Kinetico UK Limited Reviews 

Alex and his partner serviced our water softeners today. Quick and smooth service and kind gentlemen!!

I have Kinetico Softeners and Reverse Osmosis both at home and business and it's all great kit. I own a speciality coffee shop in London, so water treatment is super important. Very stable and configurable water quality at both locations.
After a year in a new house, no evidence of scale on anything, the kettle still looks like polished chrome on the inside and my coffee tastes great.
Just had my home kit serviced and Reece found the problem with the softener pretty quickly: an idiot plumber had reversed the inlet/outlet hoses when doing some work that necessitated moving it a few weeks ago. My wife then commented that her hair had been feeling a bit crap lately.

Charlie communicated very effectively prior to his visit.

When here, he was polite and professional. He explained our options very clearly and acted upon our decision promptly.

Highly recommend.

Charlie called with eta and arrived promptly. Explained what he was doing throughout.
Overall good service.

Excellent all round service - can’t fault Charlie during site visit and softener installation

Great service from the Kinetico engineer, Charlie. Very knowledgeable and polite. He was helpful and provided a detailed report of what our options are going forward.

Richard Whyley attended our starbucks store as we had a suspected leak. Very helpful, went above and beyond to help us.- thanks Richard!

Excellent service
Thomas was throughly professional and explained everything in detail. We are very happy with the service provided
Thanks

We’ve have had a kinetico softener for many years now and would not be without one. with yearly maintenance checks it’s been amazing. Replaced recently with a new one as previous one finally gave up. After a few small issues, which were delt with immediately its finally back up and running. No more nasty water.
All the guys involved from the lady on the end of the phone to the technicians who visited us and finally sorted it out I can’t thank enough. Everyone has been polite, caring, respectful & knowledgeable. Wouldn’t choose anyone else.

We have been using the Kinetico water softener and K5 filter for over three years now, and the water quality in our house is truly unbeatable. It has saved me so much time and effort compared to before, as I no longer have to constantly descale our appliances. Today, Charlie came out to complete our annual system service. He was fantastic, and the system continues to run flawlessly. Highly recommend!

Nathan was faced with a complex problem on a new softener that had thus far proved very difficult to resolve by other technicians. He was very thorough & explored every avenue over a couple of hours. He found the problem & the machine works at last. It was a pleasure to meet him

Very efficient and friendly company. Reece came out today and checked everything highly recommend this company!

Charlie came in to service my water softener. The first thing that impressed me was him wearing socks to go over his shoes and made sure my house remained clean. Didna fantastic job. See you next time

Reece was very helpful and informative he answered all our questions and was very polite and respectful
He has been here two years running now and always extremely helpful.

Very efficient and professional man is Reece.

Connor was very efficient, helpful and personable. Great customer service, from him and the company in general, not always found sadly.

Was very knowledgeable and very polite

I brought a property with a Kinetico water softener fitted, never had one before so had no idea about it. Alfie came to do a service on the unit, but he was incredibly helpful and went out of his way to explain every detail about the unit, how it works, regular maintenance and how to get the best out of it. He left me feeling so much more informed, as well as other product options to add for the future. Thank you Alfie!

Service is good. Reece is very helpful with the information regarding our water softener machine.

Charlie was very professional and extremely helpful
I have to trust his skills in terms of water softeners, but he certainly has skills in communication with customers