was very small. The company was excellent to deal with
12 March 2026
Unprompted review
Havnt received my package and no updates
20 February 2026
Very long delivery time
Very long delivery time. I ordered 11th Feb and only just despatched 9th March. As I haven't received the items yet I cannot comment.
The customer service are quick to answer however.
17 February 2026
I was kept fully informed at every step…
I was kept fully informed at every step of my delivery and my items arrived at expected time. Both items are a good quality but the sizing on the jacket was quite small. All of my queries were met with promptly and a satisfactory result was achieved
9 March 2026
Unprompted review
My husband gave me a Valentine's gift
My husband, Ryan, kindly purchased an outfit for me for Valentine's. I wanted like to return it to due to ill fit and requested a return authorization and refund. Olivia from customer support was very helpful in getting me credit for my purchase. Thank you!
20 February 2026
Unprompted review
I ordered a bag from them nearly a…
2nd update - no there’s nothing in my junk mail, I’ve gone back as far as 15/3! Update: bag turned up, with order updates arriving just after my original post coincidentally, however it is not suede and my battle is now trying to get a refund- they want me to spend the money on their site but there is absolutely nothing I need from them! They are now ignoring my daily emails……
I ordered a bag from them nearly a month ago and it’s still not turned up. They are ignoring my daily messages too so my advice is don’t order from them!
I will update this review if the situation changes but something tells me not to hold my breath……
8 February 2026
Unprompted review
Reply from La Femme Wanderer
Dearest Paula,
We’re really sorry to hear about your experience and completely understand how frustrating this must feel.
We’ve actually been replying to all your emails and trying to reach you, but it looks like our messages may have ended up in your spam/junk folder — which might be why it seemed like we weren’t responding.
We truly want to sort this out for you and find a solution that works. If you could please check all your folders and get back to us, we’ll take it from there and make sure this gets resolved.
We’re here and ready to help.
Warm regards,
La Femme Wanderer Support Team
Order has still not turned up and no…
Order has still not turned up and no reply to my messages asking where it is
17 February 2026
too long delivery
I 've purchased two sweaters almost a month ago and still haven't received them. They take too long to deliver merchandise.
17 February 2026
Good value
I ordered an oversized long coat which looks as advertised on their website. I like the slouchy, casual look. I am petite and the sleeves are too long but my local seamstress can fix them. Had no issues with the order. It took 3 weeks to arrive as it was coming from China but I was in no hurry to get it right away. Fun website to shop!
13 February 2026
Unprompted review
Reply from La Femme Wanderer
Hi Cori,
Thank you so much for your kind and detailed review 🤍
We’re so happy to hear that your oversized long coat arrived as expected and that you’re enjoying its relaxed, effortless look. It truly means a lot that you found the piece just as advertised.
We also appreciate your note about the sleeve length — many of our outerwear designs feature a slightly oversized silhouette for that timeless, casual elegance, and small tailoring adjustments can create a beautifully personalized fit.
For transparency, depending on the selected item, our products are shipped from our fulfillment centers in Europe, the United States, or Asia. Delivery times may vary slightly based on the warehouse location, but our customers do not pay any additional customs duties or extra taxes.
Thank you again for shopping with La Femme Wanderer — we hope you enjoy styling your coat for many seasons to come ✨
Warm regards,
La Femme Wanderer Support Team
Great clothing & customer service
First time ordering from this company and the quality of the clothing is amazing. The customer service team are friendly, a knowledgeable and respond quickly. Highly recommend ordering from this company.
18 February 2026
Unprompted review
Reply from La Femme Wanderer
Hi Rita,
Thank you so much for your wonderful review 🤍
We’re truly delighted to hear that you loved the quality of your pieces and had a positive experience with our customer service team. Providing both timeless clothing and attentive support is at the heart of what we do, so your kind words mean a great deal to us.
It was a pleasure serving you, and we hope to welcome you back again soon ✨
Warm regards,
La Femme Wanderer Support Team
My first order from La Femme Wanderer
My first order from La Femme Wanderer. I ordered an oversized coat, jumper and leggings. Tracking the order was easy and quality of items was very good. The coat is lovely and fits great. Unfortunately the jumper and leggings were a little small. Contacted LFW by email, received a quick response offering 2 options. I took the credit option. I like the style of clothing and will definitely buy from LFW again.
17 February 2026
Unprompted review
Reply from La Femme Wanderer
Hi Catherine,
Thank you so much for sharing your experience with your first La Femme Wanderer order 🤍
We’re delighted to hear that you loved the oversized coat and found the overall quality very good. It means a lot to us that your ordering experience was smooth and enjoyable.
