Kukirin Escooter Reviews 

493
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, describing the scooters as excellent, stable, and powerful. Many also highlight the exceptionally fast and smooth delivery service, with items often arriving in perfect condition. Customer service receives frequent commendation for being helpful, responsive, and proactive in resolving issues and providing support. Conversely, a small portion of people felt that products arrived with defects, such as misaligned parts or battery issues, or developed quality problems shortly after purchase. Some customers also noted significant delays and discrepancies with delivery tracking, where parcels were not scanned or moved for extended periods. In these instances, some reviewers reported difficulties with post-sales support, including unresponsiveness or refusal of returns.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, design,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the product's stability, strong build,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast shipping times and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the support team's... See more

Order

People report ambiguous experiences with order, with some finding the ordering process smooth and easy, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am happy with my purchase of the KuKirin G2 Electric Scooter. The customer service team was very prompt, helpful, and friendly from the start. Delivery was super fast, and the tracking link kept me... See more

Rated 5 out of 5 stars

I purchased the extended warranty with my G2 PRO. Kukirin support team helped with a number of issues. They sent parts when required together with videos to help the maintenance/repair. I am s... See more

Rated 5 out of 5 stars

Hello, I purchased a KuKirin electric scooter kukirin g2 and I’ve noticed that the battery is not working properly. It either doesn’t charge fully, discharges too fast, or has significantly r... See more

Company replied

Rated 5 out of 5 stars

The Scooters are great, good quality, fun to ride with. There have been some small warranty actions on our scooters, the help and support from Kukirin are a very nice experience. They send spareparts/... See more


Company details

  1. Motor Scooter Dealer

Written by the company

KuKirin Official Site


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(493)

441 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kukirin G4 Scooter…

This is the second one which I have purchased. Also this time I am really happy about it. The Quality is really good and the power absolutely great. I have a lot of hills around my area which can be handled with ease.
Now we can go for a ride together.
Can recommend the G4 to everyone who is looking for a well build and smooth driving scooter.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Misunderstandings in affiliate programs and how they can be resolved quickly and satisfactorily.

I carefully researched this company, including its products and reviews on YouTube and Facebook. Everything appeared very positive, which is why I decided to join the affiliate program for this website.

I have successfully generated several sales. Although there were a few misunderstandings initially, they were quickly resolved thanks to the prompt support from the team. I received my commission shortly afterward.

Overall, the process was fast and excellent. Thank you very much.

22 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

We sincerely apologize for any inconvenience this may have caused you. I have located the email you sent; it was inadvertently overlooked because it ended up in our spam folder. We are a legitimate website and company, and we will pay your commission in full. You can contact me directly on WhatsApp, and I will assist you in resolving any issues you may have. WhatsApp Number: +86 13037685021

Rated 5 out of 5 stars

Dear Kukirin team,

Dear Kukirin team,
i have received the new charger.

Thank you very much for the smooth and quick processing! 😊

21 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you for your patience while we got that sorted out for you. If you need anything else down the road, you know where to find us.

Rated 5 out of 5 stars

Kukirin G2 Master

I’ve been using the Kukirin G2 Master for almost a year and overall I’m satisfied with it. It has good power, the acceleration is smooth, and it handles well on both flat roads and small bumps.

The battery life is decent and matches my expectations, and the build quality feels solid. It’s suitable for daily commuting.

Overall, it offers good value for the price and I would recommend it to anyone looking for a powerful electric scooter.

10 July 2025
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thank you so much for the long-term update and the recommendation.

Rated 5 out of 5 stars

The shipping was very fast

The shipping was very fast, I receive the G2 pro in good shape.
The customer service is completely
Open to discuss about the goods and shipping by mail or WhatsApp.
The G2 pro is working very well I'm completely satisfied...

15 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Enjoy your rides, and thanks for being part of the KuKirin community! 🛴

Rated 5 out of 5 stars

Great scooter

Great scooter. Fast delivery
The scooter runs great and has great bounce on unsteady surface. Good acceleration even up hill. The scooter is stabil and turns great on curvy roads. The tires are thick and wide and provides a good grip even in rainy weather. Features as lights on front and back and turn signal gives a safe ride in dark evenings.

15 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the detailed feedback on the acceleration and handling—it’s great to know it’s tackling those hills with ease. Enjoy the safe riding! 🛴

Rated 5 out of 5 stars

I bought a Kukirin G2 Master scooter

I bought a Kukirin G2 Master scooter. It's the best thing I have now. Strong, beautiful, stylish and super high quality. I've had 3 scooters so far. But this one is the best. Fast shipping, great service. Highly recommended!!

14 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

Thanks for the glowing recommendation—enjoy your new favorite ride!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, and very helpful customer service!!
Good feeling of quality - from service to product itself.

14 April 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

It is great to hear that you're feeling that quality both in the scooter and in your interactions with our team! We're glad we could get your order to you quickly and provide the support you needed.

Thanks for the feedback—enjoy the ride!

Rated 5 out of 5 stars

We purchased 2 KuKirin G Pro scooters…

We purchased 2 KuKirin G Pro scooters. They have great suspension and the delivery was free, along with 2 locks & 2 scooter bags) Delivery came soon after processing. They were securely packed and we had no problem putting the handle bar screws in. They were prompt in all replies to my correspondence with them. We lost a set of keys so bought the new lock piece, when it arrived they also sent video links on how to replace it. I believe KuKirin have agents to service their scooters in Dublin now & even faster delivery. Lots of parts available to buy on their website if needed. They also followed up for feedback and how I was enjoying using the scooters. I would recommend Kukirin they have a good selection of models and their after sales service was super quick & helpful via text & email.

9 March 2026
Unprompted review
Kukirin Escooter logo

Reply from Kukirin Escooter

We’re glad our support team could help with the video guides for your lock replacement and that the setup process was smooth.

Thank you for the detailed recommendation—we’re always here to help. Enjoy your rides!

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