I should have ordered this memory foam knee pillow before my total left knee replacement operation.... it was 2weeks after the operation before I put in an order as the lower leg was very swollen. Wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My wife was having trouble sleeping when she was around 6mo pregnant and this pillow helped her have a goodnight sleep. It's done it's job, and the price point is excellent. Easy to remove the pillow... See more
I’ve had this item for 5 years and am still using it. It’s great for leaning against for reading in bed, laid flat it helps with nighttime coughing and reflux. A godsend when I was recovering from maj... See more
Ive used apple blossom for a long time. Then it disappeared . I was happy to come across the same perfume sold by kneepillow. The delivery was quick. Well packed. I recommend kneepillow as a good pl... See more
Company details
Written by the company
Welcome to KneePillow.co.uk, a UK-based online retailer specialising in comfort products, pillows, and practical home lifestyle items. Our store was originally created around the idea of simple, well-designed products that help make everyday rest and relaxation more comfortable. Pillows remain at the heart of our product range. We offer a wide variety including knee pillows, pregnancy pillows, wedge pillows, leg elevation pillows, CPAP pillows, and other bedding accessories designed to improve everyday comfort and support different sleeping preferences. Our collection focuses on providing practical solutions that help customers create a more comfortable sleeping environment. Alongside our pillow collection, our store also offers a broader range of home and lifestyle products. Customers can explore furniture such as beds, loft beds, wall beds, wardrobes, seating options including kneeling chairs and nursery chairs, as well as home décor items, fragrances and perfumes, football fan merchandise, and novelty gift products. KneePillow.co.uk is operated by a registered UK business and we are committed to providing a straightforward and secure shopping experience. We focus on offering reliable delivery, responsive customer support, and a carefully selected range of products designed to combine comfort, practicality, and everyday usability. We value honest feedback from our customers and continually work to improve our service, product selection, and overall shopping experience, ensuring that customers can shop with confidence and trust.
Contact info
207 Regent Street, Third Floor, Suite 8-120 kneepillow - AFA Ecommerce Limited , W1B3HH, London, United Kingdom
- +447441395503
- sale@kneepillow.co.uk
- kneepillow.co.uk
4.3
Excellent
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I needed this shipped internationally…
I needed this shipped internationally very quickly and they made it happen! Will be back for sure!
6 June 2025
Unprompted review
Awful non existent customer service
Awful non existent customer service. Nelly hinged wardrobe with mirrors, 1 piece arrived broken- we have emailed them to ask for a replacement part but no response, 3 bits have holes drilled in the wrong place so they don't line up with where they need to go, and 1 puece is too short. Absolutely shocking quality control when they packed or checked it, and no response from customer service so we have a wardrobe we cannot put together. This is after it was delayed being sent out!
20 June 2025
Unprompted review
Professional and Great Service
item arrived very well protected with no damage. there was initially some issue on the shipping cost. communication with kneepillow.co.uk was via emails. their emails corresponding response was fast and pleasant. in the end, kneepillow was very professional and kind to absorb the shipping cost. very great experience and appreciate their kind gesture. will definitely patronise again.
16 May 2025
Unprompted review
Perfect purchase
The parcel arrived and it is the right item I purchased. Delivery was delayed because of import duty protocols. I am so happy with the product.
Tawanda Sungai
Republic of Ireland
20 May 2025
Unprompted review
Lovely lipgloss
It was easy 2 order well packaged & came reasonably quickly .Product is great love it great color lasts really well.
11 May 2025
Unprompted review
Quick to cancel and not refund
I ordered a tote bag and they immediately charged my credit card. Within a few minutes, they cancelled my order. They will not tell me why, nor have they refunded my credit card. I am now having to dispute the charge with my credit card company.
14 May 2025
Unprompted review
The product arrived after a long delay and I almost missed it
The product eventually arrived after a month. I got no notification from customs that the package had arrived in my country and needed my actions. Kneepillow support notified me of this after a negative trustpilot review. The parcel had only my delivery address on it, and no phone number or email address (which I provided when ordering) and the customs could not contact me. I did manage to clear the customs barely on time and eventually the package found it's way.
I've learned from previous experiences that the phone number and email address are important to include while ordering. But apparently sender and delivery companies don't always include them in the shipment slips.
14 May 2025
Unprompted review
What I expected ideal for What I wanted…
What I expected ideal for What I wanted 6
7 May 2025
Unprompted review
Good service
Fast delivery, nothing came broken, very well packaged, products look exactly like picture.
Would recommend:)
9 April 2025
Unprompted review
Apple blossom talc
All arrived safe well packed. Really pleased with my order thank you
1 April 2025
Unprompted review
Smooth ordering
Smooth ordering, quick delivery and the petals were exactly what I expected
20 March 2025
Unprompted review
it was really great
it was really great, although the bag for the pillow tore open really easily
24 March 2025
Unprompted review
Massive liverpool supporter
Massive liverpool supporter born in liverpool lived until 13 moved to Australia now grandson liverpool supporter bought for his graduation will get engraved awesome pens thank you mi
14 March 2025
Unprompted review
Straight forward transaction
Straight forward transaction. Goods as advertised.
1 March 2025
Unprompted review
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