Kyeopta Reviews 97

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. CD Store

About Kyeopta

Written by the company

Kyeopta is jouw nieuwe online shop voor k-pop albums en officiële merchandise!

Wij rekenen geen verzendkosten binnen Nederland en onze producten worden direct vanuit Nederland verzonden, dus je hoeft je niet druk te maken om extra douanekosten. De prijs die je op de website ziet is daadwerkelijk de prijs die je betaalt!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Handling exchange of product

When receiving the wrong product I contacted support and was helped greatly. They gave me some options I could choose from including accepting the product as is or returning it and waiting for the right product to arrive. As a bonus they included a small giftcard that I could use for a future purchase.

The only downside is that support replies very slowly. Usually I don't mind, but since it's nowhere indicated that replies could take up to four days I grew worried at first.

Customer support was very nice in the messages we exchanged, they were helpful and friendly. Today I received the correct product and I will definitely buy something again.

26 November 2025
Unprompted review
Rated 4 out of 5 stars

Lovely experience with Kyeopta

I had fantastic experience with them. Good communication and lovely packaging. I was a little confused about the shipping day of pre-order album but they were really patient to answer my questions.

24 December 2024
Rated 5 out of 5 stars

Amazing!!

Fast delivery. The album was nicely packaged and well protected. Loved the personalised note card <3
The communication with the shop went smoothly.
I will definitely order again!

2 November 2024
Rated 5 out of 5 stars

Good products and service, no shipping costs

The products I buy always arrive in perfect condition, and well wrapped. Also when I had a question about the shipping, which is free if you spend more then 20 euro's, of one of my products I got a quick and helpfull response. I would definitely order here again!

15 May 2024
Rated 5 out of 5 stars

Excellent

Fast shipping and very well packed albums. They respond equally quickly to emails. I recommend!

27 April 2024
Rated 5 out of 5 stars

Excellent :)

This was my first experience ordering from Kyeopta and I was pleasantly surprised to find this online store in the Netherlands! The process was easy and to the point. I received the albums I ordered in excellent condition, perfectly sealed and packed safely.

22 October 2023
Rated 5 out of 5 stars

I love this shop 😁💜

I love the shop and the selection of things they have that other shops don’t, like some of the merchandise they get. And they are more affordable than other shops that I’ve seen. Shipping is fast and overall a very good experience with the shop. 💜

26 February 2023
Show reviews in all languages. (97 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look