KEENS Belfast - KEENS Belfast Reviews 184

We have bought a number of pieces of furniture from Keens and have been very impressed with our experience. There is an excellent range of products available and if like us you need advice, Paul and the team were superb in understanding what we wanted to achieve. The high level of service does not stop with the sales team, communication about the delivery and the delivery and installation itself were first class. Overall Keens offer an exceptional service.

The staff are friendly and knowledgeable. The product arrived exactly on time and I was contacted by phone to let me know and arrange a time that suited me for delivery at no extra charge. I was contacted after delivery to check I was happy with the product and give advice on how to care and protect the table.

Stool arrived without feet!
Delivery men did a good job.

Excellent customer service from start to finish. First time purchasing from Keens and I would definitely recommend. Sofa was delivered on time and the team took so much care and attention in my home.

I would highly recommend Keens, Belfast. The furniture quality and choice was by far better than anywhere else. We were in so many furniture shops before Keens and could not find anything to our taste or of quality with a reasonable price. Any staff member we interacted with from our initial purchase right through to delivery were respectful, polite and mannerly at Keens. Everything was handled with complete care and professionalism from start to finish. A special shout out also to the delivery men who were clean and professional, setting up our furniture perfectly!

Well done to all at Keens!

The quality ,range and value of products instore is difficult to find elsewhere. From helpful and patient advice from staff when choosing my furniture to experienced and friendly delivery guys , KEENS excel.
Everyone involved was just lovely to deal with . Many Thanks

We went to Keens as we wanted a new mattress- our experience was a very good one as the sales lady at the bedding section was very knowledgeable and helpful . She explained in detail all the different prices and features of each mattress and made it easier for us to make our choice. We went ahead and purchased a Sealy mattress and we are very happy with it so we will definitely go to Keens again if looking for furniture etc. Also all the staff are very friendly in store and the delivery guys couldn’t have been any better they deliver with a lot of care and attention. Highly recommend Keens !

Excellent customer service. Helpful sales team. Also efficient delivery of sofa. Delivery persons were professional, phoned in advance and arrived on time.

Sarah in sales looked after me and my daughter professionally.
The two delivery guys were first class.
Removed their outdoor shoes, well done lads.

Very helpful sales staff and prompt delivery with well mannered delivery men who tidied up behind them.

Great delivery service.

Excellent service from everyone at keens , I could not recommend them enough for quality furniture & service .

Great to be able to view and order Ercol locally. Saleswoman was very helpful. Delivery men were excellent.

Sarah such a lovely helpful person that is why I returned.

Thank you

Staff very helpful delivery service first class again staff on delivery lorry very efficient and worked to give a good customer service

I have nothing but praise for Keens of Belfast. They have an amazing range of products but more importantly their staff are professional, knowledgeable and efficient - from the staff in the shop to the delivery guys.

Brilliant from start to finish. Thanks to Brian for all his help

Best furniture shop in Belfast. Nicest staff best choice and prices.

Excellent service from the point of ordering to delivery of our sofa. Helpful, friendly staff.