A very professional and knowledgeable company to do business with, from start to finish. Explain what shutters will need to be made of for different types of room. Rob was very helpful in gui... See more
Company replied
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Our initial visit was with Rob very helpful & informative re our choice of shutters. . We were kept informed of the process. We Had shutters fitted by Luke. Very pleased with them, they make such a di... See more
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From first contact, the company were very helpful and fast in their responses. Rob visited our home and went through the whole process and helped us choose the right shutters for our window. Th... See more
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Great company to deal with. Everyone was friendly and professional. During the home visit/survey, all options were clearly demonstrated and explained. Everything was followed up by clear writte... See more
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Company details
Written by the company
Kent's leading supplier and installer of premium quality hardwood window shutters.
Contact info
Lenham, ME17 2DR, United Kingdom
- 01622 933559
- hello@kentbespokeshutters.co.uk
- kentbespokeshutters.co.uk
5.0
Excellent
281 reviews
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Reply from Kent Bespoke Shutters
Thank you for your kind comments. We're happy to hear you're pleased with the service we provided.
So very happy with the whole experience…
So very happy with the whole experience from initial visit to installation which went without a hitch. No mess, no unusual delays, and kept fully informed throughout, all good. Thank you Kent Bespoke Shutters
20 January 2026
Reply from Kent Bespoke Shutters
You're most welcome. Thank you for your kind comments.
Great company to deal with
Great company to deal with. Everyone was friendly and professional. During the home visit/survey, all options were clearly demonstrated and explained.
Everything was followed up by clear written communication via email promptly.
Shutters installed within the projected timeframe without issues and they look great.
Couldn’t be happier with the service I received quite honestly.
8 January 2026
Reply from Kent Bespoke Shutters
We're happy that you love your new shutters. We always try to make the process as easy as possible so it's great to hear you had a good experience.
I've used KBS twice now in two…
I've used KBS twice now in two different homes and have received great service on both occasions.
They are reliable and competitive and their products are excellent quality. I went for black shutters in my kitchen to match my black granite worktop and they look incredible... Couldn't be more pleased.
I was particularly impressed with Luke their fitter who was friendly and professional. Wouldn't hesitate to use them again and recommend to others
6 October 2025
Unprompted review
Reply from Kent Bespoke Shutters
We're happy to hear you love your shutters and have had a positive experience with us. Thank you for your custom, we really appreciate it.
Shutters by Kent Bespoke
I decided to go for shutters after giving my bedroom a birthday. I chose Kent bespoke shutters because they were offering what I wanted. They said they would be ready for fitting in 6 to 8 weeks this I found was a better lead time than other companies I’d looked at. They kept to their promise and wanted to fit them before Christmas. I had a problem with the window so they waited until it was fixed. They were fitted on the 7th Jan and look great.
8 January 2026
Reply from Kent Bespoke Shutters
We're glad to hear you had a positive experience with Kent Bespoke Shutters. Thank you for your custom.
Kent Bespoke Shutters made the whole…
Kent Bespoke Shutters made the whole process easy, from visiting to measure up and explaining the best options, keeping us in the loop with estimated install date and a prompt install, they look great and I would highly recommend them.
18 December 2025
Unprompted review
Reply from Kent Bespoke Shutters
Thank you for your lovely review Anna, we are glad you are happy with your shutters!
Rebekah @ KBS
Excellent sevice…
we originally had one window fitted with shutters by Kent Bespoke Shutters. We were so impressed by the company and their product that we ordered 4 more. Rob came along and measured up and provided a quote and on the 1st of December Luke arrived to fit the shutters. We are very pleased with them and would highly recommend this company.
1 December 2025
Unprompted review
Reply from Kent Bespoke Shutters
It's great to hear you're happy with the service. We're always pleased to get returning customers. Thank you for your review.
We recieved a prompt and professional…
We recieved a prompt and professional service.
Rob turned up at the arranged time to measure and show us the samples. He prepared our completely no obligation quote there and then, left to leave my wife and I to make a decision in our own time. We confirmed our order via email and paid our deposit. Six weeks later, as agreed Rob called to say the shutters were ready and we agreed a date for them to be fitted. Luke one of their fitters, arrived spot on the agreed time and fitted our bay shutter and two separate window shutters in 3 hours. He was a tidy worker (you wouldn't know he'd been other than the fact we now had our shutters fitted), very polite and curteous. My wife and I very pleased with our fabulous shutters and highly recommend Kent Bespoke Shutters.
