Kent Bespoke Shutters Reviews 

281
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how helpful and informative the staff members are during initial consultations, taking the time to clearly explain all available options and showcase samples directly inside private homes. Consumers also point out that the shutters are crafted from exceptional materials, offering a high-end look that significantly improves the overall appearance of different rooms. People consistently mention that the installation process is carried out swiftly and cleanly, with fitters arriving precisely on time, maintaining a polite demeanor, and leaving no mess behind. Reviewers emphasize that communication remains transparent throughout the entire journey, making future recommendations and repeat business an easy choice.

What people talk about most

Service

Reviewers highlight positive aspects of service from the initial consultation through to final installation.... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

User experience

Consumers find user experience to be seamless and straightforward from the initial visit through to the final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professional and knowledgeable company to do business with, from start to finish. Explain what shutters will need to be made of for different types of room. Rob was very helpful in gui... See more

Company replied

Rated 5 out of 5 stars

Our initial visit was with Rob very helpful & informative re our choice of shutters. . We were kept informed of the process. We Had shutters fitted by Luke. Very pleased with them, they make such a di... See more

Company replied

Rated 5 out of 5 stars

From first contact, the company were very helpful and fast in their responses. Rob visited our home and went through the whole process and helped us choose the right shutters for our window. Th... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Everyone was friendly and professional. During the home visit/survey, all options were clearly demonstrated and explained. Everything was followed up by clear writte... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Kent's leading supplier and installer of premium quality hardwood window shutters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

281 reviews

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5.0

All reviews

(281)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very polite

Very polite, professional and efficient.
Installation was carried out with care and consideration.
Would definitely recommend to family and friends.

30 July 2026
Rated 5 out of 5 stars

Quality Shutters & excellent service.

From first contact, the company were very helpful and fast in their responses.
Rob visited our home and went through the whole process and helped us choose the right shutters for our window.
The installation was carried out swiftly and cleanly and the shutters look wonderful.
We would definitely recommend this company!

21 July 2026
Unprompted review
Kent Bespoke Shutters logo

Reply from Kent Bespoke Shutters

We are glad to hear you had a good experience. Thank you for recommending us to others

Rated 5 out of 5 stars

Excellent product

Excellent product, highest quality. Great customer care and professionalism throughout whole process. Love my shutters!

7 July 2026
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Reply from Kent Bespoke Shutters

Thank you for taking the time to leave such a lovely review. We pride ourselves on good customer service so we're really happy to hear that you had a great experience with us.

Rated 5 out of 5 stars

I can’t recommend KBS highly enough

I can’t recommend KBS highly enough. From the initial survey through to the installation, Rob was personable & professional. He took the time to explain all the options, offered honest advice, and made the whole process completely stress-free.

The installation was carried out to an excellent standard, and the shutters have transformed the look of my home. What has impressed me even more is the aftercare. Rob has been fantastic, making sure everything is perfect and providing outstanding customer service long after the installation was complete.

27 June 2026
Unprompted review
Kent Bespoke Shutters logo

Reply from Kent Bespoke Shutters

Thank you for leaving such a positive review. We are glad you found the process stress-free.

Rated 5 out of 5 stars

100% would recomend Kent bespoke…

100% would recomend Kent bespoke shutters, What i liked was there was no pressure to sell me the shutters I purchased them when i was ready.special thank you to the lad who fitted them as it was a very hot day and they was out my front where it was especially hot but i did provide drinks for him. he did a brilliant job very pleased with my shutters.

26 June 2026
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Reply from Kent Bespoke Shutters

We're happy that you love your new shutters. We always try to make the process as easy as possible so it's great to hear you had a good experience.

Rated 5 out of 5 stars

Really pleased with our Shutters.

Really pleased with our Shutters.
It was well worth the long wait. Very good quality and no mess made at all. Thoroughly recommend!

11 June 2026
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Reply from Kent Bespoke Shutters

We are so happy to hear your experience has been a positive one throughout. Thank you again for your custom.

Rated 5 out of 5 stars

Bay Window Shutters

Great service and Im really pleased with my shutters

16 June 2026
Kent Bespoke Shutters logo

Reply from Kent Bespoke Shutters

Great to hear you love your new shutters. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Really pleased with our shutters

Really pleased with our shutters. Great team at Kent Bespoke Shutters . Would highly recommend.

15 June 2026
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Reply from Kent Bespoke Shutters

We are glad to hear you had a good experience. Thank you for recommending us to others

Rated 5 out of 5 stars

An amazing job done in agreed time and…

An amazing job done in agreed time and very efficient installation. I am delighted with the result.

11 June 2026
Kent Bespoke Shutters logo

Reply from Kent Bespoke Shutters

We're happy that you love your new shutters. We always try to make the process as easy as possible so it's great to hear you had a good experience.

Rated 5 out of 5 stars

Great Quality Shutters

Fantastic service as usual. Shutters are great quality- look fantastic. Couldn't be happier with the final result.

Great company to deal with.

8 June 2026
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Reply from Kent Bespoke Shutters

Great to hear you love your new shutters. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. Shutters look fabulous & we are very pleased with them.

8 June 2026
Kent Bespoke Shutters logo

Reply from Kent Bespoke Shutters

Thank you for taking the time to leave such a lovely review. We pride ourselves on good customer service so we're really happy to hear that you had a great experience with us.

Rated 5 out of 5 stars

Super happy with our shutters

Super happy with our shutters, excellent quality, far superior to the other shutters we have in another room made by a well known brand.
Luke the fitter was friendly, tidy and very professional. All in all we can highly recommend

28 May 2026
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Reply from Kent Bespoke Shutters

Thank you for taking the time to leave a lovely review. We pride ourselves on fitting good quality products so we are pleased to hear you're happy with them

Rated 5 out of 5 stars

Exceptional service …

A very professional and knowledgeable company to do business with, from start to finish.
Explain what shutters will need to be made of for different types of room.
Rob was very helpful in guiding us through this.
The staff in the office are happy to help with anything moving on once order has been placed
The fitting process was very clean and effortless form when Luke arrived until fitted
Thank you
Kent Bespoke Shutters for helping transform our windows

15 May 2026
Kent Bespoke Shutters logo

Reply from Kent Bespoke Shutters

We're happy that you love your new shutters. We always try to make the process as easy as possible so it's great to hear you had a good experience.

Rated 5 out of 5 stars

Rob and his team are exceptionally…

Rob and his team are exceptionally professional and friendly. We’ve requested quotations twice now and have gone on to order beautiful shutters for our home each time. The quality and service has been consistently excellent, and I’m sure we’ll be returning again soon. Highly recommend this outstanding company.”

20 April 2026
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Reply from Kent Bespoke Shutters

We are always pleased to get returning customers. We are glad your second experience has been as good as the first.

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