Dean did an amazing job. Our site had stopped performing and the cause was not at all obvious. He could have told me to "go talk to the plugin developers" but instead he found a work-around that got t... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Vernice was very knowledgeable. She immediately saw that there was a complicated issue, that all the settings were correct, and that there was an issue on their back end. She did not ask many question... See more
Company replied
For quality: Kinsta is the Ferrari of Managed Wordpress Hosting! I can’t say enough good things about Kinsta and their support team. Every single person I interacted with was extremely professiona... See more
Company replied
Kinsta is awesome. I'm not technically minded but their staff expertly guided me through the setup process. All their operators are friendly and patient. The platform is also intuiative so I'd be surp... See more
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Company details
Written by the company
Kinsta was founded in 2013 with a desire to disrupt the status quo. We set out to build the best hosting platform in the world and be an extension of your business—that's our mission. You get the most out of your websites with fast, secure, feature-rich managed WordPress hosting. Over 230,000 businesses and agencies worldwide trust Kinsta. We take security and privacy seriously and comply with internationally recognized standards: ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, CSA STAR Level 1, GDPR and CCPA
Contact info
8605 Santa Monica Blvd #92581, 90069, Los Angeles, United States
- marketing-accounts@kinsta.com
- kinsta.com
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reasonably priced and great support
29 September 2025
Unprompted review
Reply from Kinsta
Hey there, Timon,
Thank you for your kind review. We're happy to read that you're satisfied with Kinsta's service and support.
Thank you for trusting us with your project! 🥰
Adrian TOP CLASS Support Technician
Adrian, the Support Technician, was very knowledgeable, prompt to isolate the issue, and pointed me in the right direction to rectify my DNS-related issue at GoDaddy and Cloudflare. He was patient with me as I'm a new Kinsta customer. Good 1st impressions go a long way. Keep up the great work. and the TOP CLASS web hosting.
21 September 2025
Unprompted review
Reply from Kinsta
Hello there,
Woohoo! Welcome to our platform! Thank you so much for leaving feedback about your experience with our Tech Support.
We are thrilled to read that Adrian helped in a fast and professional manner. We are always glad to assist.
Thank you for trusting Kinsta with your project! We look forward to continuing to support you on your web hosting journey. 🫶
had a few issues with dmarc and some…
had a few issues with dmarc and some issues popping up in error log and Dean was super helpful sorting them for me with my new site migrations
20 September 2025
Unprompted review
Reply from Kinsta
Hello Steve,
Thank you for your review. We are very happy to read that Dean helped you resolve the issues. Our team is always at your disposal, and we are very glad to have you with us!
Thank you for choosing our service! 🤩
I'm a Founder/CEO and Kinsta is INSANLY AWESOME
You know, I am the Founder and CEO of a couple tech startups, and I've hosted many company sites through various WordPress hosting sites for years. I finally landed on Kinsta a few years back and will NEVER switch. Ever.
Why? The support quickness and resolution they provide is INSANELY good. I still can't believe it. I wish my own support team was like like them.
I actually use Kinsta as an example with my Chief Operating Officer to showcase what REALLY SPECTACULAR SUPPORT LOOKS LIKE.
They're. Freaking. Amazing.
18 September 2025
Unprompted review
Reply from Kinsta
Hey there, Mike,
Woohoo! Thank you so much for your review!
It's so wonderful to learn that you found the right hosting partner at Kinsta and that we serve as an example for your team.
We're thrilled to read your feedback on our Tech Support and are honored to serve your business.
Thank you for trusting Kinsta! 😍
Kinsta is always there for me when I screw up
Kinsta is always available when I screw up, has a better availability than my own platform and always know how to help and get things fixed in no-time.
Their selfservice tools are top notch and exactly what you need to do 99% of the things yourself.
Their support engineers are skilled and friendly and know how to cater the absolute beginner (my team members) and people with more experience (== what my team members say about me).
It's a pleasure working together with such a skilled and qualified team that never lets you down when you break your own sites.
19 September 2025
Unprompted review
Reply from Kinsta
Hi there, Flip,
Thank you very much for your kind review. We're always glad to help and it's great to read that we serve your team well regardless of tech levels.
We're honored to support your project and are happy to have you with us! 🥰
Kinsta provides quality and timely…
Kinsta provides quality and timely resolution to my WP performance issue. Nicely done
19 September 2025
Unprompted review
Reply from Kinsta
Hi there, Edwin,
Thank you for your review. So glad we can help enhance your WordPress project's performance.
We're always here to assist! Thank you for trusting Kinsta! 💗
Top notch customer Care 👍
10 September 2025
Unprompted review
Reply from Kinsta
Hello there, Charles,
Thank you for your kind words. We're very happy to learn that you're enjoying Kinsta's Tech Support. We're always glad to assist, and it's great to have you with us! 😍
Great an fast service
Great an fast service, the technical support was patient and tried ways to resolve my site's problem, I appreciated the help.
17 September 2025
Unprompted review
Reply from Kinsta
Hey Lucy,
Thank you for your review. We're glad to read that you are satisfied with Kinsta's performance and our Tech Support.
It's great to read that you find our team helpful.
Thank you for choosing Kinsta! 🥰
Kinsta's capabilities are phenomenal, Support is even better.
Kinsta's capabilities are phenomenal. From staging environments, SSL, daily backups, and the array of caching tools, Kinsta is incredibly capable and the best hosting provider I've come across. However, what really sets Kinsta apart is their customer service. Kinsta's support team is among the most helpful, friendly, timely, and knowledgeable that I've ever encountered (across all industries). Whatever you're doing support wise, don't ever change it!
