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2.9
2 reviews
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Attenzione a ordinare presso Kumiara. Ho effettuato un acquisto singolo in agosto e mi sono vista addebitare un abbonamento che io non avevo mai richiesto. Nonostante io abbia ripetutamente scritto all’ufficio clienti, chiedendo di eliminare l’abbonamento, oggi mi hanno prelevato indebitamente la cifra. Per altro la crema non fa i miracoli che promette.
Ho ordinato una crema da Kumiara perché l'offerta pubblicizzata prevedeva un tubetto aggiuntivo in omaggio. Purtroppo, il prodotto ricevuto non corrisponde a quello mostrato nelle foto sul sito e, nonostante abbia pagato 39 € proprio per l'offerta con il tubetto extra, quest'ultimo non era presente.
Ritengo poco serio pubblicizzare un prodotto e un'offerta che poi non vengono rispettati. Per questo motivo ho deciso di restituire il prodotto, poiché quanto ricevuto non corrisponde a quanto ordinato.
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