Kennedyalfred Reviews 

168
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product quality, finding items like shoes and apparel comfortable, well-made, and true to online descriptions. Reviewers often note accurate sizing and solid materials, frequently exceeding expectations for online purchases. However, some customers reported significant delivery delays, with orders often taking weeks to arrive from China. A recurring concern is the difficult return policy, often requiring customers to pay for expensive international shipping. Additionally, some found product quality inferior, with items not matching descriptions, made of cheap materials, having strong smells, or significant sizing discrepancies.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing significant... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant disappointment, describing... See more

Order

People report ambiguous experiences with order, with many expressing significant frustration and advising... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing frustration over long... See more

Return policy

Clients share negative opinions on return policies, primarily due to the difficulty and high cost associated... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The denim jacket I ordered took 5 weeks to arrive. Apparently it came directly from China. The quality is OK, but the liner isn't the same color as the liner in the photo on their website. I would... See more

Rated 4 out of 5 stars

Thought the purse would look kinda tacky but its actually really cute. Small enough for daily use but still fits all my random stuff somehow.

Rated 2 out of 5 stars

This is a company that’s making Chinese products posing as an English western company. This company uses inferior cheap materials. They do not have a good return policy. You have to pay to ship it bac... See more

Rated 2 out of 5 stars

Return shipping is to China--Skip the hassle! Although the shoes I ordered were real leather and nice looking, the sizing was off and they did not fit. That's when I learned that all returns... See more


3.2

Average

TrustScore 3 out of 5

168 reviews

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No history of asking for reviews

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3.2

All reviews

(168)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

First of all i want to say thanks to…

First of all i want to say thanks to their customer support team they doing their job really well, they helped me nicely in choosing correct size and tracking and the shirt i got is just easy to wear and perfect fit nothing flashy but it works for daily use. Fabric feels comfortable and doesn’t irritate or anything. The order was nicely packed and delivered in time, overall just a smooth experience

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of shoes for my son prom…

Ordered a pair of shoes for my son prom like a month early they didn’t arrive till like a week after his prom I contacted them for a refund they said I’d have to pay to send them back which would have been 50 which is the price of the shoe which is crazy then they only refunded me 12 dollars like what??? I will never ever ever order anything from this website again!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve tried a lot of these online stores…

I’ve tried a lot of these online stores and most are hit or miss but this one actually delivered what was shown. The chinos i ordered have some stretch so they’re comfortable for long days. Also they shippedout exactly same as they shown at the time of order nothing unexpected. Overall its a really smooth experience.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars if it were possible!

Ordered on 3/4/26 - paid for shipping upon ordering. When USPS attempted to deliver my order (4/3/26), the shipper had used a fraudulent shipping label, and I would have to pay $13.31 additional to accept the package. I refused the package, which was literally a mylar envelope with what I could feel were shoes inside. No box. The return address didn't say Kennedy Alfred, but "Elvira". It did match the shipping information they sent me. I requested a refund as I could prove I refused the shipment. They haven't answered, so I filed a charge-back with my credit card company. It appears that the "Elvira" location also refused the package, so now they will go against the USPS as their package is now "missing". They are a complete fraud! I will update as I get additional information.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Awful experience, terrible product and complete deception.

I wouldn’t have left a star, but I had to leave something.
I ordered a pair of black leather loafers and the site claimed they were all leather and orthopedic and I received them over two weeks later from China, but a woman’s name in Chicago. I knew they were from China as I received emails they were coming from China.
I open the envelope to find shoes that are not leather, not stamped the size or name of the company and all I could smell was shoe polish that filled up my room.
They will not take them back and I know this is my fault for not research, but don’t be taken in by this company stay far away.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

This company hides the fact that they…

This company hides the fact that they are based in China. Takes a month to get your item. Merchandise is cheap flea market junk. Makes returns impossible, uses fake mail drop addresses on return label. DO NOT order ANYTHING from these people. OH, and BTW...any 5 star reviews on here are most likely planted by the company.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered Genuine Leather "Air-Flow"…

Ordered Genuine Leather "Air-Flow" Loafers. Super comfortable loafer I can wear to the office. Has enough support that my feet don't hurt at the end of the day. Some loafers have left me with heel pain after a day of walking around the office. These don't. Look good and feel good.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from them

Do not order from them! It's a scam website and you cannot cancel your order and you won't receive it. I'm going to contact my cc and report fraud!