10 September 2025
Unprompted review
Reply from Kinsta
Hi there, Mackenzie,
Thank you so much for the lovely review.
It's wonderful to read that you are enjoying our services and features.
We're especially grateful for your kind words on Kinsta's Tech Support; our Engineers are always happy to assist, and feedback like yours keeps them going.
Thank you for trusting Kinsta! We look forward to continuing to serve your project! 🫶
Amazing support
Amazing support! Was on top of a technical issue and even reached out to let me know it was fixed!
8 September 2025
Unprompted review
Reply from Kinsta
Hey there,
Thank you so much for your review. We're so happy to read that our Tech Support Team was helpful. We're always thrilled to receive feedback!
Thank you for trusting us with your project! 🤩
Reliable WordPress host
Reliable WordPress host.
Many features which reduce the administration burden of managing WordPress.
Great tools built into their admin portal such as automated backups with optional manual backups, certificate management, easy PHP upgrade paths, plugin patching, vulnerability reports, staging sites, easy access to logs and performance data.
8 September 2025
Unprompted review
Reply from Kinsta
Hello David,
Thank you so much for your feedback and kind review. We're so glad to learn that our features and tools have been serving you well and that we bring ease to your WordPress management workflows.
Thank you for choosing Kinsta! We're honored to support your project! 😍
Top notch support!
2 September 2025
Unprompted review
Reply from Kinsta
Hello Jon,
Thank you for your review. We're so glad that you are satisfied with our Tech Support.
We're always just a message away and happy to assist in any way we can.
Thank you for choosing Kinsta! 🙌
support is always quick and…
support is always quick and comprehensive. you feel like you have a team that can actually provide answers and solutions quickly.
2 September 2025
Unprompted review
Reply from Kinsta
Hey there, Andrew,
Thank you for your kind review. It's wonderful to read that you're enjoying Kinsta's Tech Support.
Our Engineers are always happy to help in a fast and professional manner, and such lovely reviews keep them going.
Thank you for trusting us with your project! 💕
Kinsta is promot on serve issues
Kinsta is promot on serve issues. as a non-tech guy, i know little about servers, but I still got a lot of help from them, especially Dean. He helped me a lot with site performance issue, optimized the cache rule and other things.stronglly recommended
1 September 2025
Unprompted review
Reply from Kinsta
Hi there,
Thank you for your kind review. It's great to read that you are enjoying Kinsta's platform and Technical Support. We are always happy to assist!
Thank you for choosing Kinsta! 🥰
Agus was very helpful with updating my…
Agus was very helpful with updating my nameservers. Dependable service with knowledgeable DNS support 24/7.
25 August 2025
Unprompted review
Reply from Kinsta
Hello there,
Thank you for sharing your experience with Kinsta's Tech Support. We are very happy that Agus was helpful and that you're enjoying our platform. We're always glad to assist.
Thank you for trusting us with your project! 🥰
KINSTA IS AMAZING 🔥
KINSTA IS AMAZING! Currently at 125 sites and growing weekly. I have recommended them to anyone I talk to looking for the best hosting. I've migrated sites from other competitors and those other hosting platforms don't even come close to the performance of Kinsta. 10/10 recommend. Support is amazing as well.
21 August 2025
Unprompted review
Reply from Kinsta
Hey there, Darren,
Oh wow!
We're thrilled to read your lovely review! It's wonderful to learn that you found the right hosting partner at Kinsta. We're so happy that you're enjoying our platform and Tech Support Team.
We appreciate you spreading the love about our platform. Thank you for trusting us with over a hundred sites. We look forward to continuing to support your project! 🫶
I am so glad I have migrated to Kinsta
I am so glad I have migrated to Kinsta. They have an amazing customer service which is quite rare nowadays.
1 August 2025
Unprompted review
Reply from Kinsta
Hello Shamack,
Thank you for sharing your feedback. We're very happy that you're enjoying Kinsta and our Tech Support.
Thank you for trusting us with your project! 😍
Love to work with Kinsta
Love to work with Kinsta. Great servers and amazing service! Love to work with Dean of the customer support.
13 August 2025
Unprompted review
Reply from Kinsta
Hi Angelo,
Thank you for your remarks. It's wonderful to read that you love working with Kinsta and that you're satisfied with our Tech Support.
We're very glad to have you with us! 🙌
Always there
It doesn't matter your need, they are always there to help. Courteously and efficiently.
14 July 2025
Unprompted review
Reply from Kinsta
Hi there,
Thank you for your review! We're very glad to learn about your experience with Kinsta's Tech Support. Our Engineers are always happy to help and are just a message away.
Great to have you with us! 🥰
Best hosting partner I've worked with since 1993
I have never dealt with a better support team – for billing or for technical support – than Kinsta. I am saying that without exaggeration. They are incredible. And consistent. And it's been that way from the start of working with them in 2016. I cannot recommend them highly enough. And on top of it all they are the best host I've ever used — and I have been building website since 1993, since before most people even heard of the Internet. When we rode dinosaurs to the office.
3 August 2025
Unprompted review
Reply from Kinsta
Hey Julian,
Thank you for your review. It has put a smile on our faces, and we are very glad to receive feedback, especially from someone with vast experience in building sites.
It's great to read that we made a difference and that you've been enjoying our service for so many years.
Thank you so much for choosing Kinsta as your web hosting partner, and we hope to keep supporting your website journey for many more years to come (or even until we ride flying cars to our offices). 😍
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