Where to begin? David & Michelle have been instrumental in our abilities to provide exemplary experiences all across Scotland and further afield. Their prompt and informative responses, keen eyes for... See more
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Michelle F, thank you for all the hard work and at times service above expectations that you have supported me with over the past few months. Nothing is too much trouble, your customer service is imp... See more
Company replied
THANKS YOU FOR ALL THE HARD WORK OVER THE YEARS. EVERTHING IS QUICK AND PROFESSIONAL. THANK YOU MICHELLE AND DAVID. KIND REGARDS CAROLINE
Outstanding service from Key Res, efficient, always helpful and always go above and beyond. Michelle, Aneta and Sofia, you are a fantastic team! Thanks for all your help. Highly recommended.
Company replied
Company details
Written by the company
Leading Hotel and Travel Management Company based in Scotland with a Global Reach. With over 30 years experience who better to choose for your travel bookings. Call Today on 0333 700 4700.
Contact info
United Kingdom
- keyreservations.co.uk
4.6
Excellent
36 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Efficient and helpful service
It doesn’t matter if I’m booking 200 rooms or just the 1, Business Travel Consultant, Sofia has always assisted me quickly and efficiently. Always a friendly, helpful service provided.
1 December 2023
Unprompted review
Reply from Key Reservations
Hi Angela, thank you so much for posting such a lovely review. It is great to hear that you are pleased with the service provided by Sofia, I will be sure to pass your comments on to both her and her team manager - I know she will be as delighted as I am to read them.
Thank you for allowing us to support your hotel booking needs.
Kind regards, David
Where to begin?!
Where to begin? David & Michelle have been instrumental in our abilities to provide exemplary experiences all across Scotland and further afield. Their prompt and informative responses, keen eyes for detail, and a true passion to ensure the best possible time for their customers is unmatched. They have been incredible assets in anything from quick trips, immersive visits, and everything in between. Also, a huge asset in helping organise events as well.
21 November 2023
Unprompted review
What a great service from Michelle and…
What a great service from Michelle and the team! Nothing is ever too much bother. I use them for global hotel bookings and receive almost immediate confirmations at very competitive prices. A great company that I would certainly recommend.
20 November 2023
Unprompted review
Reply from Key Reservations
Hi Angela,
Thank you so much for your very kind words submitted in your review. We always strive for the best possible service, to see comments such as yours has made my day. We will of course share your comments with Michelle and the entire team.
Thank you and it is our pleasure to support you and your colleagues.
Best regards, David
Great Service!
Great service from the Key Reservation Team - Thank You!
3 November 2023
Unprompted review
Reply from Key Reservations
Thank you for your kind review submission Ryan, this is very much appreciated, I will share your kind comments with the entire team - always great to hear first hand from our partners. It is our pleasure to support you and your colleagues.
Best regards, David
Amazing support!
I have the pleasure to work with KeyReservation and everyone's been amazing, Michelle have been excellent and are quick on reply, helpful and great with communication, David and Tracy are of course also included. I definitely recommend anyone to work together with this team.
20 March 2023
Unprompted review
Reply from Key Reservations
Good afternoon Anna,
Thank you so much for taking the time to review the service provided by Key Reservations, this level of feedback is crucial to us, allowing us to continually strive for 5 star service.
I will be sure to share your comments with the team, thank you for your continued support and we look forward to working with you moving forward.
Best regards,
Craig Perkins
Managing Director
Michelle always helpful and gets the…
Michelle always helpful and gets the results we need for booking staff acommodation for away days with our organisation. Highly recommend and will use again in the future.
12 June 2022
Unprompted review
Reply from Key Reservations
Good morning Linda,
Thank you so much for taking the time to provide us some feedback on the service we provide you and your business. Your comments are valuable to us and will be shared with Michelle and the entire team.
I am delighted you have recognised the service provided as 5 stars and we look forward to continuing our aligned working.
Best regards, David
Outstanding Service
Outstanding service from a team who care about their clients and their business needs. Always go above and beyond to deliver an efficient and professional service. Nothing too much trouble. Thank you for the opportunity to work with you.
12 January 2023
Unprompted review
Reply from Key Reservations
Frances, thank you for your 5 star review, your feedback and lovely comments are so appreciated. It is our absolute pleasure to support your business needs and always feels like we are are an extension to your own organisation - same vision and goals. A dream partnership. Thank you, David and all the team at Key Reservations
Very good
Very good, had to make a last minute booking for a meeting. Nothing was to much trouble for them. 10/10
9 November 2022
Unprompted review
Reply from Key Reservations
Good morning Vin,
Thank you for your 5 Star Trust Pilot response, your feedback and comments are extremely important to us as the team at Key Reservations always strive to exceed our client expectations where possible. David - Key Reservations
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