Where to begin? David & Michelle have been instrumental in our abilities to provide exemplary experiences all across Scotland and further afield. Their prompt and informative responses, keen eyes for... See more
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Michelle F, thank you for all the hard work and at times service above expectations that you have supported me with over the past few months. Nothing is too much trouble, your customer service is imp... See more
Company replied
THANKS YOU FOR ALL THE HARD WORK OVER THE YEARS. EVERTHING IS QUICK AND PROFESSIONAL. THANK YOU MICHELLE AND DAVID. KIND REGARDS CAROLINE
Outstanding service from Key Res, efficient, always helpful and always go above and beyond. Michelle, Aneta and Sofia, you are a fantastic team! Thanks for all your help. Highly recommended.
Company replied
Company details
Written by the company
Leading Hotel and Travel Management Company based in Scotland with a Global Reach. With over 30 years experience who better to choose for your travel bookings. Call Today on 0333 700 4700.
Contact info
United Kingdom
- keyreservations.co.uk
4.6
Excellent
36 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Professional Staffs
Fast, effortless and very professional customert treatment. Especial thanks to Aneta Nygbur.
5 September 2025
Unprompted review
THANKS YOU FOR ALL THE HARD WORK OVER…
THANKS YOU FOR ALL THE HARD WORK OVER THE YEARS. EVERTHING IS QUICK AND PROFESSIONAL. THANK YOU MICHELLE AND DAVID.
KIND REGARDS
CAROLINE
12 August 2025
Unprompted review
Excellent Service
Aneta and everyone from the team are always super polite, swift and provide the best options to cover our needs :-) always a pleasure to interact with Key Reservations!
12 June 2025
Unprompted review
It's all just easy
Work for a multinational company. Key Reservations are always easy to deal with.
29 May 2025
Unprompted review
Reply from Key Reservations
Good afternoon Ben, thank you so much for taking the time to submit a 5 star review on the service we provide.
It is our absolute pleasure to support you and your colleagues with your business travel needs.
I will be sure to share your feedback with the entire team and I know they will be as delighted as I am to see your kinds words.
Best regards, David
Prompt excellent service
31 January 2025
Unprompted review
Reply from Key Reservations
Thank you for taking the time to submit a TrustPilot review, this really helps us with knowing we are meeting and hopefully exceeding the needs of our partners.
Reply from Key Reservations
Thank you for taking the time to submit a review, it was a pleasure to receive this and I will ensure that your comments and feedback on Aneta are shared with the entire team.
We look forward to continuing to support you and your colleagues. Thank you, David
5 Star Service Always!
I speak to Key Reservations on a daily basis, the team are so helpful - 5 star service!!
2 October 2024
Unprompted review
Reply from Key Reservations
Hi Laura, thank you so much for the lovely 5 star review. Very good of you to post this, I will be sure to share with the entire team. I know they will be as delighted to read it as I was.
It is our pleasure to support you and your colleagues - thank you for your loyalty and continued support.
Best regards, David
Always get 1st class service!!!
3 July 2024
Unprompted review
Reply from Key Reservations
Thank you so much for your kind comments and 5 star review. It is our pleasure to support you and your colleagues.
I will be sure to share your review with the team, they will be delighted.
Thank you, David
5 star Service
I have always received top class service from any of the Key Reservations team that I have dealt with. I speak with them on a regular basis for various reason such as event help, hotel room bookings, and show-rounds, and would recommend them to anyone
27 June 2024
Unprompted review
Reply from Key Reservations
Will, thank you so much for taking the time to complete a 5 star review on the service we provide you and your colleagues.
We all thoroughly enjoy working with you on the various requirements you have - it really is our pleasure.
We will be sure to share your comments with the entire Key team, they will be delighted to read them.
Thank you, David
Top class service
Top class service. Just a phone call or email and the team get it sorted almost instantly. Can’t fault them
21 June 2024
Unprompted review
Reply from Key Reservations
Thank you for your very kind 5 star review and lovely comments. It is our pleasure to support your and your colleagues.
I will be sure to share your post with our entire team, I know they will be delighted.
Thank you, David
Always a great service
Always a great service, quick replies with options and information. You can always get hold of someone if there is a query, Michelle and the team are first class.
17 June 2024
Unprompted review
Reply from Key Reservations
Thank you for taking the time to post a review and providing a 5 star rating. It is our pleasure to support you and your colleagues.
I will be sure to share your feedback with Michelle and the entire team - they will be delighted to read it.
Many thanks, David
Excellent Service
Outstanding service from Key Res, efficient, always helpful and always go above and beyond. Michelle, Aneta and Sofia, you are a fantastic team! Thanks for all your help. Highly recommended.
7 June 2024
Unprompted review
Reply from Key Reservations
Thank you so much for taking the time to post a review Ang, it is very much appreciated, as if your very kind comments relating to the service the team provide you. It is our absolute pleasure to support you and your colleagues and I will be sure to share your lovely comments.
Best regards, David
Great service
Within a few minutes of contacting Michelle at Key Reservations, I had a hotel booked for the next day, great service.
3 June 2024
Unprompted review
Reply from Key Reservations
Thank you for taking the time to post a review, it is much appreciated as are the kind comments in relation to Michelle, she will be delighted to see your feedback as will the entire team.
It is our pleasure to support you and your colleagues, thank you for the post.
Best regards, David
Outstanding
Outstanding. Speed of response, professionalism & cost effectiveness faultless.👍
3 June 2024
Unprompted review
Reply from Key Reservations
Thank you for taking the time to post your feedback on the services provided, it really is appreciated and the team will be delighted to read them.
It really is our pleasure to support you and your colleagues and thank you for the comments.
Best regards, David
Excellent service
Michelle at KesRes was so helpful today. Her knowledge and expertise lead to us being able to get a last minute booking for tonight in the area we needed within in the budget we wanted.
Thank you as always KeyRes!
29 May 2024
Unprompted review
Reply from Key Reservations
Thank you for taking the time to post your feedback on the services we provide and in particular the kind comments about Michelle, she will be delighted to receive them as will the entire team.
It is our pleasure to support you and your colleagues, thank you for the feedback.
Best regards, David
Customer service goes above and beyond
Michelle F, thank you for all the hard work and at times service above expectations that you have supported me with over the past few months. Nothing is too much trouble, your customer service is impeccable.
You always deliver!! Thanks again, it’s a pleasure to know you.
29 April 2024
Unprompted review
Reply from Key Reservations
Good afternoon Jennifer, thank you so much for your email and kind comments and feedback on the service that Michelle has provided you. It is so nice to hear that expectations are being exceeded, that is most certainly our goal. I will be sure to share your comments with Michelle and the entire team here at Key.
It is our absolute pleasure to support you with your hotel and meetings needs.
Best regards,
Craig
Fast and responsive service
21 March 2024
Unprompted review
Reply from Key Reservations
Hi Ellie,
Thank you for taking the time to submit a review of the services provided by Key Reservations - It is our pleasure to support you and your business needs.
I will be sure to share your comments with the team who will be delighted.
Best regards,
Craig
Amazing service!
David and Michelle at Key Reservations always wonderful to work with when I'm looking to book conference facilities. No matter what the requirements are, they always go above and beyond to find the ideal location and nothing is ever any bother to them.
Highly recommended! Thank you Key Reservations.
14 February 2024
Unprompted review
Reply from Key Reservations
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Key Reservations have been an excellent…
Key Reservations have been an excellent partner for five years - they are meticulous in their attention to detail and always willing to go the extra mile to clarify precisely what is needed between ourselves, our clients, and the hotels we're working with.
13 February 2024
Unprompted review
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