Kinderkraft Reviews 

13
TrustScore 3.5 out of 5

3.7

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Company details

  1. Baby Store
  2. Children's Toys Store
  3. Toy Store

Written by the company

Rodičovství je umění a vy jste jeho tvůrcem. Kinderkraft je značka s posláním, blízká rodičům. Podporujeme a inspirujeme rodiče při každodenních výzvách a provázíme je jako nejlepší přítel v tomto jedinečném umění, kterým je rodičovství. Vytváříme bezpečné a stylové dětské produkty, které vás provázejí v každé etapě této výjimečné cesty. Od první procházky s kočárkem, přes jízdu na odrážedle až po bezpečné cestování v autosedačce – jsme tu pro vás. The Art of Parenthood


Contact info

3.7

Average

TrustScore 3.5 out of 5

13 reviews

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1-star

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3.7

All reviews

(13)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible! I returned a baby high chair and received an email confirmation that everything was fine and that I would receive a refund. However, I only received a small portion of the money back.
No one has responded to my emails to customer support for over a month (I send already 3 emails), and it is impossible to reach anyone by phone.
I will never buy anything from Kinderkraft again.

14 July 2026
Rated 5 out of 5 stars

Safety&quality product exactly what I…

Safety&quality product exactly what I expected from your e-shop. The price was also more than good and I will definitely come back to buy if I need something in the future. Fast delivery and also easy guidance to set it up and fit on bike. I must only recommend it. Well done guys… good job👍

26 July 2026
Rated 1 out of 5 stars

Cancelation, no response, no money back yet

Kinderkraft canceled my order after its confirmation. When I tried to find out what was the problem, before placing a new order, the AI could not answer me (it provided only general answers) and the ticket still waits for human response. When I tried to call the shop, all CZ speaking assistants were busy and ENG speaking assistants as well. I tried 3 days in a row to call the shop. I still wait for money return (Kinderkraft is still in time to process it, so hopefully I get my money back). I don't want to place a new order when there is no response from the shop and I don't have my money back yet. I don't trust the shop and I don't know if it isn't scam.

26 July 2026
Rated 4 out of 5 stars

Good buy

Positive:
Fast delivery
Communication
Fair price
Warranty

Negative:
I had a problem with a payment several times.
The baby chair is in worse quality.

13 July 2026
Show reviews in all languages. (13 reviews)

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