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Kit-Cat UK Reviews 

107
•
TrustScore 2.5 out of 5

2.3

Interior Designer
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Rated 1 out of 5 stars

Got it for Christmas. Contacted the manufacturer and they want all this information for warranty. Prolly so they can say we will not stand by our crap product. Known issues, no updates to their produc... See more

Company replied

Rated 3 out of 5 stars

Lovely retro design clock that tells the time perfectly but let down as the tail and eyes stop moving very often, which is really frustrating. We have rejigged it and moved its position but it will on... See more

Rated 3 out of 5 stars

The service was excellent, my question was promptly answered and my order dispatched very quickly, five stars for that! Sadly though, the product itself is a bit of a disappointment - the animation o... See more

Company replied

Rated 1 out of 5 stars

Recieved a Kit Cat Klock Crimson Royale as a gift from my partner for my birthday . Despite lots of attempts and following ‘trouble shooting’ tutorials on the Kit Cat website we still can’t ge... See more

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Company details

  1. Interior Designer

Written by the company

The number one provider of Kit-Cat clocks in the UK

Contact info

2.3

Poor

TrustScore 2.5 out of 5

107 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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2.3

All reviews

(107)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love it!

Super speedy delivery, really well packaged and great clock, we love it!!

9 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Ordered two item, first arrived very quickly, second item list by Royal Mail but quickly replaced once notified so excellent customer service.

14 December 2019
Unprompted review
Rated 5 out of 5 stars

Happy with the delivery time and not…

Happy with the delivery time and not having to register to make an order, however part of my order hasn’t arrived. I’m hoping that it will arrive in time and if not I will chase, otherwise contact would be appreciated to know what’s going on

9 December 2019
Unprompted review
Rated 5 out of 5 stars

I love this clock

I love this clock, not yet used it as I'm waiting for the cattery to be built and then it will take pride of place. Can't wait to see it working. Quick delivery and well packaged. Very happy.

6 December 2019
Unprompted review
Rated 5 out of 5 stars

Arrived as expected

Arrived as expected. The kit cat looks great. It was bought as a christmas gift so havent taken it out of box so cannot comment further.

30 November 2019
Unprompted review
Rated 3 out of 5 stars

Great concept but doesn't work as it should

Lovely retro design clock that tells the time perfectly but let down as the tail and eyes stop moving very often, which is really frustrating. We have rejigged it and moved its position but it will only move for a few hours then stop again so constantly having to give the tail a wee push to get it going again. Really disappointed as it's not cheap!

29 November 2019
Unprompted review

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