Pete B (Kent UK)
20 November 2025
Unprompted review
Reply from Kent Bespoke Shutters
It's so great to hear you had a positive experience with Kent Bespoke Shutters. We appreciate you taking the time to leave a review of your experience.
Amazing!
Wow! Rob and his team at Kent Bespoke Shutters have been amazing. From the very helpful and informative initial visit to the fitting of our new shutters. We love them! Thank you! We honestly couldn’t be happier
27 November 2025
Unprompted review
Reply from Kent Bespoke Shutters
Thank you Sarah for your review. We are glad you're happy with the service
Rebekah @ KBS
Fantastic product
Fantastic product. A professional service from order to fitting. Have already recommended them to friends and family. Very satisfied.
26 November 2025
Reply from Kent Bespoke Shutters
Thank you so much for recommending us to others; we really appreciate it.
Real nice local company
Real nice local company, very competitive prices, genuine quality product. The start of design and completion of work. Totally professional
20 November 2025
Reply from Kent Bespoke Shutters
We really appreciate your custom and the time you've taken to leave us a review. It's great to hear you're happy with the service
I have no hesitation in recommending…
I have no hesitation in recommending Kent Bespoke Shutters. From the moment I first contacted them, to the home visit from Rob and subsequent shutter fitting by Luke, everyone has been professional and helpful throughout. The shutters are superb, make such a difference to my house and we absolutely love them!
21 November 2025
Reply from Kent Bespoke Shutters
Thank you for taking the time to leave such a wonderful review. We're glad the whole process was hassle free for you.
From initial consultation to fitting…
From initial consultation to fitting was just fantastic No delays in the delivery date and Luke the fitter has done an amazing job Would recommend this company 100%
20 November 2025
Reply from Kent Bespoke Shutters
Thank you for leaving a lovely review. It's great to hear that you're happy with the service
Highly recommend
Very pleased with the service I received from Kent Bespoke Shutters, from the initial survey to installation.
7 November 2025
Reply from Kent Bespoke Shutters
It's lovely to hear you've had a good experience with us. Thank you for leaving us a review
Great service as always
Great service as always! Neat and tidy and professional, won’t get my shitters from anywhere else
31 October 2025
Reply from Kent Bespoke Shutters
Nicola, thank you for your kind comments. We are so pleased you love your shutters.
Tracy at KBS
Great quality product with quick and…
Great quality product with quick and tidy installation.
22 October 2025
Reply from Kent Bespoke Shutters
Hello Kelly, you are so kind as to leave us a review. Really pleased you love your shutters
Tracy at KBS
From quotation to installation everyone…
From quotation to installation everyone involved has been exceptional. Luke who installed the shutters was friendly, who worked quickly and efficiently without mess and minimal disturbance.
Thank you Kent Bespoke Shutters
8 October 2025
Reply from Kent Bespoke Shutters
Hello Michael, Thank you so much for your review. It's great to here the experience was a positive one for you and that your installation was hassle free.
Zena @ KBS
If I wanted more shutters, these are the people I would contact.
Excellent customer service from initial contact establishing what I wanted, what my options were, providing the estimate and completion of the job. A great look finished project. Well pleased.
24 September 2025
Reply from Kent Bespoke Shutters
Hello Graham,
It is amazing to hear that you would use Kent Bespoke Shutters again and that this is a reflection on the service you have received from us.
Thank you for leaving your feedback.
Zena @ KBS
Shutters in Hythe
My experience from start to finish was excellent, from all the people I delt with to there product. We are so pleased we chose Kent Bespoke Shutters and will recommend them to our circle of friends.
Regards Nigel
24 September 2025
Reply from Kent Bespoke Shutters
Thank you Nigel, it is great to hear that your experience has been positive from start to finish. We appreciate your review and any future recommendations.
Thank you,
Zena @ KBS
Kent Bespoke Shutters
Great service from coming out and quoting to the installation could not fault any part of the service
17 September 2025
Reply from Kent Bespoke Shutters
Hello Stephen,
Thank you for taking a moment to leave us some feedback. We are always happy to hear of your experience and we are so pleased you have no faults with the service you have received throughout.
Thank you,
Zena @ KBS
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