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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its comfort and effectiveness in preventing issues like blisters and chafing. Many appreciate the unique toe design, noting how it enhances their hiking and running experiences, and makes a significant difference in overall foot comfort. However, some customers also noted that delivery times were often longer than expected, with some orders taking a couple of weeks to arrive, sometimes originating from China. A few people also expressed concerns about the quality of the materials, particularly regarding the actual merino wool content and the durability of the socks after washing.

What people talk about most

Product

Reviewers express high satisfaction with the product, particularly the socks. Many customers praise their... See more

Quality

Consumers generally express satisfaction with the quality of the socks, highlighting their comfort, softness,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers express frustration... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and quick,... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced prompt replies, with... See more

Based on these reviews

Rated 4 out of 5 stars

Product are packaged well, as it was only three pairs of socks they fit through the letter box. As the delivery time was longer than I expected (but I hadn’t take much notice when ordering, so it cou... See more

Rated 4 out of 5 stars

Product seems great (based on a single 5km Parkrun). A strange sensation pulling what amounts to woolen gloves over my toes and my little toes are quite little but the bit of extra fabric that I wasn... See more

Rated 4 out of 5 stars

User friendly website. Socks came from China, so they took a couple weeks. So far I’m loving the fit and the different lengths - this is helpful depending on the activity I’m doing. I’m concerned abou... See more

Rated 4 out of 5 stars

Extremely comfortable socks. They have resolved the blistering on my little toe from longer hikes. Easier to put on than I had expected. Delivery took a long time, about two weeks from ordering. I... See more

Rated 5 out of 5 stars

These socks have made a big difference in my hiking experience. Because of my foot problems, I used to be afraid of going on long hikes, but these days I can hike all day without feeling uncomfortable... See more

Rated 5 out of 5 stars

These have revolutionized my hiking experience. I used to dread long hikes because of foot pain but now I can hike all day in comfort. The toe separation prevents all the friction issues I used to hav... See more

Rated 5 out of 5 stars

The socks came quickly and in my first few times wearing them I can already feel the difference in my toes. I was experiencing two toes rubbing together, which was causing a blister and pain when I wo... See more

Rated 5 out of 5 stars

I was skeptical about the toe socks ….however after wearing them hiking keeping them on for errands wearing them still for an hour on my elliptical and on until I showered before bed I can report... See more

Rated 5 out of 5 stars

Bought two pairs of crew length socks a few weeks back and was so impressed with the extra comfort and support they offered . Just received another order including pairs for my Son and Grandson who ar... See more

Rated 5 out of 5 stars

re Order 124369: Thank you for sending a large-size replacement, as I requested. I shall put the small pair, which I ordered in error, into the Royal Mail post, unless you prefer me to use a differ... See more

Rated 4 out of 5 stars

Took a little longer to arrive than I would expect, but they’re here now so that’s all good. Very warm and am a little disappointed to see that although billed as merino socks they are actually only... See more

Rated 5 out of 5 stars

They're great socks for trekking and backpacking. They are incredibly comfortable and solve all of my past foot problems. They are really good and withstand difficult conditions. Perfect for those who... See more

Rated 5 out of 5 stars

Really good delivery and product as described. I went for the low level sock so nearly invisible when wearing with a shoe. First time I’ve had individual toes and found them very comfortable to wear... See more

Rated 5 out of 5 stars

Thought there would be an issue with shoe size ie shoes too small due to toe bits, but have to say there hasn’t been and issue so hopefully I will have less corns between my toes!

Rated 5 out of 5 stars

I've never worn tabe socks before. My wife loves them. I have hammer toe on one foot and though these are not toe spreaders, the socks help separate those toes. The only recommendation is make is... See more

Rated 5 out of 5 stars

Thank you for making these socks!! For me, I need to keep my toes separate from one another because when I walk they rub together and form blisters. It has been super painful. However, ever since I fo... See more

Rated 5 out of 5 stars

So far they have been good socks. They are comfortable and soft. I was not expecting them to be shipped from China, so the roughly 14 day transit time from shipping to delivery was a bit surprising,... See more

Rated 5 out of 5 stars

I do a lot of work on a treadmill, around 7hours a week, this has resulted in blisters and corns which are very painful, after reading the reviews about these kinto socks I decided to order 3 pairs, o... See more

Rated 1 out of 5 stars

This company are just ignoring all my requests for information on my refund. They received my order back on 21st January but still refuse to help. Don’t be conned by there advertising. They are not tr... See more

Rated 5 out of 5 stars

Novel idea these socks ok takes bit longer to put on but ultimate comfort each toe has its own sleeping bag!!!!

