Kirkwood Personal Estate Agents Reviews 

45
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thank you to Suzy, Hazel and Sarah for a smooth and speedy sale. Suzy is very knowledgeable of the locality, providing valued advice and contribution for presentation prior to marketing. We were given... See more

Rated 5 out of 5 stars

Asked Suzy to help after the High Street agents had failed to sell the property after 3 years of trying. She found the buyer on the first viewing and handled the technical side of move efficiently and... See more

Rated 5 out of 5 stars

We bought our property through Kirkwood's and found the whole experience very good. Suzy's personal touch is a real plus point to the stressful house purchase process, she was always on hand for que... See more

Rated 5 out of 5 stars

Suzy is the best agent you'll ever use. She is friendly, personable and is always available to give your property the best chance of selling. Suzy really does go above and beyond and i can honestly, h... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

A personal estate agents specialising in sales in Maidenhead, Berkshire - in particular properties in catchment for Oldfield and Furze Platt schools. A family owned business started in 1980 now by Suzy Kirkwood.


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4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend and committed estate agent

I highly recommend Suzy as an estate agent, we bought our first house from Suzy in 2014 and after such a positive experience with her we sold through her in 2022. Suzy is very knowledgeable and listens. Throughout our process of selling and buying Suzy provided that extra care whether personally helping with getting our house ready for viewing or helping us navigate unforseen sutuations.Suzy is also very conscientious and communicates clearly and in a timely manner - we had complete trust in her. Wouldn't hesitate to work with Suzy again.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended first class estate agent

Kirkwood were highly knowledgeable, totally professional, and always went above and beyond to help. Right from our first meeting it was clear that they are local experts, which was invaluable, and Suzy personally made it her mission to help us find the perfect home in the location we wanted.

The whole team were a huge help liaising with and chasing relevant parties each and every step of the way and were pivotal in ensuring the whole process went as smoothly as possible.

We would 100% highly recommend Kirkwood Estate Agents & Suzy without hesitation.

From all of our family, we couldn’t be more grateful for all of your help Suzy.

11 August 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional estate agent

We purchased a property through Suzy Kirkwood and if it were not for her tenacity we honestly believe it would never have happened. We are so grateful that Suzy stuck with it for so many months to help us to get out of rented accommodation and into a new home with our children in time to apply for school for our daughter. It was an incredibly stressful experience but one which was greatly eased thanks to Suzy. She was open, communicative, honest, helpful and very kind. She went above and beyond to ensure we were able to complete on our new home. I would highly recommend her and should we ever come to sell - which certainly won’t be any time soon - we will be giving her a call.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Suzy

I would highly recommend Suzy. As a buyer Suzy was friendly, helpful and was great at communicating every step of the way. Both Suzy & Hazel were fantastic and very professional. Could not recommend them enough. Thank you both!

23 September 2022
Unprompted review
Kirkwood Personal Estate Agents logo

Reply from Kirkwood Personal Estate Agents

Hi Natalie
Thank you for your kind words. It has been a pleasure for Kirkwood's to assist you in getting your new home. Challenging at times but we got there! Hope to catch up with you soon and if we can assist with any local trades people or local information on the area, please do not hesitate to contact Hazel or myself. See you soon, Take care, Suzy K :)

Rated 5 out of 5 stars

I would sell through Suzy again in a heartbeat

I've had both the buying and selling experience through Suzy. As a buyer 5 years ago she's friendly, welcoming and has integrity - you know your offer will be fairly communicated to the seller. As a seller this year, Suzy & Hazel are a great team. Fair market advice and reasoning from Suzy. Communication is constant, she will really push to work out the status of the chain. You really get a genuine feeling with Suzy that she's as invested in the process as you. Her reputation precedes her and my experience this autumn shows it's richly deserved.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Professional, honest, practical, responsive

We had our heart on highly sought-after neighbourhood which seldom have properties coming onto the market. Suzy was great in fitting us into a packed viewing schedule and gave us honest and practical advice which led to a successful purchase of our dream home. A special shoutout to her team, particularly Hazel, who did not hesitate to drive out to my new home at the drop of a hat to assist me. Suzy and her team are responsive to emails and can be reached on phones easily - this certainly made the whole buying journey a great deal smoother and anxious-free!

