Knock Reviews 212

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, helpful, and kind demeanor, highlighting their professionalism and knowledge. The service is frequently described as outstanding, with many appreciating the smooth, easy, and efficient process, especially for complex transactions like bridge loans. Reviewers also commend the excellent communication and quick response times, noting that questions were answered promptly and thoroughly, making the overall experience stress-free and pleasant. However, some customers also noted issues with communication, experiencing poor responsiveness from loan officers and a lack of continuity when dealing with multiple team members. A few other people also felt that the process involved too many requests for documentation and a lack of clarity regarding who to contact for specific information.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as amazing,... See more

Customer service

Customers had positive experiences with customer service, often praising agents for being attentive, helpful,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as easy, seamless, and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the team's helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough good things about my Knock Loan experience. The staff that I worked with were so supportive, helpful and most of all kind. The patience they demonstrated when they explained terms... See more

Company replied

Rated 5 out of 5 stars

Everyone was very professional and knew their job well. I never asked a question that was not answered immediately. After this experience I would never think of using anyone else. Everything happe... See more

Company replied

Rated 5 out of 5 stars

An OUTSTANDING experience with KNOCK! Every step of the process was smooth and easy. The information and communication was excellent every step of the way. The ability to use KNOCK as a bridge loan... See more

Company replied

Rated 5 out of 5 stars

The people at Knock are remarkable. They are always accessible, always getting back to me within an hour or less. They were patient with me when answering my inane questions. The conditions of the l... See more

Company replied


Company details

  1. Mortgage Lender

About Knock

Written by the company

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Buy before you sell with our first-of-its-kind Knock Bridge Loan™, enabling you to use the money “tied up” in your current home to purchase your next one!

Buying before selling with the Knock Bridge Loan allows you to pay only one mortgage at a time, skip double moves, and avoid living through showings and repairs. It also means you can maximize the return on your departing property by taking advantage of funds made available to prepare it for sale. Knock partners with real estate agents and lenders to provide you with cash flow, along with more certainty, convenience and competitiveness on your home buying and selling journey.

Founded in 2015, Knock has earned the industry’s trust: an A+ Better Business Bureau rating and relationships with more than 120,000 real estate agents in 75 markets across the US. Knock is backed by leading investors, including Foundry Group, Second Century Ventures, RRE, Greycroft, and Parker89. With a 5-star rating from over 750 reviews, Knock prides itself on building a better bridge between homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It was a new program they had just…

It was a new program they had just started and we were the first customers. Even though they were stressed at times they were always patient and kind.

19 November 2025
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Reply from Knock

Hi Gwendolyn, Thank you for sharing your feedback! We're so happy you found your dream home—and even more honored that you chose Knock to help make it happen!

Rated 5 out of 5 stars

Super helpful

Super helpful, quick and very knowledgeable. Great way to eliminate the stress of moving and flexibility to choose the right house.

Thank you so much 💓 Knock

7 November 2025
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Reply from Knock

Hi Mincho, thank you for these kind words! We appreciate you taking the time to write this wonderful review.

Rated 5 out of 5 stars

Great process

From start to finish everything was great, especially the communication, extremely efficient, courteous and professional. Trisha was wonderful, very informative, easy to reach and accommodating. I was skeptical going in, but the KNOCK process worked for me.

3 December 2025
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Reply from Knock

Hello Kimmett, Thank you so much for your kind words! Clear communication and speed are top priorities for us, so it's great to know we delivered on that. We especially loved seeing Trisha mentioned in your review, she truly goes above and beyond for our customers. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Of all the transactions I’ve made in my…

Of all the transactions I’ve made in my life, whether business and personal, Knock has been incomparable. The professionalism, compassion, the dedication and commitment to me and my husband has been over the top. The experience from beginning to end has been pleasurable and with an absolute sense of security.
Unquestionable confidence in every one involved with Knock, most especially Donte Adams.

30 January 2026
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Reply from Knock

Hi Azmaveth, Thank you so much for taking the time to share such a spectacular review! We’re thrilled to hear you and your husband had a top-notch experience with our team. We love hearing that Donte made such a great impression. Thank you for choosing Knock. We pride ourselves on our customer service, so these kind words mean so much! We hope you enjoy your new home!

Rated 5 out of 5 stars

Trisha Schmidt was most helpful and…

Trisha Schmidt was most helpful and answered questions promptly. She was by far your best contact.

2 February 2026
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Reply from Knock

Hello Lester, thanks so much for your kind words! We're glad to hear the process was smooth and that Trisha was helpful and responsive. Wishing you all the best in your new home!

Rated 5 out of 5 stars

I was amazed on how easy this process…

I was amazed on how easy this process was. Everyone that we had talked to was very kind and explained everything. Questions...they had all the answers. We are now sitting in a beautiful home sooner than we thought thanks to them!!!

15 August 2025
Unprompted review
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Reply from Knock

Hi Nadine, thank you so much for your thoughtful review—we truly appreciate your kind words and the time you took to share them. We hope you're loving every moment in your beautiful new home!

Rated 5 out of 5 stars

The entire process was so easy

The entire process was so easy. I was able to move into my new home while getting my old home ready for sale. I don’t intend on moving again but it I do I would definitely use Knock again.

