John Hall's Alaska Reviews 

653
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the tour guides and staff for being exceptionally knowledgeable, friendly, and attentive to every personal need throughout the trip. Guests consistently mention feeling completely cared for from the moment they arrive until their departure. Travelers note that all logistics, including comfortable accommodations, delicious meals, and seamless luggage handling, are meticulously organized for a stress-free journey. People also appreciate the breathtaking locations and well-planned itineraries that offer a perfect and exciting blend of outdoor adventure and sightseeing. Many express a deep appreciation for the small group atmosphere which makes the overall adventure feel intimate and exclusive.

What people talk about most

Service

Customers expressed great satisfaction with the service, highlighting professional tour guides, flawless... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Holidays

Users describe positive interactions with holidays, highlighting them as once-in-a-lifetime experiences... See more

User experience

Consumers find user experience to be exceptionally positive, frequently highlighting well-organized... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As being first time John Hall's guests and visitors of Alaska, we highly recommend the Grand Slam tour as it gave us the most variety of sights and experiences in the 49th state in just 10 days. The... See more

Company replied

Rated 5 out of 5 stars

John Hall's team had every detail planned out ahead of time and ready for our group Alaskan adventure tour. The experience was absolutely phenomenal! I will treasure the memories (and photos) forever... See more

Company replied

Rated 5 out of 5 stars

John Hall's Alaska was the best travel experience! The entire staff left nothing to chance. Berkleigh met us at the airport a day early, checked us into Hotel Captain Cook and it just got better from... See more

Company replied

Rated 5 out of 5 stars

Our flight was cancelled in Seattle and our earliest flight was the next day at 5 pm. Jenny and John were exceptional in making sure we were taken care of us by meeting our air flight very late at... See more


Company details

  1. Cultural Tours Provider

About John Hall's Alaska

Written by the company

Quality experiences – large and small – set John Hall’s Alaska apart. In operation since 1982, nobody covers more of Alaska or provides a more enriched small-group experience. As a small family-owned and operated tour company with a passion for Alaska, personal attention, exclusive remote access, immersive cultural encounters, and included meals and activities are hallmarks of the John Hall’s Alaska experience.

These guided tours travel to all five regions of Alaska – the Artic, Inside Passage, Interior, Southcentral, and Southwest – and with group sizes ranging from only 24 to 40 guests, John Hall’s Alaska provides a more intimate “real” Alaska experience. Wildlife encounters, native cultural experiences, behind-the-scenes access, outdoor activities, and the finest lodging in Alaska are highlights of every departure. Combined tour offerings feature six of Alaska’s eight national parks and optional trips to the other two can be added before or after any scheduled tour.

Depending on the itinerary, guests explore via a wide range of transportation modes such as luxury motorcoach, small aircraft, GoldStar first-class rail service, and small private charter vessels. To ensure the highest level of comfort, John Hall’s Alaska operates and maintains a custom-built fleet of spacious MCI motorcoaches that represent the best on the roads of Alaska. Discover more about these award-winning tours.

John Hall's Alaska Cruises & Tours - Award-winning and immersive vacation packages.

Written by the company

We promise to deliver exceptional vacation moments, one small group at a time.
We are proud to be an Alaska Green Certified tour operator working daily to preserve and protect Alaska's wildlife and natural environments for the enjoyment of decades to come.

Contact info

5.0

Excellent

TrustScore 5 out of 5

653 reviews

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5.0

All reviews

(653)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Fun in the 49th state

The highlight for our most recent trip to Alaska was the flight seeing at Chugach. Other highlights included seeing the view of Anchorage from the Glen Alps trailhead (with Uber driver) and the Borealis Base Camp.

3 March 2026
John Hall's Alaska logo

Reply from John Hall's Alaska

Thank you for sharing your experience with us. It’s wonderful to hear your trip included so many memorable moments. We appreciate you choosing to explore Alaska with us and hope to welcome you back again!

Rated 5 out of 5 stars

Trips are well planned and the guide…

Trips are well planned and the guide coordinates and communicates well. Coach is comfortable, clean and stocked with beverages. Staff is very friendly and helpful. Small group tours are so much better than large groups or cruise ships.

3 March 2026
John Hall's Alaska logo

Reply from John Hall's Alaska

It’s wonderful to hear that our planning, guiding and coach comfort all contributed to a smooth and enjoyable trip. We’re especially glad our small group style made a difference for you – it’s something we take a lot of pride in. We appreciate you traveling with us and hope to welcome you back to Alaska!

Rated 5 out of 5 stars

Our flight was cancelled in Seattle and…

Our flight was cancelled in Seattle and our earliest flight was the next day at
5 pm. Jenny and John were exceptional in making sure we were taken care of us by meeting our air flight very late at night and getting us in the hotel. They also cancelled the 2 days that we were getting there early and got us a full refund for those days.
Considering the problems getting to Alaska we really had a great experience. Would highly recommend John Hall’s Alaska Cruise.