31 August 2022
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and personable: Amazing support!

We bought a home sold by Suzy Kirkwood and her team, and were beyond impressed with the service they gave. Suzy was always available to answer questions (even whilst on holiday!) and help move things along when needed. She brings clear expertise and enthusiasm that made all the difference in our sale. I couldn't recommend her highly enough. We were very lucky our seller went with her.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

Best agent by a mile

Suzy is the best agent you'll ever use. She is friendly, personable and is always available to give your property the best chance of selling. Suzy really does go above and beyond and i can honestly, hand on heart say, my house sale would not have been as smooth or successful without her involvement. From start to finish Suzy's communication was excellent and the service was second to none.

19 December 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing estate agent

Absolutely amazing estate agent! Suzy was friendly, informative, professional and went the extra mile to ensure our property was marketed in the best way possible. Suzy doesn’t just sell a house, she personalised her service to be unique for our home, I order to match the perfect buyers to their new forever home.
We tried another agent first and their service lacked in communication and service, Suzy was a breath of fresh air and I would recommend her in a heartbeat for anyone looking to sell or buy a home. We sold quickly with Suzy’s help and she was so diligent at every step of the process and never left a stone unturned to ensure successful completion!
Thank you Suzy, you are one in a million!

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Thanks Suzy for helping us find our…

Thanks Suzy for helping us find our dream home. Thanks for your hands on approach and availability when required despite how busy you are. We couldn’t have asked for a better agent. A fantastic experience from start to finish. Highly recommend ☺️

J&G

19 May 2021
Unprompted review
Rated 5 out of 5 stars

A fantastic experience

A fantastic experience from start to finish. Having been an estate agent myself for over 15 years, my old company could learn so much from Suzy. Personal attention, great communication, admirable negotiating skills and faultless in keeping me informed and updated every step of the way. I would highly recommend Kirkwood agency for anyone selling their property in their area.

23 February 2021
Unprompted review
Rated 5 out of 5 stars

Recommended

Asked Suzy to help after the High Street agents had failed to sell the property after 3 years of trying. She found the buyer on the first viewing and handled the technical side of move efficiently and without undue fuss. She has a very personal approach, doesn’t arrange viewings just for the sake of appearing busy and is very conscientious. Not the cheapest option but worth the extra. Highly recommended

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Very good agent

We bought our property through Kirkwood's and found the whole experience very good. Suzy's personal touch is a real plus point to the stressful house purchase process, she was always on hand for questions/queries and kept the process moving along. We would not hesitate to call on her in the future, albeit we hope that is a long way away!!

Tom and Alex

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Defenitley recommend

Suzy has been great with our property sale. We initially choose Suzy after meeting her when we were purchasing and were really impressed with the help she offered. Now as a seller Suzy has given us a really personalised service - from bringing items to help stage the house to access to a network of local trades people to make small home improvements to maxamise our sale potential. After agreeing to a sale Suzy has been relentless in chasing the rest of the chain and our solicitors to make the exchange a smooth and as efficent as possible for us.

22 July 2020
Unprompted review
Kirkwood Personal Estate Agents logo

Reply from Kirkwood Personal Estate Agents

Hi Steve, Many thanks for your kind words and so pleased that I have assisted you and your family to move and wish you all the best in the future. Take care, Suzy K

Rated 5 out of 5 stars

Suzy has gone above and beyond

Suzy has gone above and beyond with a very difficult sale for her, due to the sellers (our mother in law) being a older lady who is not good with stress every thing that has happened suzy has been right on hand. I can not recommend her enough.

7 April 2020
Unprompted review
Rated 5 out of 5 stars

Dedication and professionalism

They say that selling a house can be one of the most stressful experiences in life and I’m sure many people would agree. However having Suzy with her professional and personal service ensured that I got through the experience in one piece.