Rated 5 out of 5 stars

I have been suffering with a crushed little toe. I ordered Coolmax Kintoe socks on reading their reviews & hope that toe socks would help. Delivery was faster than I expected. I have been surprised... See more

Rated 5 out of 5 stars

This is my second order as I just love running in these socks! We grouped together again to get the best bargain price :) They come much quicker this time so I think the fulfilment side of things has... See more

Rated 5 out of 5 stars

Perfect for my ultrarunning training. These socks have eliminated all my blister problems and allow me to focus on my running instead of foot pain. The quality is outstanding and they wash beautifully... See more

Rated 2 out of 5 stars

Goods have not been delivered to carrier 10 days after they expected them. Kintoe just referred me to the carrier! I followed up with Kintoe again, who said they needed to investigate and so far remai... See more

Rated 5 out of 5 stars

I love these socks, tried them and went back for more. I've signed up for a 26 mile walk, started my training with only 2-3 miles (I've been sedentary for years) and got blisters. Since getting these... See more

Rated 5 out of 5 stars

Excellent socks, fit really well and are really comfortable. Only downside is slow delivery as they come from China. Will order again though.

Rated 5 out of 5 stars

I was happy that the shipment got here in a relatively short time. These days, shipping to Hawaii can be very hit and miss. But these got here in time. Wore them for the first time today, and they... See more

Rated 5 out of 5 stars

Socks arrived quickly. I've never tried these socks before but I must say they are very comfortable. Will keep wearing them for a while and probably order some more.

Rated 5 out of 5 stars

I really like them the only issue I have is they are a longer than I expected I ordered the medium but should have ordered the small but according the size chart I needed a large.

Rated 5 out of 5 stars

Product is great. Tried them this weekend and worked really well. Feet were dry and did not feel as tender after. Had an issue with shipping but customer service handled it and were quick to correspon... See more

Rated 1 out of 5 stars

The socks arrived weeks later,wrapped in cheap packaging with Chinese writing,no letters,invoices or notes,just straight from the far east. I doubt they're merino wool either,but cannot prove this. Yo... See more

Rated 2 out of 5 stars

Delivery, which was from China, was extremely slow. Delivery updates via the link were also slow, with the three pairs of Kintoe socks appearing to be stuck in Transit on Mainland China for weeks. The... See more

Rated 5 out of 5 stars

I ordered 4 pairs of different types. I intended to use them for walking but have found them great for the gym and everyday use. They are so comfortable. Haven’t used them yet for hiking but I fully e... See more

Rated 5 out of 5 stars

So far so good - bought these because my toes do rub against each other and the individual toe cover has helped.

Rated 3 out of 5 stars

It worried me that the tracking number that was sent went to a dead link. I also didn’t receive a receipt with a confirmation number. I was sure I had been ripped off and was about to contact my credi... See more

Rated 5 out of 5 stars

Delivery was fairly fast, socks are very comfortable if a little tricky to put on . I bought them as I get corns between my toes and hoping they will alleviate this

Rated 5 out of 5 stars

There are many products out there that make claims, followed by “results may vary”. As a part of taking control over my life and my health, I started walking daily. On the weekends, I like to g... See more

Rated 5 out of 5 stars

I just bought the bundle they take a little longer to put on but Honestly these things are fugging awesome! I’m going to buy another bundle of the wool soon see if they are a little thicker. Thanks

Rated 4 out of 5 stars

Prompt response to order. Easy to navigate website and place order. Able to keep track of item routing. Good quality product , very comfortable to wear. Would recommend purchase.

Rated 5 out of 5 stars

Having used Kintoe socks for several months now, I have decided to invest in more. Miles of walking without a single blister.

Rated 5 out of 5 stars

Great quality merino wool socks and great follow up to ensure satisfaction. Would definetly use kintoe again for future purchases.

Rated 4 out of 5 stars

Fantastic product, fits well and I haven’t even felt the socks when running. Delivery took slightly longer than expected but I was kept informed.

Rated 5 out of 5 stars

Haven’t tried them yet. They are a gift. Spouse needed warmer toe socks. They really protect his feet. I loved how minimal the packaging. Your 99 day money back policy is amazing and builds confi... See more

Rated 5 out of 5 stars

Ordering was quick and easy. I opted not to go with the cheaper knock-offs. My feet are worth spending money on! Very happy with my new socks. Will definitely be ordering again.

