The entire experience was smooth and straightforward. From placing the order to receiving the delivery, everything went perfectly. There was no need to get in touch with Koble, which was great. The ta... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
2 desks with lift system bought, one desk stopped moving up or down with error, I contacted Koble, in less than a week I had replacement parts, no question asked, total transparency. Desk back to norm... See more
Ordered the Elin sit stand desk a few weeks back and I’m really impressed with it. It took a couple of weeks to arrive but it’s a really good quality desk. Assembly was very easy, considering... See more
Packaging arrived in perfect condition, everything protected and neatly organised. The instructions were clear, easy to follow, and even included spare fixings, which took the stress out of assembly.... See more
Company details
Written by the company
Kobledesigns.com is the home of smart furniture. Our UK based team design and manufacturer premium smart furniture. We specialise in home office and gaming furniture and accessories. Owned and opperated by Justwise Group Ltd.
Contact info
Unit 6 The Shires, Shirehill Ind Est, Saffron Walden , CB11 3AP, Essex, United Kingdom
- 01799513466
- cs@kobledesigns.com
- kobledesigns.com
4.8
Excellent
498 reviews
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I was very impressed with the service…
I was very impressed with the service and the product I received. I ordered the Juno desk and it looks great and works well. I also wanted a VAT receipt so reached out to the company, who were polite, professional and helpful in getting me what I needed.
2 February 2022
Unprompted review
Reply from Koble Designs
Hi Vic,
Many thanks for the positive feedback on your KOBLE product and how handled your VAT Receipt request.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Koble were fantastic
Koble were fantastic. I bought a lamp with wireless music player for a Christmas pressie. Unfortunately it wasn’t loud enough and needed to send back. It was a bit after xmas and cuckoo got in touch with them. They were very understanding and organised for it to be returned and got in touch with a lovely letter advising me how to do this free of charge. All in all very happy and would use them again. Were very helpful and very kind. Thank you
2 February 2022
Unprompted review
Reply from Koble Designs
Hi Laura,
Many thanks for the positive feedback on our customer service team and I am glad we were able to get that issue resolved for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Absolutely outstanding customer service…
Absolutely outstanding customer service and a fantastic product , am enjoying all my favourite sounds from a super stylish piece of furniture !
2 February 2022
Unprompted review
Reply from Koble Designs
Hi Beverley,
Many thanks for the positive feedback on your KOBLE product and our customer service team.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
I love the lamps and have to say the…
I love the lamps and have to say the service was exceptional. We had two faulty lamps delivered, disappointing but it happens. The service we received to rectify the problem was quick, efficient, helpful and truthful. I have bought a few things from Koble (Sideboard with Bluetooth I love) and will continue to do so. Thank you
2 February 2022
Unprompted review
Reply from Koble Designs
Hi Rachy,
Many thanks for the positive feedback on your KOBLE lamps. I am glad we were able to help get this resolved for you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fantastic looking lamp
Fantastic looking lamp. Very bright and love the multiple brightness settings. The charging base works week, although not with the Apple Watch. Safely packaged and we're very happy with it.
2 February 2022
Reply from Koble Designs
Hi Nicola,
Many thanks for the positive feedback on your new KOBLE lamp. You can find our full compatibility guide here: https://kobledesigns.com/wp-content/uploads/2021/06/Wireless-charging-compatibility-guide-2.pdf
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fantastic Smart Desk ideal for home working
The smart desk is amazing. Great sound on speakers and wireless charging great feature and love using white board pens to make notes and wipe off. This is the ultimate home working desk. Koble have been great with delivery and service. Highly recommend.
31 January 2022
Reply from Koble Designs
Hi Sue,
Many thanks for the positive feedback on your KOBLE product and the level of service you received.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
My home Office is fantastic now!!!
I got a rise and fall desk and is absolutely fabulous!!. Such a great desk, well made and fantastic quality. I just couldn't do without this desk now. I had the delivery guys assemble and set up in the room of my choice. I just cant fault anything about this product and the service I got from this company.
31 January 2022
Reply from Koble Designs
Hi Jackie,
Many thanks for the positive feedback on your KOBLE product and the level of service you received.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Excellent delivery and just what the…
Excellent delivery and just what the recipient wanted
31 January 2022
Reply from Koble Designs
Hi Reg,
Many thanks for the positive feedback on your experience with KOBLE.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Excellent Customer Service
Truly excellent and responsive customer service, very helpful staff who clearly understand their products and explained everything very well. Highly recommend.
28 January 2022
Unprompted review
Reply from Koble Designs
Hi,
Many thanks for the positive feedback on your experience with our customer services team.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Kobe desk
Reallly pleased with the desk, the design and functionality. Product as described and no problems with delivery. Excellent!
