Kiya Cosmetics Reviews 221

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I was introduced to Kiya by my friend who was wearing the body oil. I then purchased it along with the vanilla whip many times as I love the scent and texture. For Christmas my partner purchased th... See more

Rated 5 out of 5 stars

I recently discovered Kiyacosmetics.com and am impressed with their natural haircare, bodycare and skincare products. As someone who values clean and effective beauty products, Kiya has become my... See more

Rated 5 out of 5 stars

Kiya Cosmetics is a brilliant brand that uses lots of natural ingredients. The products make your skin glow, shine and smell amazing. You just feel fabulous after using them. The packaging is great to... See more

Rated 5 out of 5 stars

I have switched all my hair care, body care, facial essentials to Kiya Cosmetics, that’s how good they are! Body oil and Shea whips smell so good and moisturise so well, the shampoo doesn’t leave my... See more

Company details

  1. Cosmetics Industry

Written by the company

Kiya Cosmetics is a clean and simple personal care brand based in London, UK. At Kiya Cosmetics, we strive to be more than just a beauty brand. Our message embodies our dedication to inclusivity, empowerment, transparency, and self-care. Our goal is to inspire individuals to embrace their unique beauty, prioritise self-love, and indulge in rituals that enhance their overall well-being. With our exceptional personal care products, we invite everyone to join us on the journey towards clean, simple beauty. Our dedicated tribe of "Kiya Beauties" is at the heart of everything we do. We strive to empower them to not only look good but also smell good and feel good every single day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

221 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Shea body scrub

This body scrub is the best! The oils in it smell delicious and it leaves my skin so smooth I don’t need to use moisturiser after. I also have sensitive skin and it doesn’t irritate me at all. The fact that Kiya uses all natural ingredients and is made my a small family business makes it even better. I recommend it 100% xxx

27 March 2023
Rated 5 out of 5 stars

Wonderful

Wonderful, fresh and natural hair care that has sorted dry hair issues for our whole family. Highly recommend!

8 February 2023
Rated 5 out of 5 stars

Good sudsy shampoo that leaves hair & scalp fresh and clean

My loctician had recommended African black soap shampoo to cleanse my locced hair, so I researched online and came across Kiya Cosmetics. The shampoo smells divine thanks to peppermint and tea tree oils and the bottle has a nozzle so you can apply shampoo directly to your scalp. I'm an old fashioned girl and like my shampoos nice and sudsy. It lathered really well and did a good job of shampooing my hair. I probably should have used a bit more to get that luxurious all-over sudsy feeling but I was a nervous about using too much product as locs seem to soak up shampoo and then take ages to rinse out. But I needn't have worried as it washed out really easily, leaving my scalp and hair clean and fresh. I'm definitely looking forward to my next wash day.

14 January 2023
Rated 5 out of 5 stars

First time I bought growth oil and body…

First time I bought growth oil and body scrub from kiya cosmetics was in Crystal park, when there was festival in 2021. Since that day i tried it, it has since helped my hair to grow and is in better condition. I highly recommend it, it's well worth the money.

24 November 2022
Rated 1 out of 5 stars

I've never received the item after 2…

I've never received the item after 2 weeks but was still charged a postage fee when asked for a refund. My experience wasn't good which is a shame as I was looking forward to trying out the products.

2 November 2022
Kiya Cosmetics logo

Reply from Kiya Cosmetics

Good evening Caroline,

I'm so sorry to see you had a bad experience with us recently. We had a number of issues with Royal Mail where a few of our customers experienced extreme delays with their orders which was beyond our control. I've just checked on the system and I can see that your order was not refunded correctly, I've just corrected that for you and you should receive your £3.99 shipping refund shortly. Apologies again, and I do hope you will shop with us again soon for a much more pleasant experience.

Kind regards, Kay

Rated 4 out of 5 stars

I love Kiya products

I love Kiya products. But it took so long to arrive and everything was out of stock😭 But it dose wonders to my hair and those of my kids and grandkids so it is a must product in our household.🥰

15 November 2022
Rated 5 out of 5 stars

Quickt delivery

I ordered my body oil literally after seeing an email saying it was 40% off. I ordered and it was delivered withon a few days.

4 October 2022
Rated 5 out of 5 stars

Can't recommend this soap enough!

I got the black soap and face toner and both are doing wonders for my skin - I've struggled with spots since coming off the pill and this has been the only thing that has made a difference, I'm recommending to everyone! Also Kay and the team were lovely and really helpful when I had an issue.

1 October 2022
Rated 5 out of 5 stars

Coconut whip

I had stocked up on the coconut whip which is my favorite to use on my skin. Kiya's loyalty points are really helpful and you can save money on hair and skincare products.

27 September 2022

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