Kiya Cosmetics Reviews 221

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I was introduced to Kiya by my friend who was wearing the body oil. I then purchased it along with the vanilla whip many times as I love the scent and texture. For Christmas my partner purchased th... See more

Rated 5 out of 5 stars

I recently discovered Kiyacosmetics.com and am impressed with their natural haircare, bodycare and skincare products. As someone who values clean and effective beauty products, Kiya has become my... See more

Rated 5 out of 5 stars

Kiya Cosmetics is a brilliant brand that uses lots of natural ingredients. The products make your skin glow, shine and smell amazing. You just feel fabulous after using them. The packaging is great to... See more

Rated 5 out of 5 stars

I have switched all my hair care, body care, facial essentials to Kiya Cosmetics, that’s how good they are! Body oil and Shea whips smell so good and moisturise so well, the shampoo doesn’t leave my... See more

Company details

  1. Cosmetics Industry

Written by the company

Kiya Cosmetics is a clean and simple personal care brand based in London, UK. At Kiya Cosmetics, we strive to be more than just a beauty brand. Our message embodies our dedication to inclusivity, empowerment, transparency, and self-care. Our goal is to inspire individuals to embrace their unique beauty, prioritise self-love, and indulge in rituals that enhance their overall well-being. With our exceptional personal care products, we invite everyone to join us on the journey towards clean, simple beauty. Our dedicated tribe of "Kiya Beauties" is at the heart of everything we do. We strive to empower them to not only look good but also smell good and feel good every single day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

221 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad customer relations

Firstly, i messaged kiya on instagram regarding which product I can get for my kind of skin, until today I got no response, I had to get the oil and the scrub, which isn’t working for my skin.

9 September 2022
Kiya Cosmetics logo

Reply from Kiya Cosmetics

Hi Faith, I'm sorry to hear that you are unhappy with your experience shopping with us.

Firstly, apologies for missing your direct message on Instagram. We do highlight on our website that it is best for customers to reach out via email to avoid your message being missed as we are unable to monitor dms closely. If you have any further questions about the issues your are having, feel free to email us at hello@kiyacosmetics.com and we will be more than happy to assist you. Regarding your experience with our products, it is difficult to determine what would have caused them to "not work" for you as I do not know your skincare goals but I'm happy to discuss this further via email also if you wish.

Apologies again for the inconvenience caused and I hope to hear from you.

Kind regards,
Kay

Rated 5 out of 5 stars

Sumptuous skin nourishment

Delicious whipped butter which is truly emollient. I chose the organic Shea butter and love its earthy, authentic scent. I use it on my hands as part of my bedtime ritual and my skin just drinks it up! Will definitely be purchasing more Bixie skin magic.

10 August 2022
Rated 5 out of 5 stars

The perfect shampoo!

I absolutely fell in love with this shampoo! A little goes a long way and the affect it has on my not only my hair but my scalp is truly amazing!

7 August 2022
Rated 5 out of 5 stars

Great product

Great product . Cleared my blemishes after a week . Good for oily/combination skin aswell as sensitive . Small amount goes along way .

1 August 2022
Rated 4 out of 5 stars

Products received in good time and were…

Products received in good time and were of the same good quality as always. Missing the company logo packaging that I’ve previously received as it adds to the personal touch but overall no complaints 🙂

28 July 2022
Rated 5 out of 5 stars

Thanks again for your products!

Thanks again for your products. What away to keep on track, and make us as customers have that personal experience, and attention to detail. I ordered, and waited patiently, you updated me as to why there was a delay on my order. Well before I knew it you guys were in touch explained the situation, and even gave me a £10 gift voucher for the inconvenience.
Just want to say thank you, and so much appreciated. I wasn’t expecting that at all, just goes to show why I found such a good company, and keep ordering.
Well made good use of my voucher, put it to good use, and used it to buy 2 of the hydrating spray.
Thank you Kiya Cosmetics.

26 June 2022
Rated 5 out of 5 stars

Amazing products!

I’m so happy with my purchases. The sweet nourishing oil smells amazing and is doing wonders for my dry skin. I’m really enjoying using the hair oil and it’s really helping my itchy scalp. I’ll definitely be repurchasing both items and much more from Kiya Cosmetics.

10 May 2022

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