brian was a calm quite type of person he listens and quickly fixed the problem with the lock on our sliding door,he also let us know he was on the way to us well done
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See what reviewers are saying
Feeling incredibly stressed when all my keys were stolen out of my car, I needed a number of locks opened, changed or replaced. After a disastrous locksmith visit with my lockable cupboard left in pie... See more
KGB were fantastic, prompt, friendly, efficient, and punctual. Great thoughtful work by the locksmith ( sorry did not get his name) who came and replaced our front door lock at Indooroopilly yesterda... See more
Hi KGB! An awesome experience! Alison arranged everything so efficiently and the safes were out to us within a week. James and Liam installed our safes and did a fantastic job of going to extra mile t... See more
Company replied
Company details
About KGB Security
Information provided by various external sources
KGB Brisbane Locksmith and Safes has been in business for 37 years and are hands on. A fleet of 9 fully equipped service vans work 24 hours 1300 542 732
Contact info
16 Delph St, 4106, Brisbane, Australia
- 1300 556 500
- clerk@kgbsecurity.com.au
- kgbsecurity.com.au
Reply from KGB Security
Hi Bharat, I think I know who you mean, will pass that onto Nerin. Stay safe.
Reliable
Reliable, fabulous service and will definitely use KGB again!
17 December 2019
Unprompted review
Reply from KGB Security
Music to our ears, thanks for the review.
Great customer service and great site…
Great customer service and great site work. A pleasure to deal with.
13 December 2019
Unprompted review
Reply from KGB Security
Thanks David, happy to help anytime.
Always use KGB security extremely…
Always use KGB security extremely professional and prompt, good service, clean work, thank you once again , John
13 December 2019
Unprompted review
Reply from KGB Security
Anytime John, happy to help. Thanks for being a loyal customer, we love working with you.
Your technician was fabulous
Your technician was fabulous
We will talk about security camera install when you’re ready
Merry Xmas
Randal
13 December 2019
Unprompted review
Reply from KGB Security
Thanks Randal, I will forward that onto Shayne he will follow up with you.
Excellent service as usual particularly…
Excellent service as usual particularly from Shayne
12 December 2019
Unprompted review
Reply from KGB Security
Thanks Ngaire, Shayne has been a legend in the digital security department, will pass on the feedback.
All good
All good, happy with the system.
Better communication regarding when staff were going to be on site would have been appreciated.
12 December 2019
Unprompted review
Reply from KGB Security
Thanks Matthew, I will forward this onto the Digital security team, we are aware of the gap in communications and have a resolution rolling out.
great job great service .
12 December 2019
Unprompted review
Reply from KGB Security
Thanks Southside Sharpening, happy to help, thanks for the review.
Excellent
Excellent, prompt, professional service. Provided same day solution to complex retrofit of new lock system on very old iron front gate. Would highly recommend.
11 December 2019
Unprompted review
Reply from KGB Security
Thanks Julie, I have passed this onto the Locksmith tech who worked you and to management to make sure they get a little extra sugar for Xmas.
I would use KGB Security when I need a…
I would use KGB Security when I need a professional locksmith. They are excellent.
10 December 2019
Unprompted review
Reply from KGB Security
Thanks Anna-Maria, you just made our day. Stay safe.
Good Stuff
Hi
Even though our side were delayed with payment etc the guys were very helpful.
Thanks good stuff
9 December 2019
Unprompted review
Reply from KGB Security
We totally get it, this time of year can be a juggle, but we knew you were coming so we just got in and done the work. Stay safe.
Reply from KGB Security
Thanks Annabelle, I love this review, yes we try to make sure if can be done, we get it done. Merry Xmas
prompt and friendly service :)
8 December 2019
Unprompted review
Reply from KGB Security
Thank you special human, happy to help, really.
Great service and source for locks.
Easy to deal with over the phone and internet, was able to spice the parts for my safe where the original supplier couldn’t. Highly recommended, thanks.
6 December 2019
Unprompted review
Reply from KGB Security
That's great to hear Chris, we know how to do things that the guys who sell safes as an added feature, safes are our jam and Kel is a super nerd when it comes to refurbs and safe fixes, if it can be done, he will know how. Have a good holiday period. Stay safe.
Fantastic Service
6 December 2019
Unprompted review
Reply from KGB Security
Thank you ZED we will take that all the way into the new year.
KGB Are The Best Locksmiths
We rang KGB as we had an emergency situation through moving and we needed a door handle deadlock fixed today. Office Staff were exceptionally friendly, polite and helpful .Within the hour we had their Mobile Rep. at our place and job fixed on the spot. Great service and will definitely use and recommend this Company in the future. Prices were very reasonable . Very Happy Customers. Thank you. What a great Team this Company has.
6 December 2019
Unprompted review
Reply from KGB Security
THANK YOU, the team will especially love this review, have copied and sent it out in a group email to the Locksmith team. Thank you for taking the time to share what it was that made us great, the bosses get to read these so they get to see who's been naughty and nice at this time of year. :)
Great staff & price but a delay in…
Great staff & price but a delay in response
5 December 2019
Unprompted review
Reply from KGB Security
Hi Alpha, sorry about the delay, we get smashed each year around this time. Thanks for understanding. We are always working on fixing our short comings when they are arise, we had a new admin team member so there is always a slow training period, but she is up to speed now. Have a Merry Xmas and a safe New Year.
Reply from KGB Security
Thanks Cass, it's our pleasure and thank you for giving us the chance to help you out.
Efficient and Friendly Service
Efficient and Friendly Service
Allison kept us informed. Product description comprehensive. When an earlier timeslot became available for installation, we were contacted and the installation carried out smoothly. Great customer service by the safe division. Thank you Allison.
4 December 2019
Unprompted review
Reply from KGB Security
Thank you happy customer, we will pass this sugar onto Allison, she does so much work for our safes division.
Exceptional service and workmanship
Exceptional service and workmanship. Very happy with the prompt service and the obvious knowledge and experience of the locksmith.
4 December 2019
Unprompted review
Reply from KGB Security
Thank you Karen, that means a lot, the guys do their best every day. Your kind words will be shared with the team.
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