Rated 1 out of 5 stars

This is a scam! Waiting over 3 weeks, still Waiting BTW for the socks! Jenny helpful as a not being able to find my order on the system helpful!! So not further delivery info added! Cancel via credit... See more

Rated 5 out of 5 stars

First time wearing Kintoe socks, ran a 21k Trail race in Florida with zero issues. No blisters and feet stayed cool. I am sold. Will never run a race in any other socks.

Rated 4 out of 5 stars

I know there have been some 1* reviews but my experience of ordering and delivery was good. The socks were bought as a gift so if they ‘work’ (or not) I’ll edit this review accordingly.

Rated 5 out of 5 stars

Product came on time as expected. Different for sure. Have worn 5 times now running over 3 miles. I am beginning to really like them.

Rated 1 out of 5 stars

Ordered socks of this lot over a week ago, unable to track order. Reached our got a lovely speedy reply from Jenny then all down hill from there. Currently getting ignored, do yourself a favour and gi... See more

Rated 5 out of 5 stars

Amazing product! I’ve always suffered from blisters while running and hiking. I’ve been using the running toe socks for a while now and have had 0 blisters! Small is perfect on my feet but a bit ti... See more

Rated 1 out of 5 stars

Ordered 15th January. Say 3 to 5 working days. No way to track on website. Used the Shop App and that gives some kind of Chinese tracking number that doesn't work. There's an order number on that but... See more

Rated 1 out of 5 stars

Placed an order for several pair. After 3 weeks I reached out to get an update on shipping and they provided me a tracking number from China that only said order received...there was no movement on th... See more

Rated 1 out of 5 stars

If I could give this company a zero star rating I absolutely would. They offer a 99 day hassle free money back guarantee and they’re obliged to stick to the rules of the long distance selling act. Al... See more


Company details

  1. Sportswear Store

Written by the company

🛍️ Hassle-Free Returns If you’re not completely happy with your purchase, we offer a hassle-free return policy to ensure a smooth and worry-free experience. 📧 We’re Here to Help Have questions or need assistance? Reach out to us at support@kintoe.com. We aim to respond within 24 hours. If you don’t see our reply, please check your spam or junk folder. 💬 We Value Your Feedback Your insights help us grow and serve you better. Whether it’s a review, suggestion, or a simple hello, we love hearing from our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

451 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the socks.

Love the socks.
So quick getting delivered - considering they came from USA, 7 days. Amazing.
My toes are going to be well protected.
The deal of buy two get one free was fab.

24 March 2026
Unprompted review
Rated 2 out of 5 stars

Extortionate price & Poor quality

I ordered these running socks as I thought this was a genuine sporting company. After this experience I’m not too sure. I emailed the company due to the item not arriving in good time. When I asked where the item was coming from I was advised from a warehouse in Asia. The item did finally arrive and I immediately observed and felt the quality to be very poor. I emailed the company and had to complete a form for a refund. I did this, sent it tracked and awaited the ten days for my refund. It never came. I did eventually get my refund after contacting them again.
A little search on other sites and I can find the same running socks for about £4 elsewhere instead of £17.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Hiking!

Hey!

I took them on a hike. 5 miles, 1500ft of elevation, and a 21lb backpack.
These are the best socks ever!
The best toe and overall foot comfort I have ever experienced!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Do what is claimed

Do what is claimed
This is the 3rd pair I have purchased, the only socks I use now for road (not much), trails and hills.
I can't believe it took me so long to be converted.😀

21 March 2026
Unprompted review
Rated 5 out of 5 stars

GREAT website

The website makes it easy to shop. I had a question, so I emailed them, and they responded right away!
I LOVE the toe socks, and will be putting these to a MAJOR test, when we set out to walk the Appalachian trail!!!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

I've never worn tabe socks before

I've never worn tabe socks before. My wife loves them. I have hammer toe on one foot and though these are not toe spreaders, the socks help separate those toes.

The only recommendation is make is better guidance on washing merino wool socks to prevent felting, and in support of this the way to identify merino from coolmax.

This is my second order. I'd swear the first was shipped from China and took a while. This order came more timely and seems from a domestic location.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Love these socks!

Socks are great! Super comfortable ! Shipping isn’t the quickest, but they are well worth the 3-4 week wait!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Surprising results

I was very impressed with the results from simply changing to toe socks! I've had diminished pain from a bunion that isn't even very prominent.

12 March 2026
Unprompted review

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