Kenwood Travel Reviews 

10,052
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and deeply knowledgeable staff who handle every request with utmost professionalism, ensuring that arranging upcoming trips feels completely effortless and smooth. Travelers frequently highlight the exceptional personal attention they receive, noting that advisors always go above and beyond to find the best deals and tailor itineraries precisely to individual needs. However, some people mentioned experiencing minor hurdles during their planning, such as encountering restrictive online reservation portals or receiving conflicting details regarding specific booking policies. A few reviewers also noted that occasional delays in communication or changes in advisor availability made coordinating certain details slightly less seamless than expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and highly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, knowledgeable, and... See more

Holidays

Users consistently describe positive experiences when booking their holidays, highlighting that agents are... See more

Booking process

Clients share positive opinions on booking process, highlighting how straightforward, efficient, and... See more

Customer service

Consumers find customer service to be positive and consistently helpful throughout the booking process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James was excellent in helping us organise the perfect trip. He tested endless options and gave solid advice to ensure we had the best possible combination of hotels and flights on our two centre Thai... See more

Rated 5 out of 5 stars

Well Kenwood Travel has done it again for use, third year running. Best for price by far and easy to use web site and app. In a trying year with Trump doing silly things in the middle east, Kenwood sh... See more

Rated 5 out of 5 stars

Really positive experience so far - great customer service and communication with Zac. He was friendly, helpful and dealt with our query quickly and professionally. It is always refreshing when someo... See more

Rated 5 out of 5 stars

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and g... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Flights Search Site
  4. Group Accommodation
  5. Holiday Accommodation Service
  6. Tour Operator

Written by the company

Kenwood Travel has over 45 years' experience in providing a fast, easy and personable way to book your dream holiday at extremely competitive prices. Whether you're craving beach bliss in the Maldives or Caribbean or prefer the thrills of Orlando or Dubai, Kenwood Travel are on hand with expert advice every step of the way. Why not call our friendly team today or book online at www.kenwoodtravel.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(10,052)

932 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service !

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and gave me reassurance that I was getting a good deal. I usually book our holidays myself but felt confident using this travel agent .
Counting down the days now !!
Thank you .

7 July 2026
Rated 4 out of 5 stars

Tina was fantastic!!

First time booking with Kenwood Travel and we were not sure if our budget could get us what we wanted. Tina was fantastic and gave us a fab selection of hotels for our budget, we have now booked for Jan 2027! My husband's 70th birthday present xxx

7 July 2026
Rated 5 out of 5 stars

Fabulous customer service from Pam at…

Fabulous customer service from Pam at Kenwood Travel. I have recently booked a trip to Mauritius for later this year and have made some changes along the way. Pam has been so efficient at processing these changes and her knowledge of the Island is a definite help! I really would not hesitate to recommend Kenwood Travel and for the future they will be my go to travel agent. Thank you Pam!

6 July 2026
Rated 5 out of 5 stars

Excellent service as always

Danny Lynch makes the whole process of booking a holiday so easy and straight forward. It's my 3rd time of booking direct with Danny and his service is faultless!

7 July 2026
Rated 5 out of 5 stars

Thailand holiday

Aaron Hyde was very helpful and professional, he listened to our needs for five passengers of different ages and made the booking process so easy. Very pleased. Well done Aaron. Thank you for all your help.

6 July 2026
Rated 5 out of 5 stars

Helpful patient staff

Helpful patient staff. Willing to answer my many questions. Spent time searching for best deal available.
Highly recommend.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Booking process

Very friendly, knowledgeable and helpful staff (Claudia).

She was happy to discuss both the good and the less good elements about the proposed holiday destination and travel arrangements.

The paperwork was perfectly clear and the payment method worked after a couple attempts.

26 June 2026
Rated 5 out of 5 stars

Amazing holiday to Abu Dhabi

We booked our holiday to Abu Dhabi with Georgi, who was so helpful throughout. Our holiday was initially cancelled due to the conflict but we were kept updated throughout this uncertain period, our holiday was cancelled and refunded quickly and again we were kept informed as this was being processed.
We then rebooked our holiday after the travel advice had changed and can’t recommend Kenwood and Georgi enough. Everything was sorted for us efficiently with no issues and we actually managed to get a better deal than our original booking!
The transfers were completely seamless, it was overall a very positive experience throughout and we had the best holiday!

Thank you!

25 June 2026
Unprompted review

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