Super quick delivery of my wheel shelf accessory. Easy to purchase and I know if I needed to speak to anyone that I’d hear back quickly. On this occasion, didn’t need further assistance as everything... See more
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Review summary
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The kiln took a few weeks to arrive due to coming from Germany (Nabertherm 45L), The packaging was superb. I was informed on it being dispatched and arriving in the country and the day it was to arriv... See more
Great service and communication and I was kept up to date on delivery time. Whenever I had a query they always got back to me with the answer. I shopped around various companies and Kilncrafts offer... See more
I've been loving wearing my green Kilncrafts apron pretty much every day since I got it and needed another for when it's in the wash...got the red one now and am loving it even more! As well as the sh... See more
Company details
Written by the company
Kiln Crafts is a UK-based online store, born from the vision of Shannon and Matt, offering a vast range of craft equipment along with a wealth of knowledge in a friendly community ambiance. The store extends beyond commerce, striving to nurture a crafting community where queries are welcomed and creativity is honored. They offer a wide spectrum of quality and reliable craft tools, making it a hub for both novice and seasoned crafters, with the founders always available for advice or a friendly chat about crafting1.
Contact info
United Kingdom
- kilncrafts.co.uk
4.9
Excellent
118 reviews
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Great
I love my new Ikon V46. Very easy to use. Ordering was simple and they didn’t mind chasing the delivery simply because I was too excited.
21 March 2025
Unprompted review
Great communication and prompt delivery…
Great communication and prompt delivery of my little Falcon kiln, which I am loving.
7 April 2025
Fantastic service, kiln purchase and delivery
Fantastic, faultless and friendly customer service right from my enquiry, purchase, delivery and after sales care. All my kiln questions were quickly, carefully and accurately answered helping me decide which option to choose. I was kept informed about my purchase so everything went smoothly. I happily recommend Kilncrafts and will use them again. Thank you very much!
14 March 2025
Unprompted review
Ikon V46
I purchased the V46 as my first kiln and relatively new to pottery. It has been brilliant. So easy to use, plug it in and follow the instructions. I did get stuck on something and emailed Kilncrafts and they assisted straight away. Really positive experience, thank you!
8 April 2025
Unprompted review
Fabulous service
Clear communication. Guide for installation and use sent via email was very well received. The Daisy pottery wheel is fabulous, very quiet and robust. Easy to use, great batt system and lovely free tools, and it was very well packagedand delivered. I'm very very pleased 😀
26 March 2025
Thoroughly recommended!
I would definitely recommend Kiln Crafts. Their service was friendly, helpful and professional.
21 March 2025
Kilncrafts
I would definitely recommend both Kilncrafts and the V46 kiln they supplied. Kilncrafts price was competitive and they kept me informed right up to the date of delivery. The kiln is easy to use, with a wide range of pre-programmed options for a novice like me.
22 March 2025
Unprompted review
Really good company to deal with and an…
Really good company to deal with and an excellent kiln. The Ikon V46 is a joy to use, easy enough for a beginner to use and adaptable enough for those with experience who want to experiment with firings. I have had successful bisque and glaze firings just tweaking the set programs. I used to do glass fusing and I broke a piece which I easily re fused in the set programs for glass. I am delighted with my V 46 kiln and just the right size for a hand builder who doesn’t mass produce.
20 March 2025
Unprompted review
Fantastic service
Fantastic, friendly service and a decent price for the wheel. It was nice to be able to chat over the phone which was then followed up by emails.
10 March 2025
I would highly recommend Kilncraft
I would highly recommend Kilncraft. I am thrilled with my new kiln and using it without any problems.
The follow up service is excellent.
8 March 2025
Unprompted review
We bought a daisy wheel from kiln…
We bought a daisy wheel from kiln crafts and the wheel is great but the batt system wasn’t so much. We provided feedback which they will take on board and the customer service is great. Would use again
3 March 2025
Unprompted review
Great kiln, lovely people at kiln crafts
The people at Kiln crafts are very helpful and communication was great, keeping me updated with progress of kiln being built and delivered, and an email after delivery to check everything was okay, the Ikon v46 is a great kiln. Highly recommend it and kilncrafts
6 December 2024
Quick delivery and good products
Fantastic company, Shannon was amazing, they were a delight to deal with. Got me two extra shelves specifically made to go with my wee kiln. Very impressed.
2 December 2024
Great at keeping me updated
Great at keeping me updated. Shannon was excellent at regularly letting me know what was happening with my kiln order. There was a delay in getting my kiln from the given lead time, but out of their hands AND Kilncare were also helpful and know they have been inundated with orders so was happy to wait! Kiln came and it is fantastic! loving being able to fire my own stuff :)
Thanks Kilncrafts :)
11 November 2024
Fabulous service as always
Fabulous service as always, quick communication and fast delivery. many thanks
4 November 2024
Good old-fashioned customer service.
I was kept informed about the dispatch and delivery of my item. I had an issue with my purchase but the customer service team sorted it. The service is friendly and responsive which is very important to me. All together I'd recommend this company, for its competitive pricing and excellent customer service.
25 October 2024
Knowledgeable service
I am new to ceramics and have little knowledge of kilns I had a chat with Matt, after we had discussed what I needed Matt did a bit of research and I made my choice delivery was quick and efficient.
10 July 2024
Easy ordering
Easy ordering - delivery was good well packaged . Very pleased with my new kiln
1 May 2024
Easy company to deal with
Easy company to deal with. I was able to contact someone and they returned calls. Bought the Ikon V61, everything ran smoothly.
10 July 2024
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