27 January 2022
Reply from Koble Designs
Hi Paulette,
Many thanks for the positive feedback on your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Reply from Koble Designs
Hi Graham,
I am please to read that you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Good quality
Good quality, delivered on time and easy to assemble. Dimension over headboard width would have been useful but managed to reconfigure our existing fitted bedroom furniture to fit.
26 January 2022
Reply from Koble Designs
Hi,
I am please to read that you are happy with your KOBLE product.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Disappointing
I saw the zain smart table in DFS and thought it looked and sounded great. However the walnut colour doesnt go in my house so after going on the Koble website decided to buy the white riva instead assuming it would be as good.
The good is that the side table looks great however you get what you pay for in relation to the rest which is a problem given that i bought it for the smart features. The main issues are:
1. The quality of the speakers is not great. To be honest I get better sound out of my portable JBL speaker which is shaped like a can but a little taller. The louder you set the speakers the worse the sound becomes. I also assumed that the sound would be 360 but actually the sound comes out of the front two corners only.
2. The wireless charging is a great idea but its badly designed. I own an iphone 12. You have to place it absolutely perfectly on top of the lighting sign. If you dont it doesnt pick it up. I tried with and without the case on my phone. Made no difference. Eventually worked out that the trick is to place the phone perfectly centre with the lighitng sign and then slightly move it until it picks it up.
3. This one is minor but the voice telling you the phone is connected to the table is not great. I find the tone quite annoying but as i say that's a minor gripe.
I would have returned it but as i said, for £117 (was on sale), I think the issue is that my expectations were too high. Having said that I would not buy it again.
My advice would be to go with the Zain rather than the Riva.
26 January 2022
Reply from Koble Designs
Hi James,
I am sorry you are not happy with your new Riva. As you rightly point out, the Riva is a less expensive product than our Zain, which is one of our premium products. I have however noted your feedback on the product. We would ordinarily offer you an exchange for the difference between the Riva and Zain, but in this case as you do not like the colour option on the Zain that offer wouldn't be helpful to you.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Love love love these products
Have bought four items from Koble and so impressed with the items I’ve started buying them as presents! Such lovely quality and design and the delivery has always been within 3 days. This is proper customer service. Am a very satisfied customer!
18 January 2022
Unprompted review
Reply from Koble Designs
Hi Emma,
Many thanks for the positive feedback on your KOBLE product and our customer services. We are always more than happy to help.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Wanted to buy for a Christmas present…
Wanted to buy for a Christmas present but was out of stock - kept checking every week and amazingly it came back in stock a week before Christmas. Ordered it and it arrived in 4 days
15 January 2022
Reply from Koble Designs
Hi Sarah,
Many thanks for the positive feedback on our customer services. We are always more than happy to help.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Excellent
Service was excellent and I especially appreciated the option to have the desk assembled.
The desk and side table are both stylish and practical.
Very happy with both products.
15 January 2022
Reply from Koble Designs
Hi TH,
Many thanks for the positive feedback on your KOBLE product and our customer services. We are always more than happy to help.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great lamp
Great lamp, perfect fit for any room. No issues and will purchase more items in future.
15 January 2022
Unprompted review
Reply from Koble Designs
Hi Wayne,
Many thanks for the positive feedback on your KOBLE product and our customer services. We are always more than happy to help.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Reply from Koble Designs
Hi HJ,
Many thanks for the positive feedback on our customer services. We are always more than happy to help.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Great furniture, low prices, excellent customer service
We've got a number of desks for our charity over the last few months. They're of a fantastic quality and look both modern & professional. Very happy indeed.
David's customer service was also fantastic, he's been very helpful throughout.
13 January 2022
Unprompted review
Reply from Koble Designs
Hi Alex,
Many thanks for the positive feedback on your KOBLE product and our customer services. We are always more than happy to help.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
Fantastic customer service
I ordered a wireless charging lamp as a Christmas gift for my father (I already have one and he spotted it on my desk and thought it looked fab!). The day after ordering it (I had placed the order at 10pm) the item went into the sale. I contacted the customer services team and explained that I’d missed the sale price by a matter of a couple of hours and they immediately offered to refund the difference in price. The person I spoke to was really friendly and it seemed to be no bother. A great company which sells really great products!
7 January 2022
Unprompted review
Reply from Koble Designs
Hi Natasha,
Many thanks for the positive feedback on your KOBLE product and our customer services. We are always more than happy to help.
If there are any queries or support-related questions you may need to be resolved, please feel free to drop us a line at cs@kobledesigns.com or by using the contact form on our website here: https://kobledesigns.com/contact/ anytime, and we will be more than happy to help.
Regards
David (Customer Services)
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