We wanted a replacement to our chinese stone figure (after we broke our previous one) We were pleased to find KEENS stocked them and quickly ordered one online. The price was great, it was packed we... See more

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Nice experience in shop, very nice shop to walk through, also helped very much by sales person think his name was mark l. Very helpfull and friendly to talk too. Overall great experience
We recently bought an Orla Kiely chair and stool from Keens. The manufacturer made a mistake and didn’t send feet for stool initially but Keens got on to them immediately and issue resolved very quick... See more
Company replied
We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Contact info
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, United Kingdom
- 02890453310
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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We have been purchasing from Keens for…
We have been purchasing from Keens for a number of years. We had our corner sofa delivered this week and, as usual, the quality is outstanding. The customer service is exemplary, from the owners and the sales staff. Would highly recommend. Many rhanks to all the team.

Reply from KEENS Belfast - KEENS Belfast
Top class
Excellent experience in Keens.
Staff were very friendly and the service was amazing. 👌🏻

Reply from KEENS Belfast - KEENS Belfast
This is the second time I’ve bought…
This is the second time I’ve bought diffusers from Keens. Coming to Manchester it was really well packaged and nothing was broken. Came in a really quick time too. Thanks you

Reply from KEENS Belfast - KEENS Belfast
Keens is amazing!
I love Keens - whatever you need for your home, Keens is a one-stop shop. It has everything! I love all the ranges they offer and they have something to suit every taste.
Paul is fantastic, nothing is too much trouble and he looks after every detail from start to finish.
I love looking round Keens and finding my next treasure!

Reply from KEENS Belfast - KEENS Belfast
Delivery guys courteous and very…
Delivery guys courteous and very helpful. Shop also kept us fully informed about Delivery.

Reply from KEENS Belfast - KEENS Belfast
I always have a great experience…
I always have a great experience shopping with Keens. I recently got all new bedroom furniture from this store. The quality of the furniture exceeded my expectations—solid, well-made, and exactly as described. Ordering was easy, communication was clear, and delivery was on time. The customer service team was friendly and helpful, answering all my questions quickly. I’m really happy with my purchases and would definitely recommend this shop to anyone looking for stylish, high-quality furniture.

Reply from KEENS Belfast - KEENS Belfast
Great service
Helpful and professional advice both in the shop and from the staff who delivered and built our new bed. We wouldn't have managed to buy it cheaper elsewhere, and we'd have missed out on excellent service.

Reply from KEENS Belfast - KEENS Belfast
Great quality furniture and fast…
Great quality furniture and fast delivery. Staff very helpful.

Reply from KEENS Belfast - KEENS Belfast
Phone call to let me know they would…
Phone call to let me know they would call in half an hour. Very careful with furniture and removed all packages.Staff very pleasant .

Reply from KEENS Belfast - KEENS Belfast
Bed mattress delivery
delivered bed mattress on time , very professional service , would recommend Keens

Reply from KEENS Belfast - KEENS Belfast
Excellent service from start to finish.Beautiful shop wide variety to choose…
Beautiful shop wide variety to choose from. All the staff were extremely helpful and knowledgeable I never felt rushed or pressurised. A special mention for Denise whose input was invaluable in helping me choose the sofas and chair for my living room. The delivery men were very courteous and took great care when placing the furniture. Very happy with the look and quality of the products.

Reply from KEENS Belfast - KEENS Belfast
Mattress review
Choice of mattresses was good. Price points were good .
Staff members are very helpful.
The delivery guys were fabulous.

Reply from KEENS Belfast - KEENS Belfast
Very helpful staff
Very helpful staff, both instore and delivery. Delighted with products purchased, which fit in well with my revamped living room. Costs reasonable.
Delivery staff were extremely careful to ensure no damage to my house bringing in furniture, and very clean - removing shoes and placing coverings down to protect my floor.

Reply from KEENS Belfast - KEENS Belfast
Amazing product range and fantastic…
Amazing product range and fantastic customer service! Delivery guys were very polite, professional and made sure to protect my floors when delivering my new sofa! Which is absolutely gorgeous and fantastic quality!

Reply from KEENS Belfast - KEENS Belfast
First class experience. From the layout of the shop to the…
From the layout of the shop to the ordering, delivery on time and the helpfulness of the delivery men overall a first class experience. We have shopped in Keens many times and will continue to do so.

Reply from KEENS Belfast - KEENS Belfast

Reply from KEENS Belfast - KEENS Belfast

Reply from KEENS Belfast - KEENS Belfast
Very good information at the time of…
Very good information at the time of purchase
Good updates on progress of order
Efficient delivery
Helpful delivery team who left everything in the correct place and removed all packaging

Reply from KEENS Belfast - KEENS Belfast
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