Key Drummond Estate Agents Reviews 50

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had an excellent experience with Chris as our estate agent. From the very beginning, Chris was incredibly supportive and genuinely empathetic to our situation, especially when things became cha... See more

Company replied

Rated 5 out of 5 stars

Just want to say a massive thank you to Nick for his help purchasing our new flat. To say he went above and beyond is an understatement. Nothing was to much trouble, communication was impeccable and h... See more

Company replied

Rated 5 out of 5 stars

Key Drummond made our dreams into a reality. Me and my wife were able to purchase our new home in about 2 months against all odds. Chris Rowley and Sam Davidson are very well versed into the real esta... See more

Company replied

Rated 5 out of 5 stars

I have just had the pleasure of selling and buying from Key Drummond. Nick@ Canford Cliffs was instrumental in seeing this through from start to finish, alongside help from Lewis. I only have praise f... See more

Company replied

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  1. Real Estate Agents

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4.8

Excellent

TrustScore 5 out of 5

50 reviews

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Rated 5 out of 5 stars

We had an excellent experience with…


We had an excellent experience with Chris as our estate agent. From the very beginning, Chris was incredibly supportive and genuinely empathetic to our situation, especially when things became challenging. During the tougher moments, Chris went above and beyond to ensure we felt supported, informed, and reassured at every step.

Chris’s constant guidance, clear communication, and unwavering commitment carried us right through to the end of the process. We truly couldn’t have asked for more and are extremely grateful for the care, professionalism, and dedication shown throughout. We would highly recommend Chris to anyone looking for an estate agent who genuinely puts their clients first.

2 December 2025
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review, Emma. You know how happy I was to see you move into your new home.

All the best, Chris

Rated 5 out of 5 stars

Stress Free Sale (as much as it can be!)

From the initial, honest, valuation of our bungalow, a problem with a potential purchaser (out of the control of Chris) to the completion of the sale, Chris has been contactable, supportive throughout the process. Highly recommend.
He is already 'booked' to sell my house later in the year.

14 January 2025
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review, Chris. It was an honour to help you sell and look forward to seeing you again soon.

Thanks, Chris

Rated 5 out of 5 stars

Professional and friendly service

I cant speak highly enough of the service given by Athertons. Their professional, helpful and friendly approach is so appreciated during the stress of all things connected to a house sale/purchase!

Chris has been outstanding and always made himself available to answer any questions I had. He went above and beyond to ensure things progressed as quickly as possible and kept me in the loop with any updates. I was selling a shared ownership property and was very impressed with Chris's knowledge in this area.

I would highly recommend Athertons to anyone looking to sell or buy a property! Thanks again for all your support.

7 January 2025
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review. I am so happy that you are moving into your new home. All the best for the future. Chris

Rated 5 out of 5 stars

Chris has been fantastic through out…

Chris has been fantastic through out the process of purchasing our new home. From meeting him at our first viewing he was friendly and professional, extremely knowledgable and could answer any of our questions straight away. When we submitted an offer on the property via email at closing time he contacted the sellers and got back to us straight away albeit out of office hours. He then proceeded to do more than his job like finding out details of our chain that our agent should have known (but didn't) to keep us and the sellers up to date with the process. Any extra questions i have had he has been contactable straight away or has returned my call within the hour. I cant thank Chris enough for making this as stress free as possible and we will definitely contact Atherton's in the future if we move again. Thank you Chris for going above and beyond for us!

2 January 2025
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review Katie. It was a pleasure helping you move. We hope you are very happy in your new home. Thanks again, Chris

Rated 5 out of 5 stars

I both sold my house and found a new…

I both sold my house and found a new property with Key Drummond. Both Chris and Sam have been so helpful, proactive with progress updates and always available to help answer any questions I had. The online tool is great too! Makes viewings and sale progress so much easier to track. Would definitely recommend!

9 July 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review. It was an honour to help you move. All the best. Chris & Sam

Rated 5 out of 5 stars

Exceptional Service

Chris, Sam and the team at Key Drummond provided an exceptional service when selling my property in Hamworthy. A buyer was found very quickly and Chris assisted with the liaison between the buyer and myself often going above and beyond to ensure that the sale completed. I thank the whole team at Key Drummond Oakdale for all of their help and support.