We’re also glad our team was able to assist you quickly when the jumper and leggings didn’t fit as expected. Offering flexible solutions — including store credit or return options — is part of our commitment to making sure our customers feel supported and confident when shopping with us.
Your kind words about our style truly mean so much to our small team. We can’t wait to welcome you back again ✨
Warm regards,
La Femme Wanderer Support Team
I ordered a few different items and…
I ordered a few different items and wasn’t completely sure about the sizing. When my order arrived, a couple of pieces didn’t fit quite right. I reached out to ask about return and refund options and had a great experience—quick, easy, and very helpful. I’ll definitely be ordering again soon!
16 February 2026
Unprompted review
Reply from La Femme Wanderer
Hi Jennifer,
Thank you so much for your kind words 🤍
We completely understand that sizing can sometimes feel uncertain when ordering multiple pieces, so we’re truly happy to hear that your experience with our return and refund support was quick, easy, and helpful.
Our goal is always to make sure you feel confident and supported when shopping with us, and it means so much to know we achieved that for you.
We’re already looking forward to your next order ✨
Warm regards,
La Femme Wanderer Support Team
Great customer service and value and…
Great customer service and value and quality of clothing. Will buy again!
18 February 2026
Unprompted review
Reply from La Femme Wanderer
Dear Michelle,
Thank you so much for your kind words!
We’re truly happy to hear that you loved the quality of our pieces and had a great experience with our customer service. That means the world to us.
We can’t wait to welcome you back again soon ✨
Kind regards,
La Femme Wanderer Team
Great quality material and nice design
Great quality material and nice design! Unfortunately the size was a bit too small for me (sleeves short), but the customer service was excellent. Highly recommend!
18 February 2026
Unprompted review
Reply from La Femme Wanderer
Dear Orsolya,
Thank you so much for your lovely review and recommendation — it truly means a lot to us.
We’re delighted to hear that you appreciated the quality and design of the piece, and especially that you had a positive experience with our customer service.
We’re sorry the sizing wasn’t a perfect fit for you. Your feedback regarding the sleeve length is very valuable, and we’ll definitely take this into consideration as we continue improving our collections.
We hope to welcome you back again soon 💛
Kind regards,
La Femme Wanderer Team
scam site your return has to be sent to china in 14 days
scam site your return has to be sent to china in 14 days paid by customer no way will it be recieved in 14 days . The sweater that was sent is not a US size XL it's a small at best. also loose threads inside and outside no tags on clothes . I would not send money to this company. They only give you 14 days return but they use an American address on the site and packaging. But retirns must go to china?
18 February 2026
Unprompted review
Reply from La Femme Wanderer
Dear John,
We’re sorry to read your review.
We have carefully checked our system but unfortunately we are unable to locate any order under the name shown here. In order for us to properly investigate and assist you, we kindly ask you to share your order number and purchase details with us.
Please contact us directly at info@lafemmewanderer.com
, and our support team will review your case as a priority.
We are always happy to clarify our return policy and sizing details, and to find a fair solution when we are able to verify an order.
We look forward to hearing from you so we can assist further.
Kind regards,
La Femme Wanderer Support Team
I placed an order for a sweater and…
I placed an order for a sweater and when my order arrived, I found it was good quality but it did not fit. I received quick and very good communication from the customer service department, the situation was resolved right away. I would definitely order from them again.
12 February 2026
Unprompted review
Reply from La Femme Wanderer
Thank you so much for taking the time to update your review.
We’re truly happy to hear that you appreciated the quality of the sweater and that our customer service team was able to assist you quickly and resolve the situation smoothly.
While we’re sorry the fit wasn’t perfect this time, your kind words and your trust in ordering again truly mean a lot to us.
We look forward to welcoming you back soon ✨
Kind regards,
La Femme Wanderer Team
Do not order from this company
Do not order from this company. Order took well over 2 weeks to arrive, and I missed the event I had ordered the items for. However, the quality and sizing is also extremely poor. Emailed customer services who responded about the delay in delivery. Now they are not replying since I have asked for a refund. You cannot return an item until customer services approve, and they do not respond. I’ll have to raise as a dispute with my bank but warning others so you are not defrauded by this company. Avoid avoid avoid at all costs.
29 January 2026
Unprompted review
I recently ordered from La Femme…
I recently ordered from La Femme Wanderer and overall I’ve been really pleased. Shipping wasn’t the quickest, but their customer service was excellent — they replied to my emails promptly and kept me updated. The clothing itself has been great quality for the price, and everything I received matched expectations. Definitely good value and I’d happily order again.
6 February 2026
Unprompted review
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