17 July 2025
Rated 5 out of 5 stars

A bucket list trip

It was one trip on my bucket list and I was not disappointed!! Highly recommend John Hall if you are planning to see Alaska, we saw a lot on our trip. I would do it again!

10 July 2025
Rated 4 out of 5 stars

Being in Alaska made it great and John…

Being in Alaska made it great and John Hall's helped us to see parts of Alaska not always seen by the average traveler. We stayed in wonderful hotels and had fabulous meals. We traveled on several kinds of planes to reach out of the way places and traveled by train to Denali.

19 July 2025
Rated 5 out of 5 stars

A trip to Alaska was on our bucket…

A trip to Alaska was on our bucket list, but the cost kept holding us back. Our Grand Slam trip with John Hall's was everything, (and more), than what we expected. It was the most amazing trip we have ever been on. Do not let the cost deter you, it was worth EVERY penny! Highly recommend this trip!

10 July 2025
Rated 5 out of 5 stars

Outstanding Alaska Trip

After taking two trips with John Hall's Alaska I may never travel any other way. The go over the top to make trip seamless with every detail taken care of all along the way. And to see many things others do not get to see. Great family run company that is worth what you pay.

10 July 2025
Rated 5 out of 5 stars

John Hall's Alaska is awesome

John Hall's Alaska took care of us from beginning to end. They took care of the luggage, all the tours, most of the dining. They helped us with the pre- and post- trips, as well. Every person we interacted with was super pleasant and helpful.

18 July 2025
Rated 5 out of 5 stars

A marvelous trip of a lifetime!

Everything was really phenomenal: The locations we visited, the food by a personal chef on the Admiralty Dream, the personnel who led tours and on and on! It was especially nice to have John Hall and his family along on the Admiralty Dream because he is extremely knowledgeable about Alaska. Also, the fact all people who attended to us, led tours, being native Alaskans we marvelous!

8 July 2025
Rated 5 out of 5 stars

We had a trip of a life time

We had a trip of a life time. We were well taken care of with not a care in the world while we traveled. It was well organized and we had no hiccups, but if we would have JH would have taken care of it and us promptly and smoothly. I would strongly recommend a trip with them

7 June 2025
Rated 5 out of 5 stars

This was the experience of a lifetime.

Our tour experience was nothing short of amazing. The Driver / Tour Guide was fantastic, the motor coach was clean and comfortable, the selection of sites that we visited was awesome. We enjoyed our lunch stops at Trappers Den and Tolsona Lake. The excursion through Prince William Sound, and several sightings of Mount McKinley were particularly special. The meals, whether at a back country lodge or a high end restaurant were all incredible and we shared them with a wonderful group of people from all over the country.

5 June 2025
Rated 5 out of 5 stars

1898 Alaska & Yukon Gold Rush

The itinerary was great. We saw/experienced so many things that we would never have been able to do otherwise. Our driver/Tour Manager, Jeremy, was awesome and shared his vast knowledge of Alaska and First Nation history. We also always felt safe with him behind the wheel. We were treated royally!

19 June 2025
Rated 5 out of 5 stars

"Untamed Alaska" by John Hall"s Alaska

I went on the "Untamed Alaska" tour and from the moment I was greeted at the airport in Anchorage by Adison and Landy at midnight and taken to the Captain Cook Hotel I knew I was in good hands and this was going to be unbelievable...and it was!!
Jenny at John Hall's Alaska did an outstanding job getting everything organized for me.
A HUGE shoutout to Jeremy Riddle who led our group(family) on this 11 day adventure. Jeremy guided us every day with his stories and unbelievable knowledge of this great and beautiful land.
From halibut fishing in Cordova to a helicopter landing on a glacier in Denali and riding on the Alaska Railroad with it's glass domed cars and GoldStar service with lunch on board to Talkeetna was a great experience and made me just love Alaska even more.
So because of this wonderful experience I have already committed to the "National Parks" tour next year for a new 14 day adventure.
Thanks to everyone who made this an adventure of a lifetime.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

John Hall was on the ball!

John Hall was on the ball! We were treated well, and did not have to worry about anything. From the moment we landed in Anchorage to the moment we departed on the last day we were well taken care of. Our Tour Manager, Steve Thompson, was so nice and knowledgeable with Alaska. It was so much fun being on his coach. Our daughter has many dietary needs and he made sure to double check on everything she ordered or was served. This was our tour and John Hall has set the bar high! Thank you for being such a great company that serves so well.

6 June 2025
Rated 4 out of 5 stars

The company handled everything for us

The company handled everything for us. we were extremely impressed. The only reason we didn’t give it 5 stars was because we did not receive emails that were sent out concerning a side adventure that we had an option to take and one on Cluster app.

5 June 2025

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