30 October 2025
Unprompted review
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Reply from Knock

Hi Barbara, thank you for taking the time to write this spectacular review! We are thrilled to hear you had such a top-notch experience working with our team. Thank you for choosing Knock; if you ever decide to move again, we would be delighted to help!

Rated 1 out of 5 stars

This is a predatory loan

This is a predatory loan. RUN FAR AND FAST.

5 June 2025
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Reply from Knock

Hello Brie, We’ve made several attempts to reach you. We’ve had a great working relationship so far and would appreciate the opportunity to connect. We invite you to please call us at 1-866-996-1695 to discuss your situation further. One of our managers will be available to speak with you directly.

Rated 5 out of 5 stars

Knock for buying and selling

Knock allowed my husband and I to purchase our dream home before selling the home that we were currently living in. They provided funds from the equity of our current home and gave of 6 months after closing on our new home to sell our old home. The old home sold in less than 2 months, closing and all. The agents that I worked with were great very attentive and always available. The experience was amazing!

6 June 2025
Unprompted review
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Reply from Knock

Hello Crystal, Thank you so much for your kind words! We're thrilled to hear that your bridge loan process with Knock was smooth and efficient. Clear communication and speed are top priorities for us, so it's great to know we delivered on that. Wishing you all the best in your new home!

Rated 5 out of 5 stars

The process with Knock was very easy

The process with Knock was very easy! They kept us informed and up to date. The only thing I don't like is that they dictate the selling price, but if you need the bridge, I think it's worth it. The team was fabulous, and I would use them again if needed!

5 September 2025
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Reply from Knock

Hi Jacqui, Thank you for sharing your feedback. We are thrilled to hear you had such a top-notch experience working with our team and wish you all the best in your new home!

Rated 5 out of 5 stars

We were given an explanation of the…

We were given an explanation of the entire loan process and if we had any questions, all we had to do was pick up the phone and someone was always there to provide us with answers. It was an easy and pleasant experience

19 September 2025
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Reply from Knock

Hello Dorina, Thank you so much for your kind words! We're thrilled to hear that your bridge loan process with Knock was a smooth experience. Enjoy your new home!

Rated 5 out of 5 stars

Great service …

Every one was very professional and very helpful to get the loan fast.

29 September 2025
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Reply from Knock

Hi Robert, Thank you for sharing your feedback and for choosing Knock; we look forward to working with you again!

Rated 5 out of 5 stars

Knock was essential in helping me…

Knock was essential in helping me purchase a new while allowing me time to get my existing home ready for sale. I appreciate the quick turnaround and professionalism that made owning my dream home a reality.

29 September 2025
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Reply from Knock

Hello Kelly, thanks so much for your feedback! We're glad to hear the process was smooth and that our team was helpful and responsive. Enjoy your new home!

Rated 5 out of 5 stars

Great Experience

Our Knock team was great! They were very easy to work with, transparent, and were very knowledgeable.

23 September 2025
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Reply from Knock

Hi, thank you so much for your thoughtful review—we truly appreciate your kind words and the time you took to share them. We hope you're loving every moment in your beautiful new home!

Rated 4 out of 5 stars

Wonderful experience …

Considering that it had been 40 years since I had the opportunity to be involved with a real estate transaction, I must say it was arduous but I received assistance from the consultants at Knock. Very helpful and easy to communicate with.

27 August 2025
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Reply from Knock

Hello Wallis, thanks so much for your feedback! We are glad to know our team was there to help you along the way. Wishing you all the best in your new home!

Rated 5 out of 5 stars

It was a good experience

It was a good experience. Everyone that we were in contact with was very helpful and friendly everything went smoothly unlike some other experiences we’ve dealt with before I want to thank everyone for being professional and taking care of business

10 September 2025
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Reply from Knock

Hello Anthony, Thank you so much for your kind words! We're thrilled to hear that your bridge loan process with Knock was smooth and efficient. Clear communication and speed are top priorities for us, so it's great to know we delivered on that. Wishing you all the best in your new home!

Rated 4 out of 5 stars

Great team but complicated process

Lending team was responsive and easy to work with. Trisha was very helpful and answered emails quickly. There were a few issues regarding payoffs and communication with the primary lender. My assumption was that the mortgage for my old home would be paid through an escrow account but a lump sum check for 6 months of payments was sent instead. The check was lost in transit. Two other checks were created but one was sent to the old address with a stop payment on it. Fortunately this was discovered before it created overdrafts but it was definitely inconvenient.
In the future,I would choose a wire or direct deposit to avoid this issue. Also, I'm not sure why these funds couldn't have just been wired to the closing on our new home and a credit issued by that title company. Ultimately we were borrowing the same amount. Hindsight being 20/20, I would probably do a cash out refinance on my existing mortgage if I had to do it again. It would have made things much simpler.

22 September 2025
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Reply from Knock

Hi Thomas, we really appreciate you taking the time to share your experience. We have other methods for receiving funds, but we're glad we could help when your check was unfortunately lost in transit.

Rated 5 out of 5 stars

Knock is a great partner for home financing

Knock was great to work with for our home financing. They were thorough and made it seamless and easy to walk through the process. We recommend them highly!

30 September 2025
Knock logo

Reply from Knock

Hello Sandra, thank you so much for your feedback! We're glad to hear the process was smooth and that our team was helpful and responsive. Enjoy your new home!

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