As has been mentioned in other reviews the packaging could be improved, a lot of dead space I'm the box leaving product to move around in transit. That being said my order arrived in good condition an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Didn’t arrive for the 2 days shipping but product was in perfect condition
great prices for kits and pickup is good for me. It would be better if ready to pickup was actually 1-2 days though. It took around 4 days
First time ordering after comparing prices with other popular online retailers. If you pick your items, right, you'll end up saving some dough. Delivery processing was fast, items arrived as describ... See more
Company details
Written by the company
Kidultverse is your aced collectable toys, Gunpla, Gundam, Japanese character models and figures hobby shop in the United Kingdom. We based in Greater Manchester and proudly provided smashing bargains for all our customers. You can get those rare model kits, figures from P-Bandai, Gundam Base, Gundam Factory or special event like SDCC here!
Contact info
83 Ducie Street, M1 2JQ, Manchester, United Kingdom
- +44-1615241888
- hiya@kidultverse.com
- kidultverse.com
3.9
Great
191 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good seller ,Good Quality
17 May 2023
Reply from Kidultverse
Hi Kamio, thank you so much for your support and hope you keep happy modelling! 😁
Fast shipping~ Great Shop~ Thank you~
19 May 2023
Unprompted review
Reply from Kidultverse
Hi B, thank you so much for your support and hope you keep happy modelling! 😊
Would Recommend
Legit company.
Has decent pricing if not the lowest.
Quick dispatch.
My only nitpick is that one of the gunpla box is slightly squished. Looks like it was already damaged before packing. Not a big deal but worth mentioning.
I'm happy with the purchase overall.
18 May 2023
Unprompted review
Reply from Kidultverse
Thank you for your valuable feedback! We understand that receiving a pressed box can be disappointing, especially for rare items. This sometimes occurs with Bandai scaled models during the international shipping process from Asia to the UK, even when they are packaged in their original cardboard boxes.
We have raised this concern with our suppliers for those unique items. However, it's a delicate balance, as adding protective cushioning to overseas shipments would unfortunately lead to an increase in shipping costs.
Please rest assured that we're continuously striving to maintain the best balance between shipping cost and box quality. We appreciate your understanding and hope this provides some clarity regarding your concern. Thank you again for your support! :)
Good model good price
12 May 2023
Reply from Kidultverse
Hi Kin hung, thank you so much for your support and hope you keep happy modelling! 😊
One of the best gunpla sellers
One of the best gunpla sellers in the UK. Good selection of products, fast delivery and reasonable prices. Definitely recommended.
11 May 2023
Unprompted review
Reply from Kidultverse
Hi Jon, thank you so much for your support! We will try to get more great Gunpla bargains from Bandai and let you all keep enjoying modelling! :D
Great online store
Best price’s found online and really quick delivery from the company
8 May 2023
Unprompted review
Reply from Kidultverse
Hi Tiegh, thank you so much for your support! We will keep improve to meet every carrier's deadline and let you all get the kits as soon as possible! Happy modelling!!
Lots of in stock products in reasonable…
Lots of in stock products in reasonable price. Once you ordered, they delivery quickly.
11 May 2023
Unprompted review
Reply from Kidultverse
Hi Hidulf, thank you for your support! Hope you keep enjoy modelling! 😁
Just Wow, Bravo Kidultverse
I was a little sceptical of ordering from this site as it had very little reviews and it was fairly new, however it all looked legit so I went for it. I’m so glad I did!! Very competitive pricing on most items. My item was a preorder, it got delayed at customs. They sent me an email to say that it had been delayed and that because of this they were upgrading my shipping to next day for free!! Package arrived in perfect condition and was well packaged. Honestly a fantastic experience and will 100% be ordering from them again!! Bravo Kidultverse!!
4 May 2023
Reply from Kidultverse
Hi Thirlwell, thank you immensely for your kind words! As a growing small business, we're consistently striving to secure better deals with our suppliers, such as Bandai. Every review, like yours, bolsters our ambition and passion in their eyes. We take great joy in picturing the smiles on everyone's faces as they unbox their kits. Each small step we take is aimed at enhancing our customers' happiness. Thanks again for your invaluable support!
Fast response and great services
4 May 2023
Reply from Kidultverse
Thank you Charles! Hope you keep enjoy modelling! 😁
Get your gunpla (and other things) here
Surprisingly good prices for a european store, fantastic customer service and happily cooperated when issues in regards to delivery and shipping came up. Will shop again.
20 April 2023
Reply from Kidultverse
Hi Herman! Thank you for your support and happy to see your kit arrives! We hope you enjoy modelling! :D
Reply from Kidultverse
Thank you so much for your support! We hope you keep enjoy modelling! 😁
Fast delivery and good communication…
Fast delivery and good communication definitely a must for gunpla collectors
5 March 2023
Reply from Kidultverse
Hi Dillon! We have happy to see you got your kit! Hope you will enjoy it! We will try to bring more variety of Gunpla to all of you! :D
Excellent
Item was dispatched very quickly. It arrived on time and was well packaged.
23 February 2023
Reply from Kidultverse
Happy to see you got your kits, David! We will keep try our best to meet every deadline of the shipment and let you get it ASAP. :D
Can't fault them
Can't fault the speed, efficiency, pricing, availability or service from here.
Highly recommended!
20 February 2023
Reply from Kidultverse
Thank you so much Chris, we hope to see your happy face again! 😄
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.