La Femme Wanderer Reviews 

374
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and style of the clothing, finding items to be good value and well-made. Reviewers often praise the responsive and helpful customer service, noting prompt replies and effective resolution of issues. Some consumers are pleased with the overall shopping experience and would order again. However, a significant number of people experienced issues with product sizing, often finding items to run small or be inconsistent with descriptions. There are also complaints regarding the quality of some products, with items not matching website images or having poor materials. Many customers express frustration with the return process, citing high shipping costs to China and difficulties in obtaining refunds or return labels. Some also report long delivery times and unhelpful customer service when trying to resolve these issues.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing disappointment regarding sizing,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the good quality products,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and a willingness to... See more

Customer service

People report positive experiences with customer service, often highlighting timely, helpful, and... See more

Return policy

Consumers find return policy to be ambiguous, with some reviewers having positive experiences where customer... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I purchased a camel pocket blazer on 18 May, and it only arrived on 9 June, which took longer than expected. Unfortunately, when the blazer arrived, I received the wrong colour. I have been trying t... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.8

Average

TrustScore 3 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(374)

235 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed with my experience with La Femme Wanderer.

I placed an order over a week ago totalling £90, and since then I have received absolutely no communication. No order confirmation, no dispatch update, nothing at all. The payment was taken immediately, yet I have been completely ignored.

I have checked all inboxes including spam and have also contacted the company directly via email, but I have had zero response.

At this point, I am seriously questioning whether this is a legitimate business. Taking customers’ money without even acknowledging an order is completely unacceptable.

I would strongly urge others to be cautious before ordering from this company until they improve their communication and customer service.

I expect an immediate response to either confirm my order with a clear delivery timeframe or issue a full refund.

24 April 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Beth,

We’re truly sorry for putting you in this position. We never want any of our customers to have a bad experience.

Unfortunately, since no contact email address was provided, we were unable to reach you directly. If you could please send us an email, we would really appreciate the opportunity to make things right for you.

We look forward to hearing from you.

Kind regards,
La Femme Wanderer Team

Rated 1 out of 5 stars

Dont buy from these crooks

Do not trust. They took my money and nothing. No order and impossible to contact. AVOID

9 April 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear Victoria,

We are sincerely sorry for the delay.

Unfortunately, since no contact email address was provided, we were unable to reach you properly regarding your order. If you could please send us an email, we would truly appreciate the opportunity to make things right for you.

We look forward to hearing from you.

Kind regards,
La Femme Wanderer Team

Rated 1 out of 5 stars

Hideous company to deal with items took…

Hideous company to deal with items took ages to arrive. Products look far inferior to the website and some a completely different reality. Several emails sent back and forth very reluctant to sort issues. Offered a refund and still awaiting.

1 April 2026
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Dear,

We’re sorry for the lost communication.

If you could please send us an email, we would be happy to assist you regarding your refund and delivery issues and help resolve everything for you.

We look forward to hearing from you.

Kind regards,
La Femme Wanderer Team

Rated 4 out of 5 stars

Good response time

Overall decent quality. Sizing for a few items was on the small side, but good response from their service team. They quickly addressed my issues and provided info on return/credit options.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Gread customer service

Gread customer service . The clothes were well packaged. They were a bit small for me but the customer servise was quick to respond with any questions I had. I ll buy again.

19 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look