Ksmartsign Reviews 

2,997
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Superb product Very good quality and looks very smart, many friends have commented on how impressive it looks and will be ordering one themselves. Ordered on Saturday delivered on Sunday Commen... See more

Rated 5 out of 5 stars

I was looking for a modern house number sign to replace the old one which was a little tired & becoming difficult to read. I saw an acrylic sign by Ksmart & it fitted the bill perfectly. The sign com... See more

Rated 5 out of 5 stars

Amazon stated they delivered the sign we ordered and posted it through our letter box. Nothing arrived- we were in all day. Waited in all day- no delivery and impossible to contact Amazon.... See more

Company replied

Rated 5 out of 5 stars

I’ve bought these signs for me and other family members, including the one where you can attach a ring doorbell they are by far the best and the quality is outstanding ,and a bonus is the fast post... See more

Company details

  1. Interior Designer

Information provided by various external sources

We specialise in the design & manufacture of property signs to compliment the front of your property with a house number and street name.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(2,997)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Decided to buy another sign. I’ve used this company a few times now. Good quality affordable products

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, looks really good, came with a clip missing but when I contacted them they sent a replacement set which arrived the next day! Great customer service which will make me shop there again..
Prices are very reasonable when you compare them to other sign makers ,half the price of Timpson and my local sign maker.

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t get what I ordered customer…

Didn’t get what I ordered customer service crap

26 April 2024
Ksmartsign logo

Reply from Ksmartsign

We have listings with different colour combinations. The customer ordered a sign with a black front and silver mirror lettering which is exactly what they received. They then realised that they wanted a grey sign instead. We explained that these are fully personalised so they cannot be reused or resold and we provided exactly what was advertised. If the customer thought we were in the wrong, they would have opened a PayPal case. They did not do this because they know full well that it was their mistake and that everything is recorded on our system. They ordered a black sign and received a black sign. It is not fair to expect us to pay for your mistake.

Rated 5 out of 5 stars

Good quality and fast postage

Ordered through their eBay page, made and dispatched next working day and arrived on the second day after ordering.

Seems good quality and comes with easy to follow fitting instructions.

27 February 2024
Unprompted review
Rated 3 out of 5 stars

Liked the product

Liked the product, had a very swift delivery.
The only disappointment I have is that when fitting to wall. As soon as I located the male connectors into the wall connectors one of the male rubbers has come off the back. It now means it’s only connected by three of them not four. I have left it in place as reluctant to pull off the wall again. Any suggestions please on how to resolve.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

What a amazing company I know it is a…

What a amazing company I know it is a sign but I have to say it's so lovely professionally done super fast delivery plus if you want to ask a question they will be so helpful would recommend to everyone amazing

8 February 2024
Unprompted review
Rated 5 out of 5 stars

This company are excellent

This company are excellent, I had the pleasure of communicating with them during a current order, super efficient, polite patient and friendly I'd definitely recommend them, their items are high quality and exactly as described, I will be using them again
Thank you
Sandra

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best

Brilliant company to deal with. They certainly go above and beyond for customer service and satisfaction. Great quality products, all my friends love the house number sign and comment on it’s contemporary design. Prices are much more realistic than other, similar companies. I would not hesitate to use this company again. Thanks K Smart Sign!

12 January 2024
Unprompted review

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