Kika Usa Reviews

491

•

4.4

Pet Supply Store

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like food, grooming tools, and shampoos deliver excellent results and are well-packaged. Many people appreciate the speedy shipping and reliable delivery, with orders arriving on time and in good condition. Reviewers also highlight the helpful and friendly customer service, which is often described as top-tier and responsive to inquiries. However, some customers also noted issues with orders, including items being out of stock, delayed shipments, or products arriving damaged. A few other people also felt that customer service replies were sometimes delayed or unhelpful, particularly when dealing with lost deliveries or expired products.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality of... See more

Quality

People report positive experiences with quality, highlighting that many products, including grooming items... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and super speedy... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many praising the ease of placing orders and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and wonderful... See more

Reviews shaping this summary

Seemed to be out of stock on my first choices. That’s okay, as I can order a different flavor. The great part is that you can switch flavors without having to slowly incorporate the different flavor.... See more

Company replied

My last order arrived on time & was in good shape. As always my Pack was excited when I brought the box in & began opening it up. Everything that I ordered & one freebie was in the box, as I expecte... See more

Company replied

Everything that I ordered was packaged very well. Nothing leaked & nothing was broke. I'm very happy with the quality of product from Superior Care Pet & Tauro Proline products. I continue to use & t... See more

Company replied

Great high quality products, helpful recommendations, and super speedy shipping. My favourite products are the wood brushes, hydrate line and elixirs, as well as the ionic hand held dryer

Company replied

Company details

Pet Supply Store

About Kika Usa

Written by the company

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.

Shop now Blog Our story Loyalty

Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Contact info

KIKA USA, LLC, 20801 Biscayne Blvd Suite 403 Office 415 Aventura, FL 33180, 33180, Miami, United States
1-929-810-3980
support@kika-usa.com
kika-usa.com

4.4

Excellent

491 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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All reviews

(491)

273 reviews in the last 12 months

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Merged reviews and profileRead more

This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.
Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. Read more

May 6, 2026

The products smell so good!

The products smell so good and work well!

28 April 2026

Reply from Kika Usa

May 20, 2026

Thank you for your feedback! We’re glad that you liked our products.

Apr 6, 2026

Never have my dog food

Never have my dog food
In. The big salmon adult

20 March 2026

Reply from Kika Usa

May 5, 2026

Thank you for your feedback.

After checking our system, we can see that your items have been successfully delivered.

Mar 31, 2026

Unbelievably fast shipping!

The shipping to Georgia was unbelievably fast! Love the Tauro shampoos and conditioners!

23 March 2026

Reply from Kika Usa

May 5, 2026

Thank you for your feedback! We’re glad that you liked our products.

Mar 28, 2026

Good food and treats for my Bichon

Good food and treats for my Bichon. He's healthy at 11+ yrs.

20 March 2026

Reply from Kika Usa

May 5, 2026

Thank you for your feedback! We’re glad that you liked our products and your dog is healthy.

Mar 27, 2026

So happy they have the Herring back in…

So happy they have the Herring back in stock

20 March 2026

Reply from Kika Usa

May 5, 2026

Thank you for your feedback!

Mar 26, 2026

Always good food for the two pets I…

Always good food for the two pets I have they love it ❤️

9 March 2026

Reply from Kika Usa

May 5, 2026

Thank you for your feedback! We’re glad that you liked our products.

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