26 June 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review Paul. All the best with your purchase :)

Rated 5 out of 5 stars

Great team work and communications

What was a slow start due to the then market conditions and some delays with communication from legal professionals, our move was managed professionally by the team at key Drummond. Special mention to Sam for his attentive viewings and coordination: also to Chris when finalising move dates and chasing everyone …….. communication methods were good with a WhatsApp group, email and phone. Would recommend this agency for selling your home

3 June 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review Tracy. All the best for the future

Rated 5 out of 5 stars

Stress free sale

We recently sold a property through Key Drummond.
They were more than helpful from beginning to end , making the sensitive selling of my parents home after they passed away.
It was stress free, updated on progress all the way through .
I honestly can't recommend them enough .

28 March 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thanks for your lovely review Lynn. We were all so happy to see the property go through. All the best

Rated 5 out of 5 stars

Chris and the team were fantastic…

Chris and the team were fantastic throughout the selling process! Which was drawn out because of the market and three buyers pulling out, and no financial loss to them.
I will be using Chris and his team again.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from all at Key Drummond. Friendly and easy going, and always there to deal with any issues that may have occured

15 April 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review.

All the best for the future :)

Rated 5 out of 5 stars

Chris Rowley was extremely efficient…

Chris Rowley was extremely efficient and dealt with every issue I had in a good manor and prompt.
He was very accessible, and I would highly recommend him

19 April 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review Paul. It was a pleasure to help you buy your home. All the best.

Rated 5 out of 5 stars

Excellent service

Chris and his team went above and beyond to provide a first class service throughout the process of selling. I would highly recommend them.

Thank you for all for your support and expertise.

24 April 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review, Tina.

It was an honour to sell your mother's property.

All the best for the future :)

Rated 5 out of 5 stars

Outstanding service from Chris &Sam…

Outstanding service from Chris &Sam .Always on the end of the phone when needed and replies to emails were prompt.Would highly recommend Key Drummond. THANKYOU TO YOU BOTH

21 March 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for the lovely review. You know how happy we are to help you move and hope you are very happy in your new home. All the best

Rated 5 out of 5 stars

Moving on…

We felt advised &!supported throughout the sale of our home& purchase of another

5 January 2024
Unprompted review
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Reply from Key Drummond Estate Agents

Thanks for your lovely review Monie. It was a pleasure helping you move. All the best

Rated 5 out of 5 stars

Great experience

Great experience selling our first home and buying our second all through Key Drummond. Chris and Sam are always on the end of the phone to answer any questions and helped us to find our long term home.

13 October 2023
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for your lovely review. We all hope you are very happy in your new home. All the best, Chris & Sam

Rated 5 out of 5 stars

Chris was excellent through the entire…

Chris was excellent through the entire process

22 September 2023
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you, Chris. It was a pleasure dealing with you and your family. All the best for the future.

Rated 5 out of 5 stars

Great team

Great team, always keeping you in the loop and at the end of the phone to help. This is my third time having them act on my behalf and I wouldn’t question using them again if ever needed.
Thanks team!

11 September 2023
Unprompted review
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Reply from Key Drummond Estate Agents

Thanks for your lovely review Ana.

Rated 5 out of 5 stars

Overall received a great service and…

Overall received a great service and would recommend to use.
Sam took over from Chris in the early days due to Chris poor health. Sam did a great job, communication was always spot on, very helpful and polite. When Chris returned towards the end Chris was always there to hand and spot on with the communication and very helpful.
We liked having the WhatsApp group between us all, we found this really helpful and informative.
We prefer to use independents and local.
Price was very competitive, service great, got the job done. It did take a little while due to the current market, got there in the end, was worth the wait, they also found our next home we wanted and sorted that out too.
Thank you guys.

18 July 2023
Unprompted review
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Reply from Key Drummond Estate Agents

Thank you for such a lovely review Caroline. We were so happy to have sold your lovely home and found you a new one.

All the best for the future.

Rated 5 out of 5 stars

They were always honest with me

They were always honest with me, even when sometimes I didn't want to hear it.
Sam kept me informed at all times and was always up beat.

5 May 2023
Unprompted review
Key Drummond Estate Agents logo

Reply from Key Drummond Estate Agents

Thank you for your lovely review Fred. So glad we finally got your sale over the line. All the best for the future.

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