1 star is too much for this company. I deposited, realised they didnt offer a live casino feature, had my account blocked, and have been requested to upload drivers license, bank statements, bills... See more
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Absolutely ridiculous. Few games to choose from. Pure ripp off of your money. Live chat don't work. Constantly tripping out,can't send the message. Opened account,put 50 quid,lost it of course with n... See more
Cant agree with the reviews... i supplied my driving licence a selfie played there slots decent enough games and ive had 2 wins over £400 and both in my bank within the hour of withdrawing... fair pla... See more
First withdraw was okay after verifying cards, was skeptical about it first because of all the other bad reviews, seemed all good, spent loads of money and then ended up withdrawing 100£ (97.50£ after... See more
Company details
Information provided by various external sources
Kong Casino has a fantastic range of slots and casino games to play on mobile, tablet and desktop PC’s. Play games from top providers such as Netent, Microgaming, Blueprint, Eyecon and many more. Whether you are looking for online slots, or live casino or mobile slot games we have them all for you at KongCasino.com
Contact info
United Kingdom
- kong.casino@zeusgaming.co.uk
- kongcasino.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Brilliant but I’ve not received any of…
Brilliant but I’ve not received any of my free spins
Couldn’t fault it
Couldn’t fault it. Deposited £20 and built up to £550. With drew full amount but was sceptical after reading past reviews but woke up the following morning and money was in my bank. Beginners luck highly possible but no problems experienced whatsoever.
One of the worst ive ever played .
Shocking site same as every other recently. All they do is rob you blind and do not play fairly at all. I have given them a couple of stars as there withdrawls have always been fast for me when you win anything which is hardly ever . What site takes a lot of money in one sitting without a single win or bonus landing .no legitimate site does this . Im absouloutely sick and tired of these sites now .constantly takes take take and give nothing its not a good way to promote a business or keep your customers .These sites need closing down its absouloutely appaling. Im reducing my stars to one because its not even worth the one star rating complete scammers . This site definately needs investigating the gameplay is no where near upto par it is absouloutely the worst .All it does is eats any deposits you make and does not pay a penny in return .I Think this site is another pop up scam site. Im really sick and tired of the all of these sites .Im not playing no more casinos again there all one big con .appalling appalling appaling .please stay away from this site its really is the worst of the lot .no bonuses ,no wins returned just eats all your money and gives 0 😱 👌. How do I report this website for fraudulent gameplay and money laundering .
Given up here ,a waste of time ,bad…
Given up here ,a waste of time ,bad vibes from this site.
Made withdrawal for £500 got nothing so…
Made withdrawal for £500 got nothing so far had to j u mp through stupid amounts of hoops for verification still waiting now can any of you other people let me know if they received their withdrawal at all or is that it my money is never going to come.
If is possible to give this casino 0…
If is possible to give this casino 0 stars it's well be better you want to cash out no chants but if you want to deposit no problem I win today £900 from £20 deposit and I not can cash out thanks for scamming
Withdrawals not being made.
The lack of communication with them is unreal, i have requested several withdrawals from them, sent in my ID and my cards used and still nothing. Iv had no reply and still waiting for my withdrawals to be processed, they are not even in pending. Very frustrating, wont use this site again!
It's now 6 weeks of trying to get my…
It's now 6 weeks of trying to get my winnings out of Kong casino
They wanted so much I'd over n over promised to open the account but still haven't
Promised if I got a new birth certificate they would pay out
I payed £48 for express delivery for certificate
And they then came back asking for more bank statements
Then they ignored my email
Ignore ignore ignore
And what's worse all my personal id went to Betfred I don't even play there
Betfred was kind enough to tell me about it
But if your documents are not safe they never don't pay out and I've had trouble with jumpmangaming sites before same thing if ever I join another site I'll make sure it's nothing to do with jumpmangaming Steer clear
I withdrew £150 and got it no problem
I withdrew £150 and got it no problem. I have now cashed out another £200 and hopefully it goes as smoothly as the first withdraw. Shocked with all the bad reviews, I spoke to customer service about first withdrawal and she was very helpful and it hit my bank a few days later :)
Was sent an offer “we miss you” log in…
Was sent an offer “we miss you” log in before midnight and get 20 free spins, then deposit £20 and get another 100. Even though this was sent at 9pm, I still managed to log in, in time for the offer however, no such offer was awarded.
I’ve emailed jumpman gaming 3 times and submitted a ticket over the past two weeks regarding this and other than the automated responses advising a wait time 1-3 working days for replies, I am yet to hear back.
So not only do they falsely advertise, their customer service is absolutely shocking.
Help
Help . I have tried to contact customers services and live chat is not working help.
I need help with my account and withdrawal.
I won quite abit of money that I…
I won quite abit of money that I withdrawn straight away. I’ve never been asked to verify ID through email but my ID was already verified. I’ve tried contacting them through email no response no matter what. It’s been more than a week now since I haven’t received. Looked at my account today and my winnings have bounced back to me but tried to withdrawal again and this time it doesn’t let me I have to email them, but I can’t because they don’t reply. Question is though would I get my money.
First withdraw was okay after verifying…
First withdraw was okay after verifying cards, was skeptical about it first because of all the other bad reviews, seemed all good, spent loads of money and then ended up withdrawing 100£ (97.50£ after they take there fee out of it) , that was on 17th of june it got processed, its now the 4th of july, 3 emails sent, no response, dont use this website, hardly any big wins come in and like the other reviews said.. they’ll mess up down the line 👍🏻
Good site
Had some difficulties due to card issues but they managed to help me after verifying cards and now waiting on withdrawal. They give good response but only lacking in live chat department but other than that very good site just waiting for my withdrawal and would give them 5 stars once it lands.
Defo fixed
Even games that are usually 10p are 20p on this, absolute rip off and games are totally fixed. Joining this and putting in money is a big regret, you live and learn but it's totally fixed and I don't even think it's legit.
I don't leave reviews but I thought I…
I don't leave reviews but I thought I should on this one as there are so many bad ones.. I deposited 10 and won 600 I withdrawed and came across the same problem as everyone else it asked me to verify myself. Online didn't approve but soon as I emailed they was quick at reponing and verify me the very next day! My funds was pending until today but i have received the funds at 1pm so this site is legit from verifying to having the funds took 2 days.
Terrible I've been playing for a while…
Terrible I've been playing for a while the RTP is definitely turned down to 0 ! Avoid not normal I can assure you I will never play again.
Scam of a site!!!!
Scam of a site! I’ve reported them to watchdog, resolver and gamblers commission!
They will not communicate other than an automated general email everytime!
No contact number or chat for users to contact them with issues.
Been ongoing since start of May!
They steal everyone’s money and hope they give up trying to get it back!
Setting up a group on Facebook so we can all report them! They need shut down!
If you was able to put 0 I would
If you was able to put 0 I would, bonus is a scam just to get you to put money on any money won no matter the amount goes into bonus cash
I got £1320 and it converted it into £10
What a disgrace of a company how are they aloud to do this
Yes I completed the wager and still nothing
Winnings withdrawn onsite however the site never paid out and now says £0 withdrawals
I have recently joined Kong casino deposited £10 and got my bonus and won I withdrew my winnings which I never received…! Then when I went on my withdrawals, on my account it’s states £0 withdrawals. What do I do to resolve my winnings? Has anyone had this issue with your account saying £0 withdrawals and if so did you resolve it and how ? Please could really have some advice on what to do
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