11 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is a FRAUD

This company is a FRAUD. Steer clear. They are using images that are on several sites that are same way. This is nothing but temu. Paid for high looking quality penny loafers and they look nothing like the picture. Once they shipped internationally, I knew I was doomed and had been scammed. Customer service is not helpful. You either have to pay the same price $50 just to ship the item back or offered a 15% refund. They are running a fraudulent scheme. These shoes show on temu for $22. I should have done my due diligence and more research. Unless you are happy with temu products, do not stop
Purchase. There is a reason there’s zero reviews on the site. Legal action will be taken to stop this fraud

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Just say no to Kennedy Alfred

Most uncomfortable shoes I’ve ever put on my feet. They do not have a refund policy for returns. I was directed to pay all the $50 and more shipping back to China before they would refund my money. I recommend no one by any product from this company.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Noelle Women’s Loafers

I bought the Noelle Loafers and was pleasantly surprised with the quality!! They’re comfy and defff something I’ll be wearing on my day to day! The color is also great, they go with everything!!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Wrong Items delivered/ week long backnforth emails

I paid for two Men's jackets in 3XL. One in Navy Blue. The other in black. After waiting 3 weeks for delivery, I received two previously opened bags. With stickers ripped off both bags. Both in Navy Blue. Upon trying them on, neither fit. Both tags in each jacket were also ripped off. Leading me to believe that these items were previously returned. Upon emailing the company my predicament. I was greeted with an A I named Anna with a response of "we really sorry, we really care, blah, blah, but we need pictures of all my issues and problems. I then received my pre-written A I 3 options email which consisted of 1.) keep the jackets and get 15% back on your credit card. 2.) Return for a refund with 3 paragraphs of language that I'm responsible for the return, I'm responsible for any import tax, additional fees, shipping, and responsible for the condition of the jackets. OR option 3.) A one-time replacement of the merchandise and then they wash their hands of my transaction. I chose option 3.
I then received another A I Anna email stating that they are not replacing anything. That there's nothing wrong with their merchandise and they will not replace the jackets. All I want is what I paid for. A brand new men's Navy Blue jacket in 3XL with the zipper on the right hand side and a brand new Black jacket in 3XL with the zipper on the right hand side.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered one of their sweaters and…

I ordered one of their sweaters and there was a couple threads that were slightly exposed on the chest area. I sent a pic to their customer service over email and they sent me out a brand new sweater free of charge. It really was a hassle free process and I’m definitely going to do business with them again.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is a joke

This company is a joke, you’ll think your purchase will arrive in a few days but in reality it’s coming from china. I wish I had read the reviews before I spent my money, I was expecting my items right away because I’m going on vacation and it’s sad that I have to find something else with only days to spare. DO NOT PURCHASE FROM KENNEDY ALFRED KENNEDY ALFRED if you need your items right away and not from months later from china.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

I would give them a zero if I could

I would give them a zero if I could. I ordered a size 39. The site listed 5-7 days on arrival of shoes from the U.S. When they arrived three weeks later from China, they had sent a size 40. I reached out to customer service e and offered a 15% refund and I keep the wrong size or I pay to return them to China. DO NOT BUY FROM THIS AWFUL COMPANY!!!

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not shop here

Do not shop from this company they are from China and it took two months to receive a product that looks not like anything about what the description said it’s not real leather and they look cheap. I paid $100 for two pairs of loafers that I would send back but it’s just not worth the trouble. Don’t be fooled, when you can’t find reviews on a company. That’s a big red flag.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP HERE

Do not under any circumstances shop from this business. If I could give zero stars, I would. Not only did it take a few days short of two months to receive in order that I placed which claimed to ship within one to two days but once I finally received the order, it was incorrect. Before the order even arrived, I had been going back-and-forth over email with one of their employees for over two weeks and was reassured multiple times that a supervisor would reach out to me and even still, I have not heard from a supervisor. This company should be shut down immediately.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

I’m writing this review because I… totally different shoe than what was ordered

I’m writing this review because I ordered my daughter a pair of penny loafers from Kennedy Alfred on their website. They looked like well-made top-of-the-line penny loafers on website they were on sale I paid $64 for a pair of shoes that look like they’re not worth $10. The shoes that was ordered from Kennedy. Alford are not the same shoes that were sent. They are not the same color. The stitching is different. The leather is not even the same BEWARE I would not ever buy another thing from Kennedy Alfred. It’s fraudulent A RIP OFF !!! definitely not what they’re advertising on their website I am beyond disappointed. AND CHANCES ARE YOU WILL BE BEYOND DISAPPOINTED TOO.!!

31 March 2026
Unprompted review

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