Suzy absolutely recognises what clients are looking for and matches them perfectly.

Every hitch along the way was resolved by Suzy. It really didn’t matter how busy she was. The whole process seemed so personal and nothing was too much for her.

I managed to sell the house and complete within 3 months of putting it on the market.

Thank you once again Suzy

14 March 2020
Unprompted review
Rated 5 out of 5 stars

Review of Kirkwood Estate Agency: To Buy or not to Buy?

It is common knowledge that selling your home and moving house is counted as one of the most stressful experiences of modern life. It stands to reason therefore, that you need an estate agent that can be trusted.
My husband and I had decided to relocate from Maidenhead to be nearer to my parents in the Cotswolds. We had also decided that we were not going to be stressed about it, but it was going to be an adventure.
Suzy Kirkwood was friendly and professional. She valued and marketed our home with efficiency and showed absolute respect to us as clients. She never phoned during my working hours, instead leaving messages by email or text that we could deal with later. The buying and selling process was explained clearly and I always knew that I could contact her with any questions.
Suzy also explained that sometimes clients change their minds…I confidently assured her that wouldn’t be us. I couldn’t imagine starting on this process without seeing it through.
After two months on the market, a price reduction and two offers, we had seen over twenty properties in the area near my parents. The magic bullet of selling in the south-east to move anywhere in the UK was not as magic as we had hoped in the Cotswolds…
None of the houses we viewed were as spacious as our current home. If they were, they were too far out from my parents. We toured the villages and the outskirts of the town where they live and grew increasingly anxious. The adventure was proving to be more of an emotional rollercoaster than we had bargained for. We didn’t actually want to live in any of the houses which our budget afforded us. It looked like we were going to be one of those sheepish clients who withdrew their property from the market.
Having decided that it wasn’t meant to be, we needed to contact Kirkwoods. Instead of the stereotype of an estate agent pushing us to change our minds, Suzy was the absolute opposite. She was empathetic, kind and compassionate. She showed us courtesy and understanding and didn’t once try to change our minds. She acknowledged how emotional it is to move house and recognised that to change area is even harder because of the leaving behind of a community.
Suzy assured us of her help should we decide in the future that we want to have another go.
For now, we have learnt to be grateful for what we have and reinvest our energies in the home we have been in for over twenty years.
I cannot fault Suzy’s help, communication or conduct. It is good to know that her agency is one which is reliable, professional and compassionate.

10 March 2020
Unprompted review
Kirkwood Personal Estate Agents logo

Reply from Kirkwood Personal Estate Agents

Hi, Really appreciate the kind words. I understand that moving is one of life's top three stresses, Death, Divorce and Moving House and here at Kirkwood personal estate agents, we hope that we can reduce the stress and if some clients need to realise that moving is not always the right thing to do at that time, we totally understand. Glad we have a happy customer anyway!

Rated 5 out of 5 stars

Highly recommended real estate agent

We recently sold our property near Pinkneys Green in Maidenhead with Suzy Kirkwood from Kirkwood Personal Estate Agents acting as our agent.

We were delighted with her service from being to end. We found Suzy to be extremely knowledgeable about our area of town. She also had a number of suitable buyers on file which meant inspections even before the property was listed online.

She went above and beyond what one might expect in order to help us present our house to its best and maximise our sales price, and she worked tirelessly throughout the process to ensure to a quick sale and rapid exchange and completion.

We would have no hesitation in recommending Suzy to anyone looking to sell their property.

22 February 2020
Unprompted review
Rated 5 out of 5 stars

Suzy truly amazing

Suzy truly amazing! She is full of boundless energy and enthusiasm, and combines this with with absolute professionalism and commitment. She is always available (even when she's on holiday; Suzy you must stop this - it can't be good for your health!) She, quite simply, gets the job done with the minimum of fuss. I can't recommend her highly enough.

13 December 2019
